Roseville Toyota

Thanks for ruining my Saturday. I went in to have my 15k service and was told that I had a ball joint boot that was leaking. I was told I would get a call once the part was in to sch I went in to have my 15k service and was told that I had a ball joint boot that was leaking. I was told I would get a call once the part was in to schedule my service. 2 weeks after no call I called in to see what was going on. I was told that the part could be here in a couple days and we scheduled the service. When I came in for my service. The part had not been ordered. Then I was told that there needed to be a lead tech inspection before warranty work could be completed... Why wasn't this done when this initial issue was reported I asked? I was told it should have, but it wasn't.... So then we were starting at step 1 all over again, and turns out there wasn't an issue in the first place!!!!! So there I sat a hour and a half into my Saturday for nothing. More

Good experience Was not impressed with the finance guy who seemed rushed. Other than that the service was great fro a memorial day weekend. Thank you. Nk. Was not impressed with the finance guy who seemed rushed. Other than that the service was great fro a memorial day weekend. Thank you. Nk. More

No complaints They have service down to a science. They know what they are doing. Five stars, no complaints Well done. It took a bit long but I will over look tha They have service down to a science. They know what they are doing. Five stars, no complaints Well done. It took a bit long but I will over look that considering I’d rather have it done properly then rushed and who knows ..... More

Excellent customer service as always. We have personally bought 4 cars over the last 8 yrs. from Roseville Toyota. Every single time has been a great experience. Everyone there are very f We have personally bought 4 cars over the last 8 yrs. from Roseville Toyota. Every single time has been a great experience. Everyone there are very friendly and helpful especially Daniel Green, our salesman. He was honest, courteous, patient, and professional throughout the sales. I will definitely come back for my next car. More

Awesome All the employees there are super friendly and helpful. They take their time and don’t rush you. They also make things happen as quick as possible. All the employees there are super friendly and helpful. They take their time and don’t rush you. They also make things happen as quick as possible. More

Repair of Mystery Problem My Prius would periodically fail to start. The problem was intermittent. On previous visits to dealer, it was implied that it was user error, and I d My Prius would periodically fail to start. The problem was intermittent. On previous visits to dealer, it was implied that it was user error, and I didn't know how to start the car. This time they listenedto me, investigated, identified, and fixed the problem. More

Perfect service kyle Kyle is an excellent advisor!...he is wonderful and gets the job done!..very good asset to the company and a join time work with Kyle is an excellent advisor!...he is wonderful and gets the job done!..very good asset to the company and a join time work with More

Excellent service on my Toyota Prius Problem was diagnosed and solved with satisfaction! Robert was very thorough in explaining everything to me and the car is back to working as it shoul Problem was diagnosed and solved with satisfaction! Robert was very thorough in explaining everything to me and the car is back to working as it should! More

Excellent service in a very high volume situation. Extended warranty service for a broken sunglass holder/passenger conversation mirror. Done in one day and we were not inconvenienced at all. I would Extended warranty service for a broken sunglass holder/passenger conversation mirror. Done in one day and we were not inconvenienced at all. I would highly recommend an extended warranty. Ours saved us $1,100!!! For what seemed to be a very nonessential part. Thanks for offering that warranty! More

New car purchase. Excellent service from everyone we came in contact with at the dealership. Everyone was helpful and friendly. Our salesman Hamid Rasheed was outstan Excellent service from everyone we came in contact with at the dealership. Everyone was helpful and friendly. Our salesman Hamid Rasheed was outstanding during the whole experience. More