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Ron-Carter Ford Inc. - Service Center

Alvin, TX

4.2
298 Reviews
Call Service Center (281) 331-8111

298 Reviews of Ron-Carter Ford Inc. - Service Center

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January 17, 2024

Excellent service times available and friendly staff. Salesman are informative and not pushy. Service rep was extremely friendly and gave accurate time to complete service on my vehicle. More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

The personal service is great . I would highly recommend this dealership. Everybody was friendly band so helpful. I love the service if your car will be there for awhile they wil More

by hess.susanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Deason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Lominac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Great service and timely communication. Service advisors were friendly and helpful with details regarding my service needs. More

by CDROGERS7856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Better communication with customer about progress of issues with vehicle. Originally told issue would take 2 hours. Ended up being 4 More

by Dombrocm4235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

From finance department to service department very friendly service. Fast service makes you feel part of them More

by TITIAVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Our Sales person was great and she was very helpful her name was Brissa Ochoa More

by JMBASS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brissa Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2023

Service agent Wayne went above and beyond expectations to provide satisfaction. Courteous and professional at all time both Wayne and the mechanic were prompt and efficient. More

by PATRICKMILLER1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, service agent
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Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with our service team! We're thrilled to hear that Wayne went above and beyond your expectations to ensure your satisfaction. It's great to know that both Wayne and the mechanic were courteous, professional, and that they provided prompt and efficient service. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to Wayne and the entire team. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing us for your service needs!

Helpful
December 19, 2023

Excellent service. Professional, polite, and friendly staff. They addressed all of my auto service needs. I definitely recommend Ron Carter Ford in Alvin, TX. More

by CCLARK8618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
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Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for sharing your positive experience with our service team at Ron Carter Ford in Alvin, TX! We're thrilled to hear that you received excellent service and that our staff was professional, polite, and friendly. It's our goal to address all your auto service needs, and we're delighted to have met your expectations. We truly appreciate your recommendation, and if there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Thank you for choosing us, and we look forward to providing you with excellent service in the future!

Helpful
December 17, 2023

Thank you very much Quick, and very efficient . They helped solve our problems I would recommend your service More

by rllorente
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Llorente
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Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a quick and efficient experience with us, and that our team was able to help solve your problems. Your recommendation means a lot to us, and we truly appreciate your trust in our service. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Thank you for choosing our service, and we look forward to assisting you again in the future!

Helpful
December 17, 2023

Excellent workmanship . Nice and cooperative staffs.worked on time and schedule. Highly recommended to other. More

by Mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brissa Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allysha Deen, Sam Jones, Angelo Medrano, David Llorente
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Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for your positive feedback! We're thrilled to hear that you experienced excellent workmanship and found our staff to be nice, cooperative, and adherent to the schedule. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We're grateful for the opportunity to serve you, and we look forward to providing excellent service in the future. Thank you for recommending us to others!

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