Roseville Toyota

My car was scheduled for a safety recall resolution. The entire experience was pleasant, the Service Department seems like an efficient operation, and everyone I dealt with was friendly and welcoming. The entire experience was pleasant, the Service Department seems like an efficient operation, and everyone I dealt with was friendly and welcoming. Paul was my service adviser, and he was quite accommodating and a really nice guy. It was a pleasure to meet him. I cannot really rate the quality of the work, not knowledgeable enough to know, but it appears to have been done as planned in a timely manner. I was offered a ride home or whatever I needed, but chose to enjoy spending some time in Roseville! Pretty great day overall. More

Dealership was big and full, finance guys besides patrick were unprofessional, Niko was great salesman were unprofessional, Niko was great salesman More

Great service, thank you. My car was ready when promised and things were explained well. My car was ready when promised and things were explained well. More

Ok, normally I would recommend to anyone to avoid at all cost any dealership at the Roseville auto mall. But, now look at me recommending Roseville Toyota! I had a wonderful experience buying my new Toyota cost any dealership at the Roseville auto mall. But, now look at me recommending Roseville Toyota! I had a wonderful experience buying my new Toyota 4 runner there! Treyvon my salesman was Awesome, super friendly, super helpful finding the right car for me and my family! Howard is another wonderful friendly person to do business with. Even the finance gentleman that helped us was great! Super service and very polite no matter what I sent his way during the process! If you’re looking for a Toyota or a nice used car, stop by or call and ask for Treyvon!! Even though the car buying process takes FOREVER, no matter where you go, at least having fun dealing with nice people smooths out the ride for me. Give them a try!! The 3 people that I worked with took most of that pain out of the process buying a car. Hopefully the management at that dealership realizes the great people they have as employees and makes sure they stay there. This is the first time in my life I have recommended a car dealership. More

Dealership staff were friendly and courteous. Samuel, service advisor, was friendly and quick to get my car in for service. Service was completed in a reasonable amount of time. Will definitel Samuel, service advisor, was friendly and quick to get my car in for service. Service was completed in a reasonable amount of time. Will definitely come back for next scheduled service. More

Lacking integrity, honesty, and any real customer care. Salesman outright lied and physically mislead with slight-of-hand about a significant option of safety importance which we stated was a feature that Salesman outright lied and physically mislead with slight-of-hand about a significant option of safety importance which we stated was a feature that was necessary for us to consider when purchasing. When discovered 30 minutes after purchase, they refused to take back car or allow replace/purchase. Upper management who came to address us was rude, condescending, and combative. Didn’t introduce himself, threatened us - if we didn’t take the car he would have it towed and impounded with major fees. Told us it was our fault the feature wasn’t on the car even after we shared how we asked and observed the Salesman demonstrating that it worked. After driving almost back to Woodland, I discovered they misreported the odometer miles by multiple hundred miles. I called to report the fraudulent DMV paperwork - several calls from Salesman & Sales Manager to offer me a tank of gas (that I needed to drive 35-40 miles to get) and a detail (which I don’t need on a new car), none of which remedy’s the issue at hand, I asked for upper management. Spoke with a Mr Sweeney who said he would speak to GM on Monday and call me back. Surprise!!! No one has called back and it’s Tuesday afternoon. I will NEVER recommend this business and will warn anyone who asks to go somewhere else. More

Good communication and best service and price. Good delivery. Thanks. See you in feature soon. Good delivery. Thanks. See you in feature soon. More

Overall, the people are nice, friendly and helpful. One thing that was of concern was that the map lights were never turned off after the inspection and became hot. Thankfully, I noticed them later in One thing that was of concern was that the map lights were never turned off after the inspection and became hot. Thankfully, I noticed them later in a day. More

Very nice people,but it took us all day to get to the price we both were happy about!!Showed us different cars and pricing . Brought cars to us so we didn’t have to walk all around in the heat!! All in A price we both were happy about!!Showed us different cars and pricing . Brought cars to us so we didn’t have to walk all around in the heat!! All in All they were very helpful brought different offer’s to us ,but we drove home in a 2017 Toyota More

Lousy service! I had my SUV serviced for oil changed and tire rotation. Tires were underinflated but invoice states tires at required psi, oil change reminder was n I had my SUV serviced for oil changed and tire rotation. Tires were underinflated but invoice states tires at required psi, oil change reminder was not reset, I wonder if they even serviced my car, trying to reach my service advisor and NO response! Not going back on this dealership! More