Roseville Toyota

Dealership staff were friendly and courteous. Samuel, service advisor, was friendly and quick to get my car in for service. Service was completed in a reasonable amount of time. Will definitel Samuel, service advisor, was friendly and quick to get my car in for service. Service was completed in a reasonable amount of time. Will definitely come back for next scheduled service. More

Lacking integrity, honesty, and any real customer care. Salesman outright lied and physically mislead with slight-of-hand about a significant option of safety importance which we stated was a feature that Salesman outright lied and physically mislead with slight-of-hand about a significant option of safety importance which we stated was a feature that was necessary for us to consider when purchasing. When discovered 30 minutes after purchase, they refused to take back car or allow replace/purchase. Upper management who came to address us was rude, condescending, and combative. Didn’t introduce himself, threatened us - if we didn’t take the car he would have it towed and impounded with major fees. Told us it was our fault the feature wasn’t on the car even after we shared how we asked and observed the Salesman demonstrating that it worked. After driving almost back to Woodland, I discovered they misreported the odometer miles by multiple hundred miles. I called to report the fraudulent DMV paperwork - several calls from Salesman & Sales Manager to offer me a tank of gas (that I needed to drive 35-40 miles to get) and a detail (which I don’t need on a new car), none of which remedy’s the issue at hand, I asked for upper management. Spoke with a Mr Sweeney who said he would speak to GM on Monday and call me back. Surprise!!! No one has called back and it’s Tuesday afternoon. I will NEVER recommend this business and will warn anyone who asks to go somewhere else. More

Good communication and best service and price. Good delivery. Thanks. See you in feature soon. Good delivery. Thanks. See you in feature soon. More

Overall, the people are nice, friendly and helpful. One thing that was of concern was that the map lights were never turned off after the inspection and became hot. Thankfully, I noticed them later in One thing that was of concern was that the map lights were never turned off after the inspection and became hot. Thankfully, I noticed them later in a day. More

Very nice people,but it took us all day to get to the price we both were happy about!!Showed us different cars and pricing . Brought cars to us so we didn’t have to walk all around in the heat!! All in A price we both were happy about!!Showed us different cars and pricing . Brought cars to us so we didn’t have to walk all around in the heat!! All in All they were very helpful brought different offer’s to us ,but we drove home in a 2017 Toyota More

Lousy service! I had my SUV serviced for oil changed and tire rotation. Tires were underinflated but invoice states tires at required psi, oil change reminder was n I had my SUV serviced for oil changed and tire rotation. Tires were underinflated but invoice states tires at required psi, oil change reminder was not reset, I wonder if they even serviced my car, trying to reach my service advisor and NO response! Not going back on this dealership! More

No one offered to show me how to work the items in my new car car More

Fast service. Spacious waiting space. Friendly staff. Logan was very helpful and was able to have the service done in the allotted time. Spacious waiting space. Friendly staff. Logan was very helpful and was able to have the service done in the allotted time. More

I have always had a wonderful experience with the service at Roseville Toyota. I have purchased my vehicles and had them serviced there always. at Roseville Toyota. I have purchased my vehicles and had them serviced there always. More

Roseville Toyota's service SUCKS! I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the day.....took them 2 1/2 hours to change my oil. Will NEVER got to Roseville Toyota again! (they only schedule cash customers earlier in the day) More