Roseville Hyundai

Awesome service. We are the kind of customers most salespeople hate: very picky AND on a tight budget. But David was very patient, and even though it was a HUGE lot filled with Hyundais of every descr salespeople hate: very picky AND on a tight budget. But David was very patient, and even though it was a HUGE lot filled with Hyundais of every description, he seemed to know where everything was re models, colors, price ranges etc. We found a Santa Fe that exactly fit the bill - and then worked with us to get the price where we needed it to be. Awesome experience - and we LOVE that car! More

I came in today as a very difficult to finance customer. My credit had been destroyed in a divorce and the housing bubble. Sam worked tirelessly to get a deal on a new Elantra that will keep me driving saf My credit had been destroyed in a divorce and the housing bubble. Sam worked tirelessly to get a deal on a new Elantra that will keep me driving safe and reliable transportation for years to com at a price I can afford. The sales team did not pressure me, nor were they condescending in any way. In fact they suggested I go home for a while while they worked to put a deal together that worked for me. The salesperson, Sam then called me to come down and in a couple hours I drove away in a spiffy new car. This no pressure style of car buying was a new experience to me and they even gave me a great deal on my trade. More

My wife and I were mislead straight from the beginning from Future Ford of Roseville. We signed all the paperwork (what felt like all 200) only for them to call us back a week later stating that it was ha from Future Ford of Roseville. We signed all the paperwork (what felt like all 200) only for them to call us back a week later stating that it was harder than they thought. We went in to find our payment $200 higher and our APR almost triple. We did all the necessary work over the phone/net so I could avoid this only to find out that the contract we signed was "fluff" or wishful thinking. It's called rollback. These dealers let you take the car off the lot and use it as leverage in an effort to convince the banks to say yes and when they can't secure (or by choice decide not to give you the best to YOUR pocket) the criteria YOU want they "roll" it back onto the lot and into their inventory again. My wife and I called both the sales associate that helped us and the financing guy that helped us and no one would return our phone call. we had to show up in person to find out what was going on and even then THAT guy didn't call us back. There was a great deal of lack of respect by this place. That alone is very dehumanizing We went to the Hyundai of Roseville dealer with our issue. I pointed to the one I wanted, stated my terms and said I am NOT walking off the lot with this car unless there is a lender attached. The dealer stated that they don't do that. No one leaves with a car from their lot until everything is a 100% approved or they have you go home until everything is finalized. We were there for 1.5 hours and when we left there was no question it was a done deal. The extended warranty option was even better than the 3rd party crap the larger dealer offered. The Warranty is directly through Hyundai which means we can go to any location nation wide. Because my wife and I were jaded from Future Ford we were both a bit of a challenge but both Sam & Brian assured us that their dealership was a true family own business with no commission (yearly bonuses truth be told but no sale-by-sale commission checks) so their motivation is your happiness. Sam called a few days later to follow-up just to see how the car was doing and how we were doing. As my family has told me all along, unless you are rich and/or can issue a cashiers check off the bat, steer clear of the automall. Especially Future Ford of Roseville. As a side note, when we returned the fusion we tried to get the next morning after Hyundai they magically dropped our payment by $200 stating that they had a "new development" that morning...again no one bothered to call us to tell US that. More

James was very professional, organized, and not only knows the product but also is aware of the inventory at the dealership. He was able to match us up with a vehicle that fit our budget. We were very knows the product but also is aware of the inventory at the dealership. He was able to match us up with a vehicle that fit our budget. We were very pleased with the excellent customer service, and will be happy to recommend your dealership to our friends and family. More

I am providing this review because purchasing my vehicle through this particular dealership was EASILY the BEST car buying experience I have ever had. Mr. James Sawyer was one of the most efficient salesman through this particular dealership was EASILY the BEST car buying experience I have ever had. Mr. James Sawyer was one of the most efficient salesman I have ever dealt with. He was swift in speed with the paperwork and explained all aspect of my deal in a way that was extremely easy for me to understand. I would hands down recommend this dealership to a friend or family member, but even more so i would recommend Mr. Sawyer as a salesman because he was awesome.The next time i buy a car i will be coming back! Thanks James. More

Overall experience was good, friendly and helpful service. Got the car we wanted with no hassle. Price was reasonable but not what we hoped for. service. Got the car we wanted with no hassle. Price was reasonable but not what we hoped for. More

Thank you Pavlo Sakhnyuk (Roseville Hyundai's Sales Agent) for helping me as I selected my new "used" Hyundai Tucson. It was nice to see this vehicle advertised on your Roseville Hyundai website, whic Agent) for helping me as I selected my new "used" Hyundai Tucson. It was nice to see this vehicle advertised on your Roseville Hyundai website, which lead me to come visit your store and check into it further. I appreciate your kindness and was very impressed with your knowledge of the vehicle, as you answered my many questions. When I came into your store, I really was only starting to look, but knew I wanted something with lower miles and very well maintained by one previous owner. Lucky for me, I found it on this visit. My decision to purchase this vehicle was made on the information and help I received from Pavlo. I would highly recommend anyone looking for a good car sales agent, to search out Pavlo. A special thank you to Robert Peace, Hyundai's Master Certified Consultant and Service Adviser, who was also on hand to answer special "service and mechanical" questions I had in regards to this vehicle and the CARFAX report. Being preapproved for my auto loan made this purchase go very smooth. The finance department representative was very prompt in drawing up all the documents and very thorough in reviewing them as we closed this transaction. If I recalled his name I would add it to this review, Pavlo, maybe you could include this for me as a comment on my review. Overall, everyone I spoke with at Hyundai was very nice and helpful. Best Regards to everyone at your dealership. I hope you all have a very prosperous year. TeriW More

First off I want to say these guys are amazing and make you feel very comfortable while deciding on making a purchase. George was very helpful and answered all my questions regarding my purchase and was ve you feel very comfortable while deciding on making a purchase. George was very helpful and answered all my questions regarding my purchase and was very friendly! Patrick and Brian were the wizards behind the scene crunching numbers and getting the best possible deal for me. These guys are great and very helpful and friendly, I highly recommend you check this place out and make sure these guys are the ones helping you. Over all experience was AWESOME!! More

When I walked in George immediately approached me with a smile and right away asked if he could help, he was very welcoming and friendly. I had previously spoken with Tommy about the car I wanted to purchas smile and right away asked if he could help, he was very welcoming and friendly. I had previously spoken with Tommy about the car I wanted to purchase and Mr. Espinoza wasted no time getting Tommy so we could talk more. I took a test drive and George was able to answer all of my questions concerning the vehicle. We we returned he made sure that we were all very comfortable while Tommy finished up with other guests, he offered us water and other refreshments which was much appreciated. Tommy was able to get us to a number that was right in our budget and once I had decided to purchase the vehicle, George got to work immediately processing the paperwork to ensure that we got it squared away very quickly. George was very attentive and informative, he let us know every part of the process and he was accurate at giving us a time frame on how long everything would take, which is very important to me (I hate waiting in the dark). Overall this was a great car buying experience and I couldn't have asked anything more from George. Keep up the great work I will definitely be sending my friends and family to you first. More

I recently purchased a new santa fe from Roseville Hyundai. My salesperson was Jake Lavy. He made the buying process stress free and was quick to determine my vehicle needs and show me the car that fi Hyundai. My salesperson was Jake Lavy. He made the buying process stress free and was quick to determine my vehicle needs and show me the car that fit what I was looking for. Roseville Hyundai offered me the best price and was a great experience. I've already reccomended this dealership to several friends and family members. More