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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
779 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 779 reviews

February 24, 2024

He is very friendly parson he is showing car and we test drive with him More

by Suryasaipan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandam
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Feb 27, 2024 -

Round Rock Nissan responded

It's wonderful to hear that the person showing you the car was very friendly and that you had the opportunity to test drive with them. Building a positive and comfortable experience during the test drive is important, and we're glad you had a good interaction. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

Justin Chavez was my sales person . He was knowledgeable and professional. Jim Choat was my finance guy he went above and beyond to make sure I was comfortable with my financing and pay More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Dudley, Jim Hangval, Jose Rivas, Jim Price
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Feb 26, 2024 -

Round Rock Nissan responded

Thank you for sharing your positive experience with Justin and Jim! It's wonderful to hear that Justin provided knowledgeable and professional service while Jim went above and beyond to ensure your comfort with financing and payments. We appreciate your kind words and are thrilled to have left you as a happy customer. Congratulations on your purchase, and we wish you many enjoyable miles with your new vehicle! Safe travels!

February 19, 2024

1. Immediate response by Noe in the Service department. 2. Noe provided helpful advice and focused on what I need. 3. I was kept informed of my vehicle status and was able to review the resul More

by Rbmendoza3640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe, Almazan
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Feb 22, 2024 -

Round Rock Nissan responded

We're delighted to hear about your positive experience with Noe in the Service department. It's great that you received immediate responses, and helpful advice, and were kept informed throughout the process. We're glad the work on your vehicle was completed correctly and in a timely manner, contributing to an overall great experience. Thank you for choosing our service, and we look forward to serving you again in the future!

February 19, 2024

Love this dealership. Its always easy to set service appointments and thier always available and friendly! More

by BROWER888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thornton
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Feb 24, 2024 -

Round Rock Nissan responded

We're thrilled to hear you love our dealership! Making service appointments easy and providing friendly availability are top priorities for us. Thank you for your positive feedback! Drive safely!

February 18, 2024

Helped me out and worked with me on my car and helped me save money More

by Seth.512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Feb 23, 2024 -

Round Rock Nissan responded

Thank you for the kind words Seth! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Work was done promptly, and excellent service from the advisor. I have no complaints whatsoever. More

by alexcastro052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
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Feb 23, 2024 -

Round Rock Nissan responded

Thank you for the kind words Alex! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Manager lied on phone and to my face! Worst experience. Called Director of Department and never received a call back. More

by No
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Wayne Ruark
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Feb 20, 2024 -

Round Rock Nissan responded

I apologize that you experienced this negative interaction and lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at lcruz@roundrocknissan.com. Luis Cruz, Service and Parts Director

February 16, 2024

I have always appreciated the most excellent customer service and well trained service advisors. They keep my car in great condition. More

by lauraktb75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Hill
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Feb 16, 2024 -

lauraktb75 responded

Stanley Hill's professionalism at handling recommendations for future services is greatly appreciated.

Feb 20, 2024 -

Round Rock Nissan responded

Thank you for your kind words for our staff, we appreciate it!

February 10, 2024

Love taking my vehicle here to get serviced. Always wonderful customer service anytime I go. More

by mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric P
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Feb 13, 2024 -

Round Rock Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 08, 2024

Very great people take care of there customers and always sending reminders on when your next service is, More

by twhardshell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Feb 10, 2024 -

Round Rock Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our team takes great care of you and that you appreciate the reminders for your next service. Customer satisfaction is our priority, and we're glad we could meet your expectations. We appreciate your business and look forward to serving you again.

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