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Roesch Ford - Service Center

Bensenville, IL

4.5
178 Reviews

178 Reviews of Roesch Ford - Service Center

Sort by
March 13, 2025

Awesome service! Thank you. Everything was taken care of quickly with great service. Appreciate it. More

by SZEJNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Apr 05, 2025 -

Roesch Ford responded

Thank you so much! We truly appreciate your kind words and are glad everything went smoothly. Looking forward to seeing you next time!

March 10, 2025

Diego was very helpful, he reminded me of my FordPass points and my service was completed quickly. More

by luke.loresch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Roesch Ford responded

Thank you for your wonderful review! We're glad to hear that Diego provided helpful service and reminded you about your FordPass points. We appreciate your business and are happy to know your service was completed efficiently. Looking forward to assisting you again!

March 08, 2025

It was easy to make appointment, I was greeted on arrival and taken care of immediately. My care was repaired and I was on my way More

by HOTSHOPPERV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 11, 2025 -

Roesch Ford responded

Thank you for your kind review! We're glad to hear that scheduling was easy and that you were taken care of promptly. It’s always our goal to provide a smooth and efficient experience. We appreciate your support and look forward to assisting you again in the future!

March 04, 2025

Randy Holder was efficient helpful and we will be pleased to return for more service at Roesch Ford, More

by steve217
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 11, 2025 -

Roesch Ford responded

We truly appreciate your feedback! It's great to hear that Randy provided excellent service, and we look forward to welcoming you back to Roesch Ford for future visits.

February 23, 2025

Diego was very helpful and friendly. I feel like my car was in good hands! More

by dawn_derbigny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Roesch Ford responded

Thank you for the wonderful review! We’re so glad Diego could make you feel at ease and that your car was in good hands. We truly appreciate your trust and look forward to assisting you again in the future!

February 22, 2025

Took my truck in right away and delivered it to my house. Great convenience. I didn’t have a ride to pick up my truck More

by DMAHONEY.DEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Roesch Ford responded

Thank you for the wonderful review! We're so glad we could make your experience more convenient by delivering your truck right to your home. We appreciate your feedback and look forward to serving you again!

February 17, 2025

Randy in service is phenomenal. Third time with him, great guy. Always polite, goes out of his way to be helpful. More

by ffbfarlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 04, 2025 -

Roesch Ford responded

Thank you for your great review! We're thrilled to hear that Randy has consistently provided you with excellent service. We appreciate your support and look forward to earning that fifth star on your next visit!

February 17, 2025

New battery and new antenna- quick and efficient! Randy helped me a lot.Thank you! More

by MJOCOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 04, 2025 -

Roesch Ford responded

Thank you for your great review! We're glad to hear Randy was able to assist you and that your service was quick and efficient. We appreciate your support!

February 11, 2025

The service is great! They really are accommodating to our needs. Thank you so much h! More

by rhjktr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Thuemmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
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Mar 03, 2025 -

Roesch Ford responded

We truly appreciate your kind words! Our team is always happy to accommodate your needs and provide the best service possible. Thank you for your support!

February 08, 2025

Very easy to work with as had to delay appointment because of weather conditions. Honored appointment for a later time and did work in timely manner. Always professional and accommodating. More

by h2OMOM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 03, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We understand that unexpected delays happen, and we’re always happy to accommodate. We're glad to hear that your experience was smooth, professional, and timely. We appreciate your support and look forward to assisting you again in the future!

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