Ron-Carter Ford Inc. - Service Center

Can't answer the phone, poor operator takes the brunt of everyone's frustration, even can point out the problem and is frustrated too. everyone's frustration, even can point out the problem and is frustrated too. More

Dealership should be more diligent on returning phone calls and answering the phone you never can speak to a person calls and answering the phone you never can speak to a person More

Take to long on oil change took about 3 hour for a oil change wait to long change wait to long More

Good experience, excellent communication. Upon pickup my service coordinator was not available so another coordinator helped me. Upon pickup my service coordinator was not available so another coordinator helped me. More

Daphne was great, truck was in good hands and service performed. Only service that could be added is a car wash before delivery performed. Only service that could be added is a car wash before delivery More

There is no follow up on voice mails. I left three voice mails three different days for Karla Wilson and am still waiting for a callback. Also, left message for Ford GM and haven’t heard I left three voice mails three different days for Karla Wilson and am still waiting for a callback. Also, left message for Ford GM and haven’t heard back. Heard receptionist call him and he said he was on the way to a meeting. Meetings are more important than a customer. I have an issue with service that I paid for and it wasn’t preformed satisfactory. Ted Woodbury. 918-645-7267 More

The dealership did an excellent job working with us while traveling to communicate with us and complete the repairs on our vehicle. traveling to communicate with us and complete the repairs on our vehicle. More

I appreciate the attention to detail in fixing the recalls and finding the source of the shuttering problem with my trucks wheels at various speeds. This was a welcome surprise for it yo be fully cove recalls and finding the source of the shuttering problem with my trucks wheels at various speeds. This was a welcome surprise for it yo be fully covered. Great work! More

I experienced the stroud under my truck not secured again, and I mention that it was not secured the last oil change w had and the service tech assured me that that would not happened and that was not again, and I mention that it was not secured the last oil change w had and the service tech assured me that that would not happened and that was not the case again! More

They were quick and very helpful with identifying the issues. Made suggestions and fixes promptly. issues. Made suggestions and fixes promptly. More