Roswell INFINITI of North Atlanta

We had a wonderful experience at this dealership. Easy to work with, no haggling for price. We drove the car and just loved it. Bob our salesman was patient and informative. Car is beautiful and if you to work with, no haggling for price. We drove the car and just loved it. Bob our salesman was patient and informative. Car is beautiful and if you are looking for an exciting vehicle go test drive the G37. We will be back again. Thanks Bob. More

Bought a used Infiniti there. Don Arnot? was professional and low key, and did not play any games like 9 out of 10 car salesmen try. They seem to know Infiniti buyers are more logical and expe professional and low key, and did not play any games like 9 out of 10 car salesmen try. They seem to know Infiniti buyers are more logical and experienced, I guess. Don is different, a little bit cool in tone, which almost put me off at first, but I'd rather deal with him than most others I've ever run accross. They tried to be fairly hard line on the price but we knew what it was worth and were patient as well and got a fair price (which is still top dollar but the cars are cleaner as well and you don't have to worry about what is being hidden). Our one service there for a routine oil service was uneventful. They assign a service writer who you stay with for the duration of your ownership, which I like. Plenty of upscale coffee, tv, etc, but the seating area is smallish and crowded. Also, I find the reception area too small, as when you wait for a salesman to come up front you have to shuffle out of everyone's way at the door. Shopped recently there looking at a used bmw on their lot and the guy subbing for Don that evening was very helpful and gave zero pressure to buy. He understood why we didn't (car too small) and offered another drive anytime w/o the typical "butt hurt" attitude you get from many places when you don't look like you're going to buy anything. I also like that they usually just toss you the keys and let you drive w/o getting a hard sell. I can see why they have a great rep, and if Infiniti made a bigger vehicle I liked I would definitely try to buy one. But alas, we're tired of the same somewhat coarse V6 they put in everything and can't afford a V8. BTW: Dealer rater users BEWARE of shills here. Look for lots of 'reviews' done on the same week, reviews done which are 100% positive, reviews which specify the salesman in particular way too much (bob was great, bob did this, bob, bob, bob)and reviews which are too vague. (sometimes salesmen shilling for themselves can be too lazy to add details!) More

I came to Infiniti because of an ad I saw in the paper. I left with a G25 3 hours later! I have purchased cars, and have leased luxury cars before. This by far was the BEST experience I have ever encountered left with a G25 3 hours later! I have purchased cars, and have leased luxury cars before. This by far was the BEST experience I have ever encountered! Alex Squire was extremely knowledgeable and friendly. His customer service was superb. I will highly recommend Roswell Infiniti to everyone I know. More

Roswell Infiniti is a first-class operation. Everyone I come in contact with there is a professional. They're courteous, forthright, and knowledgeable. The salesman I worked with, Bob Wienstrorer is excell come in contact with there is a professional. They're courteous, forthright, and knowledgeable. The salesman I worked with, Bob Wienstrorer is excellent. He really knows the product and gives a thorough tutorial on operation. He is polite and straightforward in all his dealings--never brusque or pushy. And he gave me a good deal on a great car. This is the second time I've worked with Bob. In my opinion, there's no one better. More

This is the second car we have purchased from this dealership. We returned here because of the great treatment when we bought another car from three years ago. We also dealt with the same salesperson, dealership. We returned here because of the great treatment when we bought another car from three years ago. We also dealt with the same salesperson, Don Arnow. He is so well informed about ther cars that he sells. It was a comfortable environment and we were not the least bit pressured. We love Don and Roswell Inifinit! More

It was our first trip to an Infiniti Dealership and it couldn't have been a more pleasureable experience. Bob Wienstroer was as professional, courteous and warm as any auto sales representative we have h couldn't have been a more pleasureable experience. Bob Wienstroer was as professional, courteous and warm as any auto sales representative we have had dealings with. The quality of the G37 was much in evidence and sold itself, but Bob's personal professionalism and warmth very much sealed the deal. My wife and I are looking forward to a very long and happy relationship with the folks at Roswell Infiniti. More

I've had service done at Roswell Infinti and have always left very pleased with the dealership. Although I live over 400 miles away, I made it a point to buy my next Infiniti from Roswell Infiniti because t left very pleased with the dealership. Although I live over 400 miles away, I made it a point to buy my next Infiniti from Roswell Infiniti because they earned my loyalty. John Christmas was extremely helpful throughout the process. Good service, great sales team, an outstanding dealership. I'll be back. More

We visited Roswell Infiniti for the first time on Saturday 10/30 and left the dealership several hours later very happy and with a new car. There was no pressure at the dealership, but there there's Saturday 10/30 and left the dealership several hours later very happy and with a new car. There was no pressure at the dealership, but there there's none needed with the quality vehicles they sell at very competitive prices. Everyone there works as a team, and they all pitched in to keep the process moving, so we never needed to wait. Derrick Baker did a great job, and truly cared that the car was delivered to us in perfect condition, also spending time with us before we left to make sure we understood details of many of the features and helping set up some of the settings for us. There were no pricing surprises during the process - everything we were told up front matched what was shown in the paperwork. The financing process was also painless, and although we were presented with various "add-on's", there was no pressure whatsoever. We visited another Atlanta area Infiniti dealership the week before and feel we wasted our time there and should have started at Roswell Infiniti. Although we live close to another dealer in Cobb County, it was more than worth the drive to deal with the Roswell dealership. More

I just wanted to take some time to say thank you for your time and understanding our situation in making my first purchase a very pleasant success. Over the last month or so since I’ve been researching and t time and understanding our situation in making my first purchase a very pleasant success. Over the last month or so since I’ve been researching and trying to figure out what I wanted, all 3 of the other Infiniti salesmen I’ve been talking to were more focused on forcing and selling me with their tricks and tactics to buy the car making it feel like the purchase is all about the success and achievement of selling the car. I was extremely pleased and comfortable working with you because you understood what my needs and wants were and you weren’t aggressive which I liked. You made this experience all about me the customer and you understood that I was the one buying the car and not you forcing me with tricks and tactics, rather you were there to assist in meeting my desired needs, expectations, and negotiations. More

We have purchased BMW and Lexus models in the past, but rate our experience in our two Infiniti purchases (a G37 in August 2008 and a EX in September 2010) from Roswell Infiniti as superior in both cases. rate our experience in our two Infiniti purchases (a G37 in August 2008 and a EX in September 2010) from Roswell Infiniti as superior in both cases. Our salesman for both purchases, Don Arnow, was very helpful in providing just the right level of information, straightforward in his negotiations and pricing of the models, and pleasant to work with through the purchase. The staff at Roswell Infiniti in preparing and executing the sales documentation were very efficient, easy to work with through out the process and respective of the client's time. I would definitely purchase additional vehicles from this salesman, dealer and manufacturer. More