Roesch Ford - Service Center
Bensenville, IL
240 Reviews of Roesch Ford - Service Center
Two people kept me updated on progress of my car. and why it took a while to repair. and why it took a while to repair. More
Great service to work with. Communicated well with me on when to expect my car back. Communicated well with me on when to expect my car back. More
They were able to look into the thumping noise I was hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for is hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for issues. Their quickness before the holiday wknd was truly appreciated! More
Very poor communication both on sales and service, will be moving onto another dealer; cannot have to follow up on my own vehicles when they don’t get back to me after they promised they would be moving onto another dealer; cannot have to follow up on my own vehicles when they don’t get back to me after they promised they would More
Communication was great service was very quick as was the check out all was smooth very pleased thank you a aaa+++ check out all was smooth very pleased thank you a aaa+++ More
Was told the appointment would take an hour and it lasted over 2 hours. I was upset and the customer account assoc did nothing to explain what happened during my appointment. Won’t be using the service depar over 2 hours. I was upset and the customer account assoc did nothing to explain what happened during my appointment. Won’t be using the service department again. More
Fast service and very professional. I was always informed of the status of the service being performed ad he cost I was always informed of the status of the service being performed ad he cost More
I enjoyed my entire experience working with everyone at Roesch Ford. I starred by working with Paul to discuss the terms to buy the vehicle and set up the date to purchase a vehicle. Paul was very responsi Roesch Ford. I starred by working with Paul to discuss the terms to buy the vehicle and set up the date to purchase a vehicle. Paul was very responsive and diligent in keeping me up-to-date on the process and made sure that the transaction went smoothly. When I came to the dealership, I met Dave Roesch and he was very friendly. While my vehicle was going through its final inspection, I was able to handle the financial portion very quickly. The entire staff at Roesch Ford was very helpful in making sure that the vehicle was exactly what I wanted and that everything went smoothly. I highly recommend going to this dealership. More
Helpful. Fast pleasant to deal with. Good experience would recommend to friends and or fanily Fast pleasant to deal with. Good experience would recommend to friends and or fanily More
Smooth and easy great people… I go no where else for anything dealing with my truck…. anything dealing with my truck…. More