Roseville Toyota

Lied to about Camper Shell to get sale Terrible experience. Just like I feared they swarm you and Howard one of the sales managers lied to me at least 3 times in order to get me to buy the Terrible experience. Just like I feared they swarm you and Howard one of the sales managers lied to me at least 3 times in order to get me to buy thentruck and then tried to tack on all kinds of extras I didn't want to the tune of like $8,000. I was moving in 2 weeks and could only buy the truck if the camper shell was ready and Howard told me they had a special account and could literally have it ready in a week. The next day he told me it would be 5 weeks. Cost me thousands to change all my plans and move from where I was living to a temporary location. He also told me he would give me $8,000 for my trade in then after making me wait forever offered only $4,000. I had to then haggle to get him to $6,000. Also they used very high pressure tactics. Then I took truck back for spray in bed liner and they oversprayed it all over the paint and tried to give it back to me like that and it's still not fixed. More

Always superior service! I am always able to get a convenient appointment for my schedule and I receive one and done service. Shane always follows up with me promptly and deli I am always able to get a convenient appointment for my schedule and I receive one and done service. Shane always follows up with me promptly and delivers my car at the time promised. The waiting room is comfortable and I love the coffee bar. More

Awesome Great experience I am really appreciative of all of the efforts made by the team to help me through this process. I will be back! Great experience I am really appreciative of all of the efforts made by the team to help me through this process. I will be back! More

Fast, Efficient, and Simple I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! More

Service its very cumbersome. As a handicapped person having to go here then go there to check in is difficult. Also there should be some way for the greeters to know which vehicl As a handicapped person having to go here then go there to check in is difficult. Also there should be some way for the greeters to know which vehicle arrived first and check them in first. The pick up process is cumbersome as well. Check in here then go there and wait for your car again is tough. I was using my cane that day. If I had been in a wheelchair or on a walker would have been particularly tough when you're by yourself. More

Completed evaluation of my car allowed me to make important repairs I never new I needed. He also found a repair cinnected to a vehicle collision that was repaired under my car insu allowed me to make important repairs I never new I needed. He also found a repair cinnected to a vehicle collision that was repaired under my car insurance, thstcsaved me $350 I didn’t have to spend out if my pocket. More

Another Great Experience!! I just want to say that Christopher Scarbraugh and Ian Johnson did a great job in getting me in and out within 1 hour!! Chris had the car ready to go I just want to say that Christopher Scarbraugh and Ian Johnson did a great job in getting me in and out within 1 hour!! Chris had the car ready to go when I arrived at the dealership. Chris makes the car buying experience so seamless. I have bought a lot of cars from Chris in the past and he continues to impress me every time. I will continue to work with Chris because his excellent communication and customer service. He is very organized and on top of everything. Thank you again!! Josh Gillespie. More

Awesome and Kudos to The Team Mr Sullivan should be proud of the entire team who helped me with my new Rav 4 You hire the right type of people who aren’t salesy and really profess Mr Sullivan should be proud of the entire team who helped me with my new Rav 4 You hire the right type of people who aren’t salesy and really professional but friendly and vibrant and caring They all seem to love working there and we negotiated an excellent deal More

Not the best My salesman was pushy, hardto understand and did not listen to me. I had to repeat myself several times. Finance manager Ian was amazing however. My salesman was pushy, hardto understand and did not listen to me. I had to repeat myself several times. Finance manager Ian was amazing however. More

Why would anyone go to this dealer?!?! Made an appointment for a routine service. After 2 hours of waiting with no call or update I finally inquired regarding my vehicle. Turns out it ha Made an appointment for a routine service. After 2 hours of waiting with no call or update I finally inquired regarding my vehicle. Turns out it had been done for 90+ minutes but was placed in the "do not wash" line. However, the system was waiting for it to be washed (as requested). 2 hours for a tire rotation, no wash, rude service person. How many stars would you give this place? More