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Round Rock Nissan
Round Rock, TX
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Scott is great Scott answerd and pointed out things Very helpful I love the car even though it was not what I thought I wanted Scott went over and above for Scott answerd and pointed out things Very helpful I love the car even though it was not what I thought I wanted Scott went over and above for us Janice B More
Dealer damaged and refuses to replace than offered a bribe!! Purchased a new 2017 Frontier, found out at delivery(10 days later) that it had shards of broken glass all over the back seat. While doing a walk aro Purchased a new 2017 Frontier, found out at delivery(10 days later) that it had shards of broken glass all over the back seat. While doing a walk around inspection I rubbed my hands over the rear bench seat and sliced my finger open on glass shards. The sales manager did nothing but hand me a band-aid after I got cut by the glass. Apparently, their 5-star preparation process does not involve actually looking at the vehicle. After 3 separate visits to resolve the problem and a call to Nissan Consumer Affairs they kept the vehicle in service, for over 30 days, and gave it back with more damage. Brandon Ming - GM says they won't replace it but will offer(bribe) a free service package for the inconvenience but won't replace or refund the vehicle and refuses to give an explanation as to why "We don't have to" was the exact response. Noone will return your calls unless you get consumer affairs involved than they will stall and claim that they have to call someone else to get your answer just to get you off of the phone. If you're looking to purchase new, go elsewhere. This business does not follow their own policy's and will lie and stall repeatedly if you have a problem. JC More
Excellent service and responded quickly to my inquiry.Fas. Scott Mullican responded quickly to my inquiries about a vehicle. The same day he gave me a quote on the vehicle and proceeded to get me taken care of Scott Mullican responded quickly to my inquiries about a vehicle. The same day he gave me a quote on the vehicle and proceeded to get me taken care of. Very knowledgeable and proficient in his job. One of the Reasons I Shop at Round Rock Nissan. More
Fantastic Service I just purchased a new vehicle from Round Rock Nissan not only due to their great pricing, but also because of their awesome customer service. I reall I just purchased a new vehicle from Round Rock Nissan not only due to their great pricing, but also because of their awesome customer service. I really appreciate the patience of Mr Scott Mullican. He listened intently to my questions and desires, provided detailed answers and comparisons, but most importantly, his service was very personable. I enjoyed purchasing a vehicle from him. Thanks to everyone at Round Rock Nissan who made my experience there a fantastic one. More
Round Rock Nissan : I just recently purchased a new titan diesel pick up truck from Round Rock Nissan. This is the first non Ford truck I have ever owned. My sales per : I just recently purchased a new titan diesel pick up truck from Round Rock Nissan. This is the first non Ford truck I have ever owned. My sales person, Jj Parker was friendly, knowledgeable, proficient, and very professional. Jj and the rest of the staff made purchasing hey Nissan a very pleasant experience. Dan Condreay, the inventory manager, even personally removed my power wheelchair left from my old truck. Many thanks to Jj and the rest of the staff for making this a pleasant experience. More
Buying a car. I bought a car from there Nissan Juke. I love it. The service is fantastic. I recommend people to go there because they are super nice. The customer s I bought a car from there Nissan Juke. I love it. The service is fantastic. I recommend people to go there because they are super nice. The customer service is amazing. Thanks. More
Excellent Easy to work with! Sean is very knowledgeable and easy going and works with prices to you make sure you are within your budget. I will be returning fo Easy to work with! Sean is very knowledgeable and easy going and works with prices to you make sure you are within your budget. I will be returning for sure. More
New new car buying experience Scott Mullican gave me excellent service.He was very patient with my questions and made sure I was comfortable with the process from the first contact Scott Mullican gave me excellent service.He was very patient with my questions and made sure I was comfortable with the process from the first contact to the end. Scott is an asset to your company. More
Service on my Nissan Rogue Service agent is a good service agent providing excellent service. He took good care of us,prompt service. I will recommend Nissan service center to m Service agent is a good service agent providing excellent service. He took good care of us,prompt service. I will recommend Nissan service center to my friends. More
Service department and Jarrod Dozier Jarrod Dozier is a excellent service department representative, very courteous and knowable at what he does. I would recommend Nissan service departme Jarrod Dozier is a excellent service department representative, very courteous and knowable at what he does. I would recommend Nissan service department to my friends. More