Roger Beasley Mazda Central

Used car manager was very rude having treated with the utmost disgusting way having blamed me and refusing to give me back $15 on gas on a used car I was gonna take to the mechanic to get checked having i utmost disgusting way having blamed me and refusing to give me back $15 on gas on a used car I was gonna take to the mechanic to get checked having it only die on the road and havign me to spend 3 hours in rush hour traffic only to give back the key of the car and being blamed and disrespected by the used car manager especially threatening me he'd charge me for the towing guy to tow the car that broke down cause of bad defects. DO NOT buy from this place cause they care nothing else but there money and could give a chit treating you with respect only to steal your money and threaten you with there cars dying cause of defects. More

I had a very positive experience in my quest to purchase a car from this store. I dealt with Bubba Bashaw. He was very patient and extremely straight forward to deal with. When it came time to making a deci a car from this store. I dealt with Bubba Bashaw. He was very patient and extremely straight forward to deal with. When it came time to making a decision, I told him what price I wanted (based on quotes I got from another dealer). He was able to match the best offer, but he did not have the model and specs I wanted. He did not waste time trying to up sell me another product and suggested it would be in my best interest to take the offer from the other dealer. What a refreshing breath of honesty! I hope I will get the opportunity to use Bubba's services in the future. More

Get it in writing! Got a good verbal quote, so was Get it in writing! Got a good verbal quote, so was willing to drive several hours to this dealership, who had in stock what I wanted. Specifically Get it in writing! Got a good verbal quote, so was willing to drive several hours to this dealership, who had in stock what I wanted. Specifically asked on the phone if this "today only" price was with the 0% financing Mazda offered, and was told "yes." After arriving, the internet salesman told me the same price, but that it was "cash only," and the price with 0% was $1,000 more. When I protested, was told "there must have been some mis-communication." Showed him the invoice numbers from edmunds.com, and was told they were wrong. Walked out. This is the only dealership I know that when you call, a message states that they record conversations for "training purposes." Probably used in lawsuits. Will not deal with these horse traders (camel traders?) again unless I have it iron clad from the beginning. Don't know how they sleep at night with all the lying they probably have to do. More

GEORGETOWN LOCATION - Make sure these people show you your approval before wasting your time. I personally believe they NEVER had an approval and all my personal info was given to this dealership. I wo your approval before wasting your time. I personally believe they NEVER had an approval and all my personal info was given to this dealership. I worked with these people for over a week and made a couple of trips to their dealership then all of a sudden a bank they had an approval for turned the deal down. I've been buying cars for 10 yrs and I am not a new comer to this. I will never do business with this dealership again. Total waste of time! More

My daughter was in the market for a Mazda 3, and the model she wanted was available at Roger Beasley Central, so we went to take a look. The salesman assigned to us was Herb Griffith. He told us brusque model she wanted was available at Roger Beasley Central, so we went to take a look. The salesman assigned to us was Herb Griffith. He told us brusquely that there was another family ahead of us and that we should wait. After 10 minutes, he came by and told us to go outside and take a look at the car in the parking lot. Since the car was locked, we could only look at it from the outside, and after a few minutes, we went back into the showroom and waited. After another 10 minutes, Griffith came by again and asked if we wanted to test-drive the car. We said we did, so he said he would get the keys, and asked us to go wait by the car. We waited in the 90 degree heat for about 15 minutes next to the car. When Griffith did not show up, we went back inside the showroom and found him sitting at his desk, chatting with another customer. He looked up at us briefly, and then ignored us as he went back to whatever he was doing. We were sufficiently fed-up by that time that we just left. While I understand that salesmen can be busy, it is unprofessional for the salesman to make us wait in the heat for 15 minutes, and it was bad manners on his part to not even acknowledge our presence when we went back inside, let alone apologize for his poor service. I am very disappointed with the service at Roger Beasley. I will not buy a car there if I can help it, and I intend to warn all my friends and colleagues away from this place. More

3 Months after I bought a used vehicle the title and registeration still wasn't transferred to the Lienholder and I, no explanation was given regarding the delay. I was told that the paperwork will be registeration still wasn't transferred to the Lienholder and I, no explanation was given regarding the delay. I was told that the paperwork will be there on a certain day, but when I arrived no one knew what I was talking about. I was then referred to the lot across the street where no one was there to assist me but a maintance worker. I waited for 15-20 minutes during my lunch hour with no one coming to assist me. I had the worker page my salesperson, who told me the paperwork, which was 3 months late, still wasn't there, he told me "I came to early". I voiced my displeasure about waiting for so long and then told me "what can I say you came to early" not one sorry or thanks for your patience or anything. He calls me a hour later and left a voice message (I didn't answer on purpose) to tell me the paperwork arrived, with no "sorry" or "thank you for your patience". Then he calls my wife and she voices her displeasure regarding the entire situation and all he tells her is "the paperwork is here" with an attitude. You can easily tell that I WILL NOT buy a vehicle from Roger Beasley ever again. More

We went over the miles on our lease and was told my the salesman that they would add the overage to the price of the car (was told 3,500 actually turned out to be 2,600) and bought gap insurance to cover t salesman that they would add the overage to the price of the car (was told 3,500 actually turned out to be 2,600) and bought gap insurance to cover the difference in case the car was totalled. Imagine my surprise when I get a bill from mitsubishi says that I owed 2,800. I have gone to teh dealership and called several times to no avail. I am now looking at getting a lawyer as I purchased the car over a month ago and they are charging me interest and its on my credit report, would I buy a car from there ever again? Nope More

At Roger Beasley Mazda South, a salesman tried to use some ridiculous sales technique to get us to sign unofficial paperwork agreeing to buy a car, before we had even agreed on a price! When my husband a some ridiculous sales technique to get us to sign unofficial paperwork agreeing to buy a car, before we had even agreed on a price! When my husband and I refused to sign, he got pushy about it, and finally went to talk to his manager, leaving us alone in his office for thirty minutes until we finally left. The sales staff, especially the manager, came off completely unprofessional. I work in car sales, and it disgusted me how little respect this dealership had for their customers. More

This is the first time I've ever purchased a car. I went to the dealership alone but just in case I parked my car far away and left my checkbook in it. Roger Beasley was a great experience but it was probab to the dealership alone but just in case I parked my car far away and left my checkbook in it. Roger Beasley was a great experience but it was probably made easier by a few factors: I purchased a car that I could afford (Mazda3), I paid for the car in full from savings, and I was not obsessed with getting the rock bottom best deal. Capitalism is give and take, take and give.<br><br>Josh Oberg did a superb job in every aspect and in each phase of the purchase experience. After the test drive, he did actually quote me for the full price of the car. D'oh. I told him what I was willing to pay "out the door" in order to buy the car TODAY and he did let me buy the car. The price I paid for the car was typical for this car and there's hardly any markup on a Mazda3 anyway.<br><br>It's a solid car and everyone at the dealership was pretty sharp. If you go in being fanatical about getting the very best deal in the world, you may not have a good time. If you are fanatical like that, buy a car you can easily afford and/or buy an awesome car that's an awesome value: like a Mazda3. :-) More

This dealership has the WORST costumer service. They are nice but they are so un-professional. They would put in hidden charges and did not tell you about it. They did not tell me the right payment procedu nice but they are so un-professional. They would put in hidden charges and did not tell you about it. They did not tell me the right payment procedure and I ended up paying $200 more than what was agrred. <br><br>They owed me $300 and kept saying that they would write me a check for it but it took them months to do so and when I finally went there to pick up the check, I was told that they had not made the check request and told me to come back a few days later. I just went there today to pick up the check and they made me wait for 2 hours , only to tell me that the check was mailed to me.<br><br>From the description above, I think it is clear on how bad their service is and soo unprofessional. I would not recommend this dealership to anybody, The card is great but not the dealer. More