Roseville Toyota

Roseville Toyota I always take my cars here, best service people, I am keep well informed, love that you get free coffee and food at cafe while wailing. Everyone the I always take my cars here, best service people, I am keep well informed, love that you get free coffee and food at cafe while wailing. Everyone there is super nice More

Good service experience . The maintenance service crew members are very friendly and nice even I have no appointment in advance. They checked the issues I concerned carefully . The maintenance service crew members are very friendly and nice even I have no appointment in advance. They checked the issues I concerned carefully. Highly recommend. More

Helpful staff I’m always impressed by the excellent customer service provided by the service representatives at Roseville Toyota. I like making appointments on line I’m always impressed by the excellent customer service provided by the service representatives at Roseville Toyota. I like making appointments on line. The website pretty easy to use. More

Listen to your customers. Service 5 star - Sales 3 star. Worked with Klaus. Sales manager 3 star. Worked with Howard Sweeney Both Klaus and Howard are high pressure Service 5 star - Sales 3 star. Worked with Klaus. Sales manager 3 star. Worked with Howard Sweeney Both Klaus and Howard are high pressure sales using manipulation tactics and do not listen to customer concerns vrs their sales objectives. Assan with Finance provided inaccurate information regarding LoJack costing me to discontinue LoJack service and a financial loss. The customer service rep (Jessica) was exceptional in attempting to resolve the matter. The finance person (Pete?) was exceptional at trying to resolve the matter. In the end LoJack would cost me $300 to install and transfer previous paid service from my 2017 plan. I decided not to pursue the LoJack install and cut my loss on my 2018 purchase. On a positive note John L Sullivan’s dealership is a 5 star and I would recommend others and return myself for a vehicle purchase and service. I would caution all to be aware of the sales tactics. In the end it Is their goal to sell vehicles and make money. In order to be completely satisfied I would appreciate the sales folks to listen to the customers to assure a long term repeat business and word of mouth recommendations. More

Great experience Jeremy was very nice and helped me to pick the right car for me. It was good experience. I’ll recommend Jeremy for my coworker and friend. Jeremy was very nice and helped me to pick the right car for me. It was good experience. I’ll recommend Jeremy for my coworker and friend. More

Maintenance I got an appointment very easily and close to the day I wanted, I even showed up late but the girl that greeted my was very kind and said to not worry I got an appointment very easily and close to the day I wanted, I even showed up late but the girl that greeted my was very kind and said to not worry. But when I went inside the man didn't ask if u wanted to get my car washed as well nor did he inform me that I get a free coffee or tea inside with my paperwork. If I hadn't been here before I would feel left out and disappointed. More

Tire rotation My service advisor courtney was so nice and helpful and she got my vehicle done really fast and I would definitely bring my vehicle to Roseville Toyot My service advisor courtney was so nice and helpful and she got my vehicle done really fast and I would definitely bring my vehicle to Roseville Toyota again! More

Great and fast!!! You guys are amazing. It was fast, and easy. Alex helped me and was very sweet and helpful. I love that you guys offer a ride home so I don’t have to You guys are amazing. It was fast, and easy. Alex helped me and was very sweet and helpful. I love that you guys offer a ride home so I don’t have to wait there as well. Thank you again! More

Great service, fair price I have been a customer at this location for many years. But mostly for oil change, etc. because their prices for other services are too costly and I w I have been a customer at this location for many years. But mostly for oil change, etc. because their prices for other services are too costly and I would seek out other mechanics. But this time they didn’t try to upsell me and I’m thinking I might give them another shot. But as long as I’ve owned Toyota’s they kind of speak for themselves as low maintenance. It’s their cost for the “mileage marker” tuneups that scare me away. More

Finding a Truck Tyson was very a great salesman, informative & personable! It was a fairly painless experience; the only thing that took a hit was my pocketbook! Lol Tyson was very a great salesman, informative & personable! It was a fairly painless experience; the only thing that took a hit was my pocketbook! Lol More