Roswell INFINITI of North Atlanta

Very profesional and is very interested in you as a person not just a sale. I have leased at least 6 vehicles from this dealership and have dealt with Jeff Hoffman on each occasion. His service has b person not just a sale. I have leased at least 6 vehicles from this dealership and have dealt with Jeff Hoffman on each occasion. His service has been consistent and friendly. The other areas of the dealership (service, sales, turn-in) all seen to exhibit the same level of service and professionalism. I have and will continure to recommend the dealership and Jeff Hoffman to family, associates, and friends. More

I have acquired cars from 3 out of the 5 Infiniti dealerships in the Atlanta area. I have to say that my experience at Roswell Infiniti was by far the smoothest and most pleasant yet. My salesman w dealerships in the Atlanta area. I have to say that my experience at Roswell Infiniti was by far the smoothest and most pleasant yet. My salesman was very professional, not pushy or overzealous in the least, and maintained a very relaxed, low-pressure experience from start to finish. The financing and paperwork process was also by far the quickest and most painless I've ever endured. Roswell Infiniti gives new meaning to "sign and drive". And to top it all off, the price they gave me on the vehicle was the lowest out of 4 Atlanta dealers. The great deal I got, plus the lack of pressure and 'hidden costs' or surprises made this experience an A++. Many thanks to John and John. I will return. More

Salesman Alan Corbett was the best. He made it a Salesman Alan Corbett was the best. He made it a pleasure to buy a new car. I could not ask for a more friendly, helpful and concerned salesman. I Salesman Alan Corbett was the best. He made it a pleasure to buy a new car. I could not ask for a more friendly, helpful and concerned salesman. I feel like I got an outstanding deal for my new M35 and would recommend Roswell Infiniti to anyone looking for a new car More

Very good overall experience. Bob was knowledgeable about the car even though it wasn't an infinity (it was an Acura). He was very friendly both on the phone and in person. He was exceptionally professional the car even though it wasn't an infinity (it was an Acura). He was very friendly both on the phone and in person. He was exceptionally professional and NOT HIGH PRESSURE. The only improvement I can recommend is to be able to accept either wire transfers or debit cards on the weekend. I bought this car on a Saturday and didn't have my checkbook. I rarely use it. In any case, it took about 45 minutes to finally approve a debit card for my down payment. It really should be easier to accept a down payment electronically. More

I'm not a person that enjoys car shopping generally, but my experience with Derrick Baker might have cured that. I don't think I will buy another vehicle from anyone else unless I check with him first. Fa my experience with Derrick Baker might have cured that. I don't think I will buy another vehicle from anyone else unless I check with him first. Fact is, he can get me almost any type of car I'm interested in regardless of make or model; and he can be extremely competitive on price. It's been my experience that some car salesmen try to sell you what they want you to buy, but Derrick listens to what the customer says and then tries to assist him with the purchase. If you're in the market, go by Roswell Infiniti and ask for Derrick Baker. More

I am currently researching several purchasing options for a 2007 M35 and have heard positive things about this dealership from friends. I was assisted by the most knowledgeable salesman I have ever met at a a 2007 M35 and have heard positive things about this dealership from friends. I was assisted by the most knowledgeable salesman I have ever met at any dealership; Mr. Derrick Baker. Derrick was more than helpful and spoke to me like a real human being which made my experience both pleasant and informative. Although I am still doing my research, I can assure you when the time comes to make my decision Mr. Baker will definitely be the salesperson that I visit. I had such a great experience that I have spread the word to all of my clients and friends who are also in the market to buy. Thanks Roswell Infinity for employing excellent salesmen like Derrick! More

My salesman was very helpful and friendly. He could not have been more helpful or courteous. If I had any concerns they related to the Sales Manager. The Sales Manager was very contradictory in accessing have been more helpful or courteous. If I had any concerns they related to the Sales Manager. The Sales Manager was very contradictory in accessing our trade-in. For instance, we were told that the car was in excellent shape with very low miles, yet he did not offer us the top of the range that they said they could offer. We were also told some incorrect quotes about comparing 2 different cars that were supposedly identical... When I pointed out 3 or 4 factual differences, the Sales Manager shrugged them off as if the details were unimportant to him. Which is very disconcerting to someone trying to make sure they have all of the facts to make their best purchasing decision. More

We had a very good experience overall. Our salesman (Alan) was very professional, courteous and informative. One of the best purchase transactions I experienced. We've received consistently good serv (Alan) was very professional, courteous and informative. One of the best purchase transactions I experienced. We've received consistently good service from this dealership over the past three years, which resulted in us choosing this dealer for our new car purchase. More

What a great experience at this dealer! I researched the vehicle I wanted on the internet. Alan was very upfront and direct with us about the pricing and vehicles that were available. We literally came in a vehicle I wanted on the internet. Alan was very upfront and direct with us about the pricing and vehicles that were available. We literally came in and everything was taken care of, all of the negotiations had been done via e-mail so there was no need to haggle about pricing or fees. He spent 45 minutes going over the vehicle and it's features and made sure we knew what we were buying. We were greeted by a friendly staffed who offered us a beverage and snacks. If the buying experience is any indication of what owning and servicing this vehicle at this dealership will be like, then I am looking forward to doing business in the future. R. Goodroe More

Bob was great from start to finish. He wasn't your typical "pressure" sales person. I visited a competing dealership (Infiniti Gwinnett) and it was the complete opposite..and not in a good way! The typical "pressure" sales person. I visited a competing dealership (Infiniti Gwinnett) and it was the complete opposite..and not in a good way! The part that made me the happiest was Bob found the vehicle (exterior/interior) color combination that I really wanted and had it delievered from North Carolina. He wasn't just focused on moving the cars in his lot, he wanted me to be happy. I appreciate him providing this level of customer service which unfortunatley has become rare these days...thanks Bob! Jamie Miller (I think that was his name) in the service area was equally friendly and helpful. I've never had this type of experience when buying a car and I hope the car lives up to it's reputation. If so, I will be back! More