
Roush Honda
Westerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Wow. I can’t be more grateful for the experience I had at Roush Honda. It was my first time buying a car at the dealership on my own and they were the most helpful, upfront, honest and explained every detail Roush Honda. It was my first time buying a car at the dealership on my own and they were the most helpful, upfront, honest and explained every detail with me. Thank you Mesiah and Cameron for dealing with my break down in the dealership and thank you Spyros for helping find a safe adorable car that I love. You are all amazing. Keep it up. Go bucks 👍🏼 More
Don Meeks was great! I came to the dealership an hour before close after calling I live 50 minutes away. He had a customer but still took the time to introduce himself and within a few minutes I had a te before close after calling I live 50 minutes away. He had a customer but still took the time to introduce himself and within a few minutes I had a test drive agreement and he told me a loop I could drive with some highway time. I appreciate the low pressure sales technique and I made a cash offer and bought the car. Ray and Pat the managers were great and made me feel comfortable while finishing the paper work. More
Our new car shopping experience was great. Our salesperson, John, was knowledgeable, friendly and patient. After the sale he spent at least an hour showing us how the cars’s features worked, and o salesperson, John, was knowledgeable, friendly and patient. After the sale he spent at least an hour showing us how the cars’s features worked, and offered to have us stop in any time we have a question. More
The staff was very kind and welcoming! David helped us find a car that we liked and was within budget. We had a very good experience and would definitely return back to roush honda to buy another car! find a car that we liked and was within budget. We had a very good experience and would definitely return back to roush honda to buy another car! More
John was great from start to finish. He really came through and helped us get the right vehicle even though it was hard to find. Thanks for everything! through and helped us get the right vehicle even though it was hard to find. Thanks for everything! More
We dealt with Richard Miller and he was excellent. He was very informative and personable. As we were working with the finance department, Richard programmed the SiriusXM stations from our old car over to ou very informative and personable. As we were working with the finance department, Richard programmed the SiriusXM stations from our old car over to our new Honda. That sounds like a small thing however it was that personal touch approach that Richard brings to each contact that has won us over as loyal customers of Roush Honda. More
I just want to start off by saying, this experience was the best I ever had buying a new car! I called & spoke with Dustin Boucher earlier in the day & told him what I was looking for. When I arrived he ha the best I ever had buying a new car! I called & spoke with Dustin Boucher earlier in the day & told him what I was looking for. When I arrived he had a car pulled up & ready for me to take a test drive & when I was done we went over numbers & it didn’t take that long at all. I came in the next day to sign papers & pick up my new car, everyone was so nice & experienced. Thank you! More
WE JUST PURCHASED A HONDA ACCORD FROM LEE COHEN AT ROUSH HONDA. HAD A GREAT EXPERIENCE, GREAT SERVICE! THIS IS THE 4TH HONDA WE HAVE PURCHASED FROM ROUSH AND LOVED THEM ALL! HONDA. HAD A GREAT EXPERIENCE, GREAT SERVICE! THIS IS THE 4TH HONDA WE HAVE PURCHASED FROM ROUSH AND LOVED THEM ALL! More
Jan was wonderful to work with and ran circles around her co-workers that day. Incredibly hard working and personable. Jan was very communicative via email, text, etc. before hand and even though she was swa co-workers that day. Incredibly hard working and personable. Jan was very communicative via email, text, etc. before hand and even though she was swamped on a holiday with several customers she made you feel like the only one. Because it was a holiday, it took over 3 hours to purchase a new car which is a reflection on the dealership and not Jan (who apologized several times and kept checking in on me). I gave the feedback professionally to the manager on duty (Andy?) who's response was not what I would have expected. It was full of excuses of why the finance team was running behind (I paid in full for the vehicle btw) and why the detail shop was running behind, etc. As someone who manages a large team of CS reps and works with customers every day I would give him advice to not tell the customer why everything isn't working, but instead take the time to align and acknowledge that there is an issue and offer thanks for the feedback. People just want to be heard and want to know that you are trying to make it better. Jan did just that when she ran over to the detail shop and expedited my vehicle to be brought to me. My guess is that it would have been brought to me at that time anyway, BUT the difference in what she did was show that she was prioritizing my need to leave due to being there for so long and it made me feel heard and appreciated. Thank you Jan for all you did to help me pick out a van for my wife, we both love it! More
Shawn is great. He knows the products well and is very efficient. This is my third experience with Shawn and I’ll go back to him again. efficient. This is my third experience with Shawn and I’ll go back to him again. More