Roger Dean Chevrolet
Cape Coral, FL
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119 Reviews of Roger Dean Chevrolet
Still under warranty and they want to charge me to fix Still under warranty and they want to charge me to fix it. Go somewhere else to buy a vehicle. All they want is your money and push you out the door. Still under warranty and they want to charge me to fix it. Go somewhere else to buy a vehicle. All they want is your money and push you out the door. More
I fully intended to buy a different make, a used car, at another dealership, but in usual fashion, my husband wanted that least visit Chevy before making a purchase. Cue my visit to Roger Dean and introduct another dealership, but in usual fashion, my husband wanted that least visit Chevy before making a purchase. Cue my visit to Roger Dean and introduction to Vinny. I explained my situation and what I (thought I) wanted to look at. Vinny asked thoughtful, no pressure questions just trying to get a lay of the land and in the 35 mins-1 hr I was there he was kind, patient, actively listened to me, got to know me, and did not put any pressure...but without making me feel unimportant knowing I was likely to buy this other vehicle. Needless to say, I raved about Vinny and my experience to my husband and the next day my husband visited and came away with a great impression too. We ended up buying a brand new car from Roger Dean....all because of the experience. We would definitely return! More
Poor customer service. Had my one year old car for over 2 weeks ..... bought 4 new rims because all 4 rims were bent. They can’t explain how it happened And I have to pay to get my old rims back... what a sc weeks ..... bought 4 new rims because all 4 rims were bent. They can’t explain how it happened And I have to pay to get my old rims back... what a scam.... More
Very poor communication with the customer. Scheduled appt for a basic alignment on brand new wheels and tires. Appt for 730 a.m., reconfirmed the afternoon before, all set I was advised. Arrive Scheduled appt for a basic alignment on brand new wheels and tires. Appt for 730 a.m., reconfirmed the afternoon before, all set I was advised. Arrived at 725, paperwork, contact # etc. Left vehicle, called at 910 to check as it should have been close to done. All day fiasco, called again at 1230 and car not even pulled in yet. I said DON'T TOUCH, I am on my way. Service person said it was going in next, I said NO!! Arrived and they had put on the lift and I couldn't have my car! No choice but to wait and PAY. I would have paid someone else to not go through the major hassle they caused me. I will never to back and will share my experience. Charged, no apology, etc. One mechanic said they had others in front of me. LIE, I was there first. So a basic lack of proper communication....tell me the truth and I will either reschedule or take it elsewhere. I purchased the car there, hence why I took it there. More
2017 silverado I went I to roger dean to just look at their trucks with no intention of buying that day. I was immediately greeted by the manager and sales staff. I I went I to roger dean to just look at their trucks with no intention of buying that day. I was immediately greeted by the manager and sales staff. I was given keys to test drive a truck and loved it. Dennis was very helpful during the whole experience. He was able to get me into a truck I wanted at the price I wanted it for with no bs inbetween. I would highly recommend Roger Dean to anyone looking for a new or used vehicle. More
4 cars purchased over the years! The guys at Roger Dean are simply amazing! Today marks my fourth vehicle purchase. Dennis O’Hara has taken great care of us each time. Service afte The guys at Roger Dean are simply amazing! Today marks my fourth vehicle purchase. Dennis O’Hara has taken great care of us each time. Service after the purchase is equally good. If you’re looking for a car at a fair price go visit these guys. More
Top notch experience!! Dealing with Roger Dean was as car buying should be. No tricks or hidden fees. A quality car at a competitive price Drove 2 hours to get my car, w Dealing with Roger Dean was as car buying should be. No tricks or hidden fees. A quality car at a competitive price Drove 2 hours to get my car, worth every minute. More
Poor Quality- Cost Rip Off I have a 2004 Corvette, in March 2017 I had Roger Dean Chevrolet in Cape Coral replace the upper and lower oil pan gaskets for approximately $1,100. N I have a 2004 Corvette, in March 2017 I had Roger Dean Chevrolet in Cape Coral replace the upper and lower oil pan gaskets for approximately $1,100. Note, I have never had my car serviced anywhere but this dealer and the car has 47,000 miles. The original gaskets lasted 13 years so all in all very reasonable. However the gasket is leaking again (just started in September 2018) and Roger Dean has basically stated that the gasket is out of warranty and that I would need to pay to have them replaced again. They eventually reduced the price by a couple of hundred dollars but why would I pay someone that has proven they didn't do the job properly the first time (13 years vs 18 months). There have only been approximately 2,000-3,000 miles put on since the replacement. Bottom line is they are pointing at GM warranty and even said if I have the work done this time there is a two year warranty. They also said this is such a large job, exactly! I paid them for that and now they want me to do it again. I could and do not recommend this dealer. More
Great experience with Andy Koralewicz Andy was very welcoming and knowledgeable on the different cars I was considering. I appreciated all of his time and transparency in my options so I c Andy was very welcoming and knowledgeable on the different cars I was considering. I appreciated all of his time and transparency in my options so I could make the best decision for myself long-term. I’d highly recommend working with Andy and Roger Dean Chevrolet! More

