Rodeo Ford
Goodyear, AZ
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603 Reviews of Rodeo Ford
I must say that this dealer is very good and I am happy. My truck is in good hands with the guys at the service dept. They work really hard. My truck is in good hands with the guys at the service dept. They work really hard. More
This was by far the best car buying experience I have had. The employees there were extremely friendly and genuine. The time spent working a deal and doing the paperwork was very fast. I would recomme had. The employees there were extremely friendly and genuine. The time spent working a deal and doing the paperwork was very fast. I would recommend this store to everyone!! More
Told them I wanted a bumber to bumber warranty, they said no problem you have it, car needed a part, not covered, gave me a low warranty for a high price and lied about it. Car broke within the first 9 hours no problem you have it, car needed a part, not covered, gave me a low warranty for a high price and lied about it. Car broke within the first 9 hours of having it, they fixed with a big fit, scratched my cars hood and the strips along three of my doors came up missing. They refused to fix and I had to pay 800.00 to have them replaced. Funny how the glue was extremely sticky where they were when I went to pick up my car. The salesman got in trouble for agreeing with me that they were there. One week after i owned vehicle, front tire had a bubble in it, called them they said to bad. There went another 900.00. They are liars and cheaters. FYI, Earnhardt is a part of them. I am telling you, DONT GO HERE!!!!!!!!!!!!!!!!!!!! More
GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on an explorer which are prone to roll overs), broken valve cover (from timing chain guide breaking-prob not their fault), window still completely down, grease hand prints all over white hood and still had to be towed home. I paid towing both ways. then found out that the original problem was not repaired, called Raul and he paid towing (after some hesitation). then he had repaired again and told me that it was the battery terminal and they replaced it for free (thought it was very nice of them). I asked if they would pay towing back home again for me (since i paid twice already) and after hesitating again, he agreed. waited 3 days and after no response to my 2 calls and messages i finally just paid for the towing...again. Get it home and find out that they did not replace the battery terminal, still the same old terminal, so either he lied or just didnt want to explain what the actual problem was in detail and took easy way out. Ended up fixing the timing chain myself and it runs great now (they said it needed new engine, only has 70k miles on it tho). Called the manager who intially said that they would refund my money for whole repair (which is more than generous) then after talking to his tech (and i presume Raul) sided with them and said he would not even covered the third tow bill but that since Raul "said" he'd cover the fourth back to my house (which he didnt) that to "mail" him the receipt and in a couple weeks theyd send me a check for it. He didnt care about: flat tire, window down (and unsecure for 2 days), grease all over hood, repair coming back, lied to about parts being put on that were not and the 3 days i was without it waiting for Raul to tow it which never happened. Very bad service from a large Ford dealer, use any other Ford dealership for service; Sanderson Ford is great, Tom Jones Ford is great really have never heard of such bad bad service from any other ford dealer in AZ. Show less More
Rodeo Ford was the best dealership we have ever dealt with in buying a car. They have exceptional vehicles on this car lot! We will definitely buy from this dealership again! Edson Herrera was just the m with in buying a car. They have exceptional vehicles on this car lot! We will definitely buy from this dealership again! Edson Herrera was just the most humble and pleasant car dealer to work with. Overall this dealership is fantastic! More
Wow. I must say, I have never had a car buying experience quite like this one. The dealership was great, treated me like a person not just a transaction. I got the car that I needed and wanted thanks to Just quite like this one. The dealership was great, treated me like a person not just a transaction. I got the car that I needed and wanted thanks to Justin Lyons. To this day, after the sale he still answers my questions. I would confidently recommend any one looking to buy a car to go to rodeo and call Justin. You won't regret it!!! More
Ever since I found them here (moved from Wisconsin) they have taken care of my wife and I with the utmost quality and friendlyness along with keeping us informed on any problems they may detect. They make s have taken care of my wife and I with the utmost quality and friendlyness along with keeping us informed on any problems they may detect. They make sure we keep an eye on problems before it can become something major. More
After a disaster at Camelback Ford, I went online and searched for my new car and ended up getting in touch with Rodeo Ford and Justin Lyons. I was treated with genuine respect, I did not feel like they searched for my new car and ended up getting in touch with Rodeo Ford and Justin Lyons. I was treated with genuine respect, I did not feel like they were doing me a favor in buying a car from them and the deal I got was great! Easily the best car buying experience in 20+ years! If you are need of a vehicle, get a hold of Justin! More
My wife and I were forced into buying a replacement vehicle due to her vehicle being totaled. I say forced because I have had so many bad experiences at other dealerships, that I really despise the pr vehicle due to her vehicle being totaled. I say forced because I have had so many bad experiences at other dealerships, that I really despise the process of purchasing a vehicle. To our pleasant surprise, our experience with Rodeo Ford was actually very good. We dealt with Mark Kirkley (sales) and his manager, Shawn (?). Both gentlemen were knowledgeable, friendly and helpful with our purchase. We would highly recommend the good people at Rodeo Ford if you are looking for a dealership that is easy to work with. More
Not only was this whole experience wonderful, I felt I have gotten great service from them since my purchase. I went on a trip to Salt Lake City and had a tire problem, which was fixed at no cost, I recom have gotten great service from them since my purchase. I went on a trip to Salt Lake City and had a tire problem, which was fixed at no cost, I recommend this Ford dealer as one of the best I have ever had experience with. More