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Roush Honda

Westerville, OH

4.9
6,090 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned. Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation. We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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100 West Schrock Rd

Westerville, OH

43081

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Showing 6,090 reviews

July 18, 2021

Great experience. Joel is very helpful. When ever we ask for test drive for any vehicle he doesn’t say no and explains everything with so much patience. Delivered the vehicle on time as promised. Overall gr More

by Venky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Roush Honda responded

Thank you for your five-star review! It's wonderful to hear that Joel took the time to show you multiple vehicles and explain all the features! If you have any questions about your new Honda, please don't hesitate to give Joel a call!

July 18, 2021

This was the best experience with any dealership during this process. I had to purchase and had been to 8 other dealerships. Hands down this one was all positive in every aspect. More

by Satisfied Buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brady, Seth Kaber
Jul 19, 2021 -

Roush Honda responded

The best experience!? Thank you, satisfied buyer! We truly couldn't ask for nicer feedback! If you have any questions about your new ride, please be sure to give our team a call! Happy driving!

July 18, 2021

Had a great experience Janly helped out in finding what I was looking for. If you are looking for a Honda reach out I am sure they can assist More

by eakenc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Roush Honda responded

Congratulations on your new Honda! We couldn't be happier to hear that Jan helped you find exactly what you were looking for! We wish you many happy miles in your new ride!

July 18, 2021

Rodney James was knowledgeable and friendly! He made the process quick and easy, and he made sure to figure out what I wanted so that I'd be happy with the cars he showed me. More

by Beck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney James
Jul 19, 2021 -

Roush Honda responded

Thank you, Beck! We are so happy to hear that you're happy with your experience! If you have any questions about your new ride, be sure to give Rodney a call!

July 18, 2021

Came to Roush Honda in search for a used car for our son. Rodney was knowledgeable, courteous and patient as he navigated my son through his first solo car purchase. Rodney talked directly to the buyer to More

by Jess J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney James
Jul 19, 2021 -

Roush Honda responded

Thank you for this thoughtful review, Jess! We are thrilled to hear that Rodney provided an amazing car-buying experience for both the buyer and his parents! We know how intimidating car-buying can be and we are thrilled that Rodney and Julie took the time to make sure your son understood the process. If he has any questions about his new ride, be sure to have him give us a call! Happy driving!

July 17, 2021

This dealership was great. I contacted Roush in need of a car and was able to take my dream car home the very next day. I was in and out in less than 3 hours and was treated with nothing but respect and kind More

by Meghollobaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cammeron Clokey, Ken Richardson
Jul 19, 2021 -

Roush Honda responded

Thank you for taking the time to share your experience, Meg! Hearing that our team was able to help you take your dream car home in an efficient manner, is the best thing we could hope for! We wish you many happy miles in your new Honda!

July 17, 2021

Cammeron and all the associates we met at Roush Honda were helpful, knowledgeable, and friendly. They made our buying and “trade in” experience smooth and comfortable. We would recommend this team to o More

by Johngabrielli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Senek, Rod Williams, Cammeron Clokey
Jul 19, 2021 -

Roush Honda responded

Thank you for this awesome review and recommendation, John! We truly couldn't ask for nicer feedback! Cammeron and our team will be thrilled to hear what an impact they made on you during your time in our showroom! We wish you many happy miles in your new ride!

July 16, 2021

My husband and I had an awesome experience purchasing a reliable vehicle for our daughter who is going to college this fall. Safety is our number one priority. Parker really helped us solidify a choice an More

by Kellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Roush Honda responded

Thank you, Kellie! We are thrilled to hear that Parker was able to help a reliable vehicle for your daughter! We wish her many happy miles and a great year at college!

July 16, 2021

Do not trust the sales consultant call. I wanted to buy a car, pay cash, and Caroline said the car was not out of 117 point inspection but she would call when it was available. Never received a call and car More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caroline Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Roush Honda responded

Joe, I'm sorry to hear that the vehicle you were interested in sold prior to you visiting. I understand our Sales Manager, Ray Moore, attempted to contact you. If you would like to address any additional concerns, please don't hesitate to contact him directly at ray.moore@roushhonda.com or 614-942-4364. Thank you.

Jul 19, 2021 -

Joe responded

No thank you. I credit the sales manager for calling. I hope that he can use this dissatisfied customer experience to teach his sales force to not overpromise and underdeliver. Caroline said she would call when vehicle was out of inspection and never did, not sure why she called in the first place. I appreciate the opportunity to share my dissatisfaction. Thank you.

July 16, 2021

Our experience was wonderful. Chris Ticknor is a no pressure salesman whose goal was to make us happy with our car buying experience. He succeeded. Klyn in finance was friendly and professional. We wou More

by afoster5485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ticknor
Jul 16, 2021 -

Roush Honda responded

Thank you for sharing your experience! It's awesome to hear that Chris and Kyln succeeded in taking such great care of you! We are happy to hear that you're happy! Enjoy your new Honda!

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