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Roesch Ford - Service Center

Bensenville, IL

4.5
223 Reviews

223 Reviews of Roesch Ford - Service Center

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June 21, 2025

Diego provided exceptional friendly and courteous service, fully understanding of all of my service needs. And the valet pick up and drop off service is great and very convenient which is most appre More

by KMCOLLINS813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

We’re so grateful for your feedback! It’s wonderful to hear Diego delivered friendly, attentive service and fully met your needs. We’re also glad our valet pick-up and drop-off added that extra convenience for you. Your satisfaction is our top priority, and we look forward to caring for your vehicle again soon!

June 20, 2025

Alex kept us informed and explained what was done and what was needed. Everyone very friendly. More

by slpanda2
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 05, 2025 -

Roesch Ford responded

Thank you for your feedback! We’re glad Alex kept you informed and explained everything clearly. Our team takes pride in being friendly and transparent. We look forward to serving you again!

June 19, 2025

Diago was very nice. He helped very much a good employee I would go back to More

by debmfp
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

Thank you for your kind words! We’re glad Diego could assist you and make your experience a positive one. Your feedback means a lot, and we look forward to welcoming you back to Roesch Ford!

June 19, 2025

I have bought several cars from Roesch over the years. They arent my only choice but they are my first choice. I cant speak enough about their service, past and present. More

by RKG618
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

We truly appreciate your continued trust in us over the years! It means so much to be your first choice for both sales and service. Thank you for your loyalty, and we look forward to supporting you in the future!

June 12, 2025

TOOK CARE OF ME PROFESSIONALLY AND VERY QUICK AND EVEN OFFERED TO WASH MY VEHICLE. GREAT!!!!!! More

by JCAXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

Thank you so much for the fantastic feedback! We’re glad we could take care of you quickly and professionally and that you enjoyed the vehicle wash too! We look forward to serving you again soon!

June 05, 2025

I have a roush mustang with a roush tune. Even though I explicitly told my local dealer not to touch it they somehow deleted. I went to Roesch and they were very professional and were able to More

by Sergey.car55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Fast and quick job with what was needed to be done. Also was very nice with explaining when I needed for future appointments for the truck. Thank you. More

by RICARDOFELIXSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

Thank you for your kind words! We're happy to hear the service was fast and that the team clearly explained what to expect for future maintenance. We appreciate your trust and look forward to helping you keep your truck running smoothly!

June 05, 2025

I have a roush mustang with a roush tune. Even though I explicitly told my local dealer not to touch it they somehow deleted. I went to Roesch and they were very professional and were able to More

by Sergey.car55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

Thanks so much for sharing your experience! We’re glad our team at Roesch Ford could quickly get your Roush Mustang back on track. It means a lot that you trust us with your vehicle, and we’re always here to provide professional and knowledgeable service whenever you need it!

June 04, 2025

I had an appointment for my service but was alerted right away that a lot of cars came in. Diego was very communicative and checked in a lot. Very happy with the service and will come back for the next one t More

by ALICJA.GOLEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

Thank you for sharing your experience! We're glad Diego kept you informed throughout the process and that you were happy with the service. We look forward to taking care of your next appointment!

June 04, 2025

It is always a pleasure to receive the best care. Excellent customer service. Diego always makes us feel welcome in your service department. He goes out of his way to keep us in the loop on what is w More

by PARLOR.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Roesch Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Diego and our service team continue to provide you with excellent care and clear communication. Keeping you informed and making sure your repairs are handled smoothly is our top priority. We truly appreciate your loyalty and look forward to serving you for many more years!