Roseville Toyota

250,000 mike service The service representative who helped me (Alex filling in for Derek) was very helpful and professional. I was extremely satisfied with the service I The service representative who helped me (Alex filling in for Derek) was very helpful and professional. I was extremely satisfied with the service I received. More

Great experience! I had decided to buy my first new car but, after a number of horror stories from friends, I was nervous. I talked with Mike Jaquez on my first trip I had decided to buy my first new car but, after a number of horror stories from friends, I was nervous. I talked with Mike Jaquez on my first trip to the dealership and he was really helpful and patient. He took time to answer my questions (and find out the answers for the questions wasn't sure about which I liked). He wasn't pushy at all... Huge bonus. I kept in touch with him and he was always willing to help. After about a week, I went back and worked with him on buying the truck I wanted. Since then, he's followed up with me to see how everything is going. Definitely a pleasant surprise. The process much easier than I was expecting and I would definitely go back to Roseville Toyota and Mike if I needed anything. More

Lied to about Camper Shell to get sale Terrible experience. Just like I feared they swarm you and Howard one of the sales managers lied to me at least 3 times in order to get me to buy the Terrible experience. Just like I feared they swarm you and Howard one of the sales managers lied to me at least 3 times in order to get me to buy thentruck and then tried to tack on all kinds of extras I didn't want to the tune of like $8,000. I was moving in 2 weeks and could only buy the truck if the camper shell was ready and Howard told me they had a special account and could literally have it ready in a week. The next day he told me it would be 5 weeks. Cost me thousands to change all my plans and move from where I was living to a temporary location. He also told me he would give me $8,000 for my trade in then after making me wait forever offered only $4,000. I had to then haggle to get him to $6,000. Also they used very high pressure tactics. Then I took truck back for spray in bed liner and they oversprayed it all over the paint and tried to give it back to me like that and it's still not fixed. More

Great job done! Very good experience with this place ..very friendly staff! Sam was on top of everything.. The only negative is wished We didn't have to wait a few Very good experience with this place ..very friendly staff! Sam was on top of everything.. The only negative is wished We didn't have to wait a few hours but. Overall 5stars🎆🎇 I'm very. Happy with my New Car. The finance person was great as well! I can't. Remember his name. More

Second lease I went to end a 3 year lease I had for about a year and a half, to start to start a new one. No penalty for ending the lease early, and staff were ve I went to end a 3 year lease I had for about a year and a half, to start to start a new one. No penalty for ending the lease early, and staff were very helpful and efficient with getting me in a new vehicle and out the door. More

Always superior service! I am always able to get a convenient appointment for my schedule and I receive one and done service. Shane always follows up with me promptly and deli I am always able to get a convenient appointment for my schedule and I receive one and done service. Shane always follows up with me promptly and delivers my car at the time promised. The waiting room is comfortable and I love the coffee bar. More

Awesome Great experience I am really appreciative of all of the efforts made by the team to help me through this process. I will be back! Great experience I am really appreciative of all of the efforts made by the team to help me through this process. I will be back! More

Fast, Efficient, and Simple I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! More

Service its very cumbersome. As a handicapped person having to go here then go there to check in is difficult. Also there should be some way for the greeters to know which vehicl As a handicapped person having to go here then go there to check in is difficult. Also there should be some way for the greeters to know which vehicle arrived first and check them in first. The pick up process is cumbersome as well. Check in here then go there and wait for your car again is tough. I was using my cane that day. If I had been in a wheelchair or on a walker would have been particularly tough when you're by yourself. More

Completed evaluation of my car allowed me to make important repairs I never new I needed. He also found a repair cinnected to a vehicle collision that was repaired under my car insu allowed me to make important repairs I never new I needed. He also found a repair cinnected to a vehicle collision that was repaired under my car insurance, thstcsaved me $350 I didn’t have to spend out if my pocket. More