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Roesch Ford
Bensenville, IL
175 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 175 reviews
December 22, 2020
Second time I got the runaround from them and overcharged. Have to fight with them for weeks and still they do not respond or help. They are the worst. Will never buy a car from them or service w overcharged. Have to fight with them for weeks and still they do not respond or help. They are the worst. Will never buy a car from them or service with them ever again! More
by Frank
Employees Worked With
Joe in service, the sevice mgr Todd Porterfield, the service director Andrew Jaswilko and Dave Roesch and Ddave roesch
Helpful November 11, 2020
Great service prompt turnaround only problem was I wanted the map upgrade but they couldn’t do It. I don’t understand why they can’t do this the map upgrade but they couldn’t do It. I don’t understand why they can’t do this More
by Imarciniak
Employees Worked With
Kyle nice explaining my service done
September 30, 2020
Everyone at this dealership was great! Very knowledgeable and helpful. They took time to answer every question I had and show me ever feature on my new truck. There was no pressure which is nice when shoppin and helpful. They took time to answer every question I had and show me ever feature on my new truck. There was no pressure which is nice when shopping for a new vehicle. I truly felt as though I was buying from a friend. Plus it was the best deal around! Thanks I'm loving the new truck! More
by Jim B
Employees Worked With
Alex, Sam, Dave, Steve
August 31, 2020
I am disappointed. I get coupons in the mail for oil changes from this dealership. I try to use the coupons and I am told .....it will be more because of the oil your car uses....or this last time they changes from this dealership. I try to use the coupons and I am told .....it will be more because of the oil your car uses....or this last time they told me since I wasn't having my tires rotated, I did not need to use the coupon because it would be less than "the works". Well it turned out to me more. What a hassle.....don't mail me coupons you are not going to honor whether my car uses more expensive oil or not. Can't figure out how to create a coupon with the correct amount? Come on. More
by go_ask_alice
Employees Worked With
Quicklane
August 30, 2020
Sales Representative Rob Bates was quick to respond to all my questions and to my requested changes to the vehicle. When we arrived to pick up the vehicle it was clean and ready to go. Rob instructed us all my questions and to my requested changes to the vehicle. When we arrived to pick up the vehicle it was clean and ready to go. Rob instructed us on operation and maintenance and with paperwork prepared ahead of time, he had us on our way quickly. He was very kind and knowledgeable and followed up to make sure we were satisfied and all was working well. Rob made it an enjoyable experience and we would definitely recommend Roesch Ford. More
by hasebldg
Employees Worked With
Rob Bates
August 12, 2020
I just bought a 2020 Ford Ranger from Roesch Ford. I can not tell you how happy i am to have gone there. Everyone is very friendly and there was no pressure at all. On Saturday I first talked to Chris on not tell you how happy i am to have gone there. Everyone is very friendly and there was no pressure at all. On Saturday I first talked to Chris on the online side. He was very nice and helpful. Then when i showed up i was greeted by Nick Petrasz. He was very friendly and knowledgeable. He also never pressured me. I test drove 2 vehicles. A ranger and an edge. I ended up loving the ranger. Nick walked me through my options. And I met Ray (Reynolds I believe ). He is one of the nicest guys i have ever met. Not just in the car biz in life one of the nicest. I had to come back on monday. When i came back i was again greeted by the friendly faces of Nick and Ray. The evaluated my trade in and gave me a great deal. I could not pass it up. I also met Sam the financial guy. He was also super friendly and nice. Joked around about an apartment same complex we lived in at different times and how it did not change. Everyone one at Roesch was amazing. Nick called me the day after thanked me and to see if i needed anything. I would 1000% recommend anyone looking for a ford or any car to go to Roesch Ford. Amazing people and none of the BS that you get at other dealership. Straight forward honest great people. I am sorry i can not say enough good things about them. Great to see people make others feel good in times like these. More
by npassalaqua
Employees Worked With
Nick and ray
August 10, 2020
Special thanks to Nicholas Moore for turning a disappointing situation with the hood of a 2016 Ford Explorer, into a positive solution! Great job! Great listener and problem solver! disappointing situation with the hood of a 2016 Ford Explorer, into a positive solution! Great job! Great listener and problem solver! More
by cathleengrn1
Employees Worked With
Nicholas Moore
July 28, 2020
Phenomenal service from the start to finish from the entire team at Roesch. Exceeded all my expectations. No pressure sales and very informative on the vehicle absolutely went above and beyond all expec entire team at Roesch. Exceeded all my expectations. No pressure sales and very informative on the vehicle absolutely went above and beyond all expectations I had. Thank you! More
by rmemiso
Employees Worked With
Ashley, Nick, Sam and Dave
July 20, 2020
You guys are the best. Don’t change anything. Your service manager dose a fantastic job. Keep up the excellent job that you do. I like the new faces. service manager dose a fantastic job. Keep up the excellent job that you do. I like the new faces. More
by Villa cars
Employees Worked With
The guy that drops you off at your house is the vest!!
July 13, 2020
Great service and great people I took my ford escape in for an oil change. The service desk was very friendly and helpful to me. They also ran my vin number and noticed a software u I took my ford escape in for an oil change. The service desk was very friendly and helpful to me. They also ran my vin number and noticed a software update that needed to be done as well which the took care of, I got great service! My car found a new home for service from now on! More
by Lip745
Employees Worked With
Kevin McGlennon, Jordan Nolte
