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Roesch Ford - Service Center
Bensenville, IL
189 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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189 Reviews of Roesch Ford - Service Center
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January 26, 2025
Randy was excellent. Thorough, polite and very accommodating. I was very impressed as he made a few very helpful suggestions regarding my F-150. Thorough, polite and very accommodating. I was very impressed as he made a few very helpful suggestions regarding my F-150. More
by PINU645
Verified Customer
January 26, 2025
Diego was very professional, kind and considerate. Using Roesch Ford service again is a no brainer. Using Roesch Ford service again is a no brainer. More
by Brian
Employees Worked With
January 25, 2025
Excellent experience always Thorough and complete Great friendly staff Good coffee Clean and nice dealership complete Great friendly staff Good coffee Clean and nice dealership More
by BRIANPLYNCH0212
January 23, 2025
Exceptional service. I am highly grateful to Jessica for her world class service attitude. Thanks !😊👏👏👏 I am highly grateful to Jessica for her world class service attitude. Thanks !😊👏👏👏 More
by ZIAUUDDIN
Employees Worked With
January 19, 2025
Justen was very good to work with on my purchase. He explained the features on the vehicle. He was patient, not pushy, but very gently persistent. He followed up with me once I made my decision to He explained the features on the vehicle. He was patient, not pushy, but very gently persistent. He followed up with me once I made my decision to purchase, never once dropping the ball. I also purchased some add on accessories that the service dept. needed to order and install. Justen kept me updated on the status of the parts order and the completion of the work. He was very accommodating to my scheduling needs and saw to it that my new vehicle was delivered to my expectation. More
by PAUL@DBCARTAGE.COM
January 18, 2025
Ryan Miller kept me posted with everything that was happening with my truck and made sure it was complete when I needed it Great job! happening with my truck and made sure it was complete when I needed it Great job! More
by b.gagliano
Employees Worked With
January 18, 2025
So far they have been honest and not trying To sell service you do not need. wait time is not bad and they have a nice waiting room. They are friendly. service you do not need. wait time is not bad and they have a nice waiting room. They are friendly. More
by Joy2019
January 18, 2025
Went in for works oil change. I requested new wiper blades and stated that I would install them myself. Also asked to have vehicle locked over as I am going on a road trip. Tech p I requested new wiper blades and stated that I would install them myself. Also asked to have vehicle locked over as I am going on a road trip. Tech put on the wiper blades and I asked for the old ones back. They did not inspect my vehicle. This is not the first time I have had incompetency issues at this dealership. I will be getting rid of my ford because if the issues I have had. I will never buy ford again More
by Chicamper69
Employees Worked With
Randy Holder
January 17, 2025
They go out of their way to make you happy this is my second ford f 150. With Roesch . I will continue to go thru this dealership as long as their service continues to remain A+ second ford f 150. With Roesch . I will continue to go thru this dealership as long as their service continues to remain A+ More
by IUSCO21IS
Employees Worked With
January 17, 2025
Excellent took very good care of my needs car was back within reasonable amount of time explained what other work needs to be completed within reasonable amount of time explained what other work needs to be completed More
by mish1944
Employees Worked With
Other Employees :
Randy Holder, David Bleichroth
