Roesch Ford - Service Center
Bensenville, IL
188 Reviews of Roesch Ford - Service Center
Was told the appointment would take an hour and it lasted over 2 hours. I was upset and the customer account assoc did nothing to explain what happened during my appointment. Won’t be using the service depar over 2 hours. I was upset and the customer account assoc did nothing to explain what happened during my appointment. Won’t be using the service department again. More
Fast service and very professional. I was always informed of the status of the service being performed ad he cost I was always informed of the status of the service being performed ad he cost More
Alex in service was enough for me not to return to this dealer ever again dealer ever again More
Helpful. Fast pleasant to deal with. Good experience would recommend to friends and or fanily Fast pleasant to deal with. Good experience would recommend to friends and or fanily More
I enjoyed my entire experience working with everyone at Roesch Ford. I starred by working with Paul to discuss the terms to buy the vehicle and set up the date to purchase a vehicle. Paul was very responsi Roesch Ford. I starred by working with Paul to discuss the terms to buy the vehicle and set up the date to purchase a vehicle. Paul was very responsive and diligent in keeping me up-to-date on the process and made sure that the transaction went smoothly. When I came to the dealership, I met Dave Roesch and he was very friendly. While my vehicle was going through its final inspection, I was able to handle the financial portion very quickly. The entire staff at Roesch Ford was very helpful in making sure that the vehicle was exactly what I wanted and that everything went smoothly. I highly recommend going to this dealership. More
Smooth and easy great people… I go no where else for anything dealing with my truck…. anything dealing with my truck…. More
Diego is always on point, courteous and gives accurate and detailed info about service to my F150. and detailed info about service to my F150. More
The dealership itself was clean and the men’s restroom was also very clean. While waiting for my Ranger to get its oil changed, I walked the floor and the lot. Everyone asked (in a considerate way) if the was also very clean. While waiting for my Ranger to get its oil changed, I walked the floor and the lot. Everyone asked (in a considerate way) if they could help me. When I told them my truck was being serviced, they all said “let me know if you have any questions”. Diego and the service department were very helpful and attentive. More
The staff and service have always been excellent. I have always been happy with the results I have always been happy with the results More
Alex and the service team were great as always! In and out. No fuss. No issues. True customer service In and out. No fuss. No issues. True customer service More