Roger Dean Chevrolet

LIED ABOUT SERVICE WORK COMPLETED Horrible service experience with this dealership. Very disappointed. I was having some engine issues I am by no means a mechanic but I've worked on so Horrible service experience with this dealership. Very disappointed. I was having some engine issues I am by no means a mechanic but I've worked on some of my older trucks and I know how an engine works. I was able to narrow my issue down to a couple of possibilities. I went to Roger Dean Chevy expressed my concerns and had them run the diagnostic on this particular component. The next day they called the said they ran some test, made some adjustments, checked the fluid and everything checked out and was looking good. My vehicle is still under warranty but the warranty does not cover the diagnostic. That is perfectly understandable, I bit the bullet and I paid the 120$ for the service. I picked up my truck drove it home and it was like nothing changed. Fast forward 2 weeks my vehicle is still acting funny so I took it to another Chevy dealership down south and they told me the condition of this component was absolutely horrible. They checked my fluid and told me the same thing, it was the worst they had ever seen on a vehicle still running. Finally an HONEST service department. It sucks to know that Roger Dean Chevy let me drive off knowing that they just lied to me. I work in public safety if I lie to a patient they can possibly die. It may seem a little exaggerated my example but if I'm going some where and spending 30k on a vehicle the least they can do is be straight forward with me. The shop workers get paid the same whether they fix the problem or lie about it. I'm glad I found a dealership that puts their customers first. I can't thank this gentleman enough that was completely honest with me. I will be following up with the corporate office or the owners of Roger Dean Chevy what they did was not right. As for the gentleman at the other dealership I have nothing but love and respect for him. He saved me a lot of money and headache, and he is going to make the same salary he did whether he helped me or not. More

Fast and Easy at a great price Tim was good at getting what I needed for a trade and got me into a very nice Crew Cab Silverado at a price that fit my needs, Great after sales, call Tim was good at getting what I needed for a trade and got me into a very nice Crew Cab Silverado at a price that fit my needs, Great after sales, called the next day, and stopped me at the dealership with my other car checking making sure it was everything was good the new truck. Gave Tim's cards to two other people that are looking. More

I got what I wanted. On the Roger Dean website, I saw a 2018 Chevrolet Traverse that had the features and color that I wanted. The Traverse was located at their other sal On the Roger Dean website, I saw a 2018 Chevrolet Traverse that had the features and color that I wanted. The Traverse was located at their other sales located in Palm Beach, FL. The Cape Coral location worked it out so that I ended up with the desired 2018 Silver Traverse . More

Good Work Danny squeezed me in with an emergency appointment when no openings were available. He did an excellent job trying to figure the issue by my descript Danny squeezed me in with an emergency appointment when no openings were available. He did an excellent job trying to figure the issue by my description and gave an estimate if the issue turned out to be what we figured. It did turn out as figured and was a high price tag but we worked everything out as always. Been seeing Danny for a couple of years now and you will not find a friendlier or more knowledgeable employee. Thanks Danny! More

J Cruz Review My initial service on our 2017 Cruz Hatchback was without problem, everything and everyone was great. John was very helpful and professional. I woul My initial service on our 2017 Cruz Hatchback was without problem, everything and everyone was great. John was very helpful and professional. I would certainly recommend Roger Dean Chevrolet. More

Great service. I had expected to spend about an hour; but was pleasantly surprised to be out the door in 45 minutes. And that included an unexpected recall issue. I had expected to spend about an hour; but was pleasantly surprised to be out the door in 45 minutes. And that included an unexpected recall issue. Great Job. More

As always very pleasent and friendly. I have been going Roger Dean since my Saturn dealership is no longer in business.. I’m treated very much like a friend Ny Danny & smile in the servic I have been going Roger Dean since my Saturn dealership is no longer in business.. I’m treated very much like a friend Ny Danny & smile in the service department. More

Dumenigo My family and i see very happy with the purchase we recently made. The way we were treated by the members greatly impacted our decision to buy. My family and i see very happy with the purchase we recently made. The way we were treated by the members greatly impacted our decision to buy. More

Helpful team of people. They fixed my reported problem (check engine light) and two other problems all covered under the warranty, one of which I didn't mention to them. The They fixed my reported problem (check engine light) and two other problems all covered under the warranty, one of which I didn't mention to them. They were honest about the time estimate and called promptly upon completion. No complaints! Good job! More

past above ex work grate job done by all mike was a grate help getting this car back on the road your work staff was pro on all ends again thank you grate job done by all mike was a grate help getting this car back on the road your work staff was pro on all ends again thank you More