Roseville Toyota

Great Friendly and Courteous Service This was my second time with service adviser Natashali who has always been very friendly and courteous, she explained all services being performed on This was my second time with service adviser Natashali who has always been very friendly and courteous, she explained all services being performed on my vehicle for the 25k miler service, as well as the various services scheduled to be performed on future services. I was very satisfied with the short time Roseville Toyota service department required to performed the 25K mile service on my vehicle. Thank you to Natashali and everyone in the service department for their friendly and courteous service. More

Great customer service! Really appreciated the thoroughness and great customer service from Zab Gonzalez! I’ll continue to bring my vehicles to this dealership for the qualit Really appreciated the thoroughness and great customer service from Zab Gonzalez! I’ll continue to bring my vehicles to this dealership for the quality service I receive. More

I was amazed at the great service I received I enjoyed working with the employee's at the service department. This is the forth Toyota that I have owned and I have always enjoyed the people I hav I enjoyed working with the employee's at the service department. This is the forth Toyota that I have owned and I have always enjoyed the people I have worked with. Thank You! !!!!! More

Great Customer Service Really appreciated the thoroughness and great customer service from Jon Pepper. Jon was attentive and responsive, professional and courteous to my qu Really appreciated the thoroughness and great customer service from Jon Pepper. Jon was attentive and responsive, professional and courteous to my questions and concerns. Thank You Jon !!! More

car maintenance friendly workers but lax in doing what you asked them to do during maintenance. This has happened several times when going to them for service. I wi friendly workers but lax in doing what you asked them to do during maintenance. This has happened several times when going to them for service. I will give high marks for Jim Baker in parts he was very nice and willing to help me which was more that I could say for his other employees. He was the only one willing to help me put the rubber on my back wipers which was forgotten by the service maintenance department. Otherwise you would have gotten a 5 Jim is the main reason i even gave it a 3. Maintenance also forgot to fix a part on the right passenger side of my car which fell apart while i was driving home I was very upset its like the don't write things down when you talk to the over the phone and they ask if there is anything else we need looked at More

Low level of service I dread taking my 4Runner in for service. The staff is indifferent at the best and rude at the worst. They walk around on their phones and give the ab I dread taking my 4Runner in for service. The staff is indifferent at the best and rude at the worst. They walk around on their phones and give the absolute minimum to the customers. If I had known that this was the standard of service I would not have opted for Toyota Care. Also, the valet service is rediculous. I can see my truck sitting 50 feet away but I am forced to wait 10 minutes for some else to drive it to me. More

Professional, Friendly Service Great Customer Service, Courtney leaves an impression that customer satisfaction is a top priority. A minor issue occurred, so we returned for follow Great Customer Service, Courtney leaves an impression that customer satisfaction is a top priority. A minor issue occurred, so we returned for follow up service. it was handled immediately. appears to really enjoys interacting with customers, Technician was great, as well. Mitchell & Andrena More

Pre-owned purchase and repairs The Service Staff was attentive and responsive to my questions and concerns. The customer intake process was efficient and timely. Repair notificatio The Service Staff was attentive and responsive to my questions and concerns. The customer intake process was efficient and timely. Repair notifications were prompt and informative as to status and progress. Staff was professional and courteous. I recently purchased two vehicles from Roseville Toyota. Customer service is a key factor in considefing whether I would be a customer in the future. The customer service my wife and I have received has been positive. More

Great place ! The team at Roseville Toyota is always willing to help weather you have an appointment or not. They are always so kind and work around my schedule and The team at Roseville Toyota is always willing to help weather you have an appointment or not. They are always so kind and work around my schedule and my needs. I will never take my car anywhere else. More

Adam Kucharek is the best! Adam was on it from the start and got everything taken care of in a timely manner and within the time frame estimated. I was pleased. Adam was on it from the start and got everything taken care of in a timely manner and within the time frame estimated. I was pleased. More