Roseville Toyota

Whether purchasing a vehicle or having a vehicle serviced, My family and I have always had excellent service from Roseville Toyota. serviced, My family and I have always had excellent service from Roseville Toyota. More

Quick efficient service from the dealership. Knowable service representative and friendly staff. I will return. service representative and friendly staff. I will return. More

There was no pressure everyone was professional and helpful I would buy another vehicle from Robert thanks helpful I would buy another vehicle from Robert thanks More

Always the pleasure to do business with. Great personnel and service. Definitely will recommend to anyone. and service. Definitely will recommend to anyone. More

great service and support from Michael and the whole team! Thank you, very happy with my service! team! Thank you, very happy with my service! More

If I could give negative stars, I would. Roseville Toyota not only damaged my bumper but also left grease marks on my sun visor. My hubby hand washes the cars every weekend so he’d know if there was even the not only damaged my bumper but also left grease marks on my sun visor. My hubby hand washes the cars every weekend so he’d know if there was even the smallest ding or scratch. Whenever we drop our cars off for service, he not only watches while the shop is indicating any damage on the vehicle but also leaves things a certain way to know if the shop has disrespected our property. In this case, not a single mark was on the paper when we dropped it off. We come back to pick up my car and he notices the driver side bumper was below the headlight bracket bumper ledge along with damage to the lumar clear bra on the car. We brought it up to our service advisor Chris Martinez he grabbed our drop off paperwork stating he had to take it to his boss. We watched him and he walked the opposite way of the supervisor into a back area with the paperwork and comes back our with that newly damaged area marked. Telling us that they’d pull it up on the cameras and check the damage when we brought it in. We stayed and viewed the footage as well which revealed that there was NO damage at drop off. You know, we are all human and make mistakes, admitting mistakes and making them right is forgivable. However lying about it, trying to cover it up and falsifying documents is completely unethical. Due to this horrid experience, hubby will be taking pictures of the damage sheet when any of our vehicles dropped off. At the end of the day, Mike Ortiz the supervisor got everything fixed for us. Which is great however allowing unscrupulous people to work underneath him is very poor management. I will be looking for a new Toyota dealership to service my still pretty new car (only 30k miles on it) moving forward at least until Chris Martinez is no longer employed there. If this review helps at least one person not make the same mistake that I did, it’ll be worth it! More

Shane O’Neil has always been great taking care of my concerns. He goes above and beyond. concerns. He goes above and beyond. More

Received excellent service especially from service advisor Samuel Vega. Easy to book an appointment and car repairs were completed on time. advisor Samuel Vega. Easy to book an appointment and car repairs were completed on time. More

Expect to wait 5 hours to get through this process. Expensive and such a hassle. Expensive and such a hassle. More

Rep Molly was very professional and helpful. Dealership is very clean. Nice waiting rooms. Yes is very clean. Nice waiting rooms. Yes More