Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Roesch Ford - Service Center

Bensenville, IL

4.5
179 Reviews

179 Reviews of Roesch Ford - Service Center

Sort by
February 08, 2025

Very easy to work with as had to delay appointment because of weather conditions. Honored appointment for a later time and did work in timely manner. Always professional and accommodating. More

by h2OMOM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Mar 03, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We understand that unexpected delays happen, and we’re always happy to accommodate. We're glad to hear that your experience was smooth, professional, and timely. We appreciate your support and look forward to assisting you again in the future!

February 05, 2025

My service rep. Alex Salinas always makes sure that I am completely satisfied. He goes above and beyond my expectations. More

by ekujawa121
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Roesch Ford responded

We greatly appreciate your kind words! We're thrilled to hear that Alex has consistently gone above and beyond to ensure your satisfaction. We truly appreciate your trust in our service team and look forward to continuing to serve you!

February 05, 2025

First class service. Everything was timely fixed and the car was returned spotless. Great job by all More

by michaelrkoziol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Coriell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
Report | Print
Feb 12, 2025 -

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a first-class experience with us. Our team works hard to ensure everything is taken care of efficiently, and we're glad to know that the results met your expectations. We appreciate your business and look forward to serving you again!

February 02, 2025

Roush ford is great they employ some polite and knowledgeable people. Everyone makes you feel good, unlike the other choice for ford's on the area. I know I cannot say their name, but they are rud More

by crashq2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Thuemmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder, Joe Couri
Report | Print
Feb 12, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with a welcoming and professional experience. Your support means a lot, and we look forward to serving you again in the future!

February 02, 2025

Friendly, courteous, honest, great customer service, informative Timing is great clean reasonable prices good scheduling More

by JUSTELLEN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Roesch Ford responded

We truly appreciate your kind words! It's wonderful to hear that you had a positive experience with our team. We look forward to serving you again and ensuring every visit is just as great!

January 31, 2025

Everything went beautifully. Greatly appreciated the options I was given and how quickly everything was taken care of - also greatly appreciated the pick-up and delivery of my ca More

by CCD2447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
Report | Print
Feb 12, 2025 -

Roesch Ford responded

Thank you for your fantastic 5-star review! We're delighted to hear everything went smoothly and that you appreciated the convenience of our pick-up and delivery service. Your loyalty means so much to us, and we’re grateful to be your go-to dealership!

January 30, 2025

Convenience , Jess always gets our vehicles in for service, and let’s me know ahead if will be there for extended period. Keeps communication open. More

by TJAROSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Roesch Ford responded

Thank you for your fantastic 5-star review! We're glad to hear that Jess ensures a smooth and convenient service experience for you. Keeping communication open is our priority, and we appreciate your trust in us!

January 30, 2025

Work finished on time people very professional reasonable price money off for loyal customer very happy More

by edwardtroik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
Report | Print
Jan 30, 2025 -

Roesch Ford responded

We appreciate your kind words! We're thrilled to hear you had a great experience with timely service, professionalism, and fair pricing. Your loyalty means the world to us, and we truly appreciate your support!

January 26, 2025

Randy was excellent. Thorough, polite and very accommodating. I was very impressed as he made a few very helpful suggestions regarding my F-150. More

by PINU645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Holder
Report | Print
Jan 30, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We're so glad to hear that Randy provided you with thorough and accommodating service. Your satisfaction means a lot to us, and we appreciate your support. We look forward to assisting you again in the future!

January 26, 2025

Diego was very professional, kind and considerate. Using Roesch Ford service again is a no brainer. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that Diego provided you with professional and considerate service. We appreciate your support and look forward to your next visit!

1
...
3
4
5
...
18