Roseville Toyota - Service Center

Why would anyone go to this dealer?!?! Made an appointment for a routine service. After 2 hours of waiting with no call or update I finally inquired regarding my vehicle. Turns out it ha Made an appointment for a routine service. After 2 hours of waiting with no call or update I finally inquired regarding my vehicle. Turns out it had been done for 90+ minutes but was placed in the "do not wash" line. However, the system was waiting for it to be washed (as requested). 2 hours for a tire rotation, no wash, rude service person. How many stars would you give this place? More

Usually great but not this time Both my Priuses have had all their maintenance done at at Roseville Toyota with overall great results in a five year period...HOWEVER...this last serv Both my Priuses have had all their maintenance done at at Roseville Toyota with overall great results in a five year period...HOWEVER...this last service appt the phone service to make appt was surly, the car’s maintenance light was not reset after the service, and the young man who brought the car to me after the service could not even be bothered to smile or say thank you (usually they do!)...three phone calls later, light is still on...service advisors did not return any messages (as I was told they would) to try to resolve the issue, and the phone operator’s recommendation was “just take it to any Toyota dealership- it doesn’t have to come here” (whaaaaat???) AND, this was not a visit covered by warranty...it was routine service paid for entirely out of pocket by me...did not make me feel less kevs valued customer! More

Good service The service was quick and did an overall check of the car. While waiting they ha've free coffee and popcorn. They also have a few waiting areas and sm The service was quick and did an overall check of the car. While waiting they ha've free coffee and popcorn. They also have a few waiting areas and small cafe More

Excellent Great costumer service San is always great. Ray (shuttle driver) he is so nice. My ride from at to work was pleasant. For sure I will come back here f Great costumer service San is always great. Ray (shuttle driver) he is so nice. My ride from at to work was pleasant. For sure I will come back here for service again. More

Fast friendly service with a fair price. I called both Maita and Roseville about the 120,000 mile service on my Toyota Sequoia. Roseville’s service was more comprehensive and a lot less than I called both Maita and Roseville about the 120,000 mile service on my Toyota Sequoia. Roseville’s service was more comprehensive and a lot less than Maita’s pricing. Service Manager Chris Martinez was friendly, efficient and straightforward. More

Took care of business! Paul koontz and the mechanic that worked on my car were thorough and efficient! By far the best experience I’ve had with this dealership! Paul koontz and the mechanic that worked on my car were thorough and efficient! By far the best experience I’ve had with this dealership! More

Tire Repair I have needed to come to Roseville Toyota three times over the past 2 months for tire repair. Every time I have received the best service from Courtne I have needed to come to Roseville Toyota three times over the past 2 months for tire repair. Every time I have received the best service from Courtney. Her customer service and attentiveness is what makes us want to come back to Roseville Toyota. More

It was nice to have everything done for you. When the Warranty people didn't wanna cover the repairs on my truck And left me on the hook for the cost of inspection and Rental car Roseville Toy When the Warranty people didn't wanna cover the repairs on my truck And left me on the hook for the cost of inspection and Rental car Roseville Toyota help me out with the cost. Kyle my service advisor was great he went to bat for me when the warranty people sent an inspector to look at my vehicle and deny my claim. When Kyle told me it was bull that they weren't gonna cover my claim and that this was something that should be covered, I Told him I was going back to the dealership where I bought my truck to raise h*** He gave me all the information I needed and his personal telephone number And said he'd help me out with whatever he could. I ultimately got my claim accepted and Roseville Toyota repaired my truck. Kyle in the service department at roseville toyota is the man. More

The service was quick and the staff was friendly. The staff are welcoming and helpful. I receive reminders regarding my car care. Everyone is willing to make the experience convenient and pleasant for The staff are welcoming and helpful. I receive reminders regarding my car care. Everyone is willing to make the experience convenient and pleasant for me. More

Great customer service. Everyone from the minute you drive u What a great car service experience. Everyone was very professional and they get you in and out of there in a timely manor. They make you feel like yo What a great car service experience. Everyone was very professional and they get you in and out of there in a timely manor. They make you feel like your time matters and it does! More