Roswell INFINITI of North Atlanta

excellent service Elizabeth Marshall provided great service the entire experience. She was also very responsive to calls and email. all in all excellent and prompt serv Elizabeth Marshall provided great service the entire experience. She was also very responsive to calls and email. all in all excellent and prompt service and a great car as well! More

Great experience Stephanie was easy to work with, very accomodating and made the process proceed smoothly and quickly. Would definitely recommend Stephanie and Roswell Stephanie was easy to work with, very accomodating and made the process proceed smoothly and quickly. Would definitely recommend Stephanie and Roswell Infiniti to my friends and family. More

Stellar! We showed up at the dealership near closing time, but didn't feel rushed to make a decision or that she (Stephany Duncan) was in a hurry to leave wo We showed up at the dealership near closing time, but didn't feel rushed to make a decision or that she (Stephany Duncan) was in a hurry to leave work. Every question was answered to our satisfaction, and was able to drive out with a new vehicle the same day. Especially appreciated the overall professional, easy process. Would do it again, and recommend this dealership, and Stephany, to anyone! More

Never thought I'd "like" a car salesman... until Rick. Seriously. This was hands-down the best experience. This dealership is classy, professional, and not pushy. Rick was the epitome of a class act. He Seriously. This was hands-down the best experience. This dealership is classy, professional, and not pushy. Rick was the epitome of a class act. He kept in touch with us, but wasn't annoying. He was thorough, honest, and amazing. I kind of want to buy a car weekly at this dealership but as long as I get to deal with Rick, because he is the best!! More

Exceptional Vehicle Purchase Experience The purchase process at Roswell Infiniti is partnership between you and tbeir Team. We were offered several options, and they had exactly what we were The purchase process at Roswell Infiniti is partnership between you and tbeir Team. We were offered several options, and they had exactly what we were seeking. There was absolutely no pressure, just helpfulness. From walking in the door, to Sales, Finance, the transaction was seamless . More

Top notch experience at Roswell Infiniti We first visited this dealership about a year ago when looking at cars. We met Rick O'Leary, who showed us some vehicles and shared his knowledge of t We first visited this dealership about a year ago when looking at cars. We met Rick O'Leary, who showed us some vehicles and shared his knowledge of the product. We weren't quite ready to buy, and Rick was great about it, not pressuring us at all. Fast forward one year, and we were again looking for a vehicle. We immediately thought of this dealership. We went right over and asked for Rick. This time, we were able to find the perfect car, and Rick was just great to work with! I wish all salesmen were like him. If you go to Roswell Infiniti, make sure you ask for Rick! More

Excellent customer service and follow up. Rushdi is awesome. He has kept in contact with me throughout this first year of my new QX30, always offering great advice on various aspects of my new Rushdi is awesome. He has kept in contact with me throughout this first year of my new QX30, always offering great advice on various aspects of my new car. More

What a turn of events!! I was thoroughly impressed with how Stephany Duncan handled an unpleasant experience. On the day of my first appointment, I arrived approximately an h I was thoroughly impressed with how Stephany Duncan handled an unpleasant experience. On the day of my first appointment, I arrived approximately an hour after my appointment time. Because of that, Stephany was with another client and explained she would have someone else assist me. The Advisor who assisted me was Rick O'Leary. Rick was not a rude person, was knowledgeable, but appeared he was not going to do anything more than give the impression of "I was asked to assist you, so I am here". I was there to purchase a 2017 QX60 cash. Once we begin to view the vehicle, I was shown the windshield was cracked, but would be replaced. I said no problem though some shoppers would have been turned off by that and directed their attention elsewhere. As we continued the walk-around, though I asked Rick a few questions in which his answers were not favorable for me, I understood them and accepted them. However, on the passenger side door, there were two very small chips of paint missing and I asked could they be taken care of before purchasing. Rick did not even ponder the request and said; "No, that repair is not in the cost of the vehicle". Because he had such an "as a matter of fact" attitude the entire time, when he said he would not accommodate my touch up paint request, I was done with Infiniti of Roswell. I thanked Rick for his time and left because I felt that was totally unreasonable when purchasing a vehicle and especially one at an upper end dealership. After I left, maybe about an hour or so later, I received a call from Stephany saying she wanted to hear how things went. I explained to her I was not impressed at all and would be reengaging my search for the vehicle elsewhere. Stephany apologized and asked me to explain what was needed for me reconsider. Once she heard my concerns, she told me she would do what she could to take care of me and keep my business. Even though she said that, I was still leaning more toward other options than returning. The next day Stephany call me and told me my concerns were addressed and the vehicle would be ready in about 1 1/2 hours. After having a night to reflect, I realized I was dealing with a true professional who didn't forget about me and conducted a follow up call to check on me and that meant a lot. It was because of her diligence and pursuit in making sure I was satisfied, that I reconsidered and eventually did purchase the vehicle of my choice. Bottom line....Stephany told me she wanted me to return and allow her to provide me 5 star service and I received just that. More

Great salesmanship and customer service Josh worked quickly and got me the best deal possible. He was very attentive to the questions asked and got me everything i need to get out the door Josh worked quickly and got me the best deal possible. He was very attentive to the questions asked and got me everything i need to get out the door with the vehicle I wanted in 2 hours. This group is professional and very customer friendly... you're in good hands. More

great customer service No pressure. Rick was very knowledgeable and accommodating. I could not find a car that met all my needs and wishes, until I stepped into Infinity. No pressure. Rick was very knowledgeable and accommodating. I could not find a car that met all my needs and wishes, until I stepped into Infinity. More