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Roush Honda

Westerville, OH

4.9
6,080 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned. Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation. We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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100 West Schrock Rd

Westerville, OH

43081

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Showing 6,082 reviews

April 29, 2021

No patience, rushing customer and not giving time to go through the agreement This is a big purchase can't rush people to just sign More

by ALI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spyros Tabone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Roush Honda responded

Ali, thank you for taking the time to speak to our New Car Manager, Cameron. Customer feedback is extremely important to us as we use it to improve our processes and our people to ultimately better serve our clients. We appreciate the opportunity to make it right. Thank you.

April 29, 2021

I can not say enough positive things about Jeffery Hape and the sales team at Roush Honda. I am an out of town first time customer but they treated me like I had been with them for years. Process was smo More

by bigpat54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Hape
Apr 30, 2021 -

Roush Honda responded

Thank you for this incredible review, Pat! We appreciate you making the drive to visit Jeff and our team! We are so glad that the experience was fantastic! If you have any questions about your new Honda, please be sure to give Jeff a call!

April 28, 2021

Ken Richardson did a great job for me. It was mostly an online experience but he was very prompt with phone calls and emails. The whole process was amazingly smooth. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dunlap
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Richardson
Apr 28, 2021 -

Roush Honda responded

Thank you for your kind review, Bob! It's wonderful to hear that it was an amazingly smooth experience with Ken! If you have any questions about your new Honda, be sure to give Ken a call!

April 28, 2021

I strongly recommend to buy from Roush Honda. They are friendly & welcoming. Salesmen are well knowledgeable about the car that we wanna buy. I really appreciate Joel skaags. Thanks! More

by Goma.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Senek
Apr 28, 2021 -

Roush Honda responded

Thank you for this awesome review and recommendation! We are so happy to hear that Joel and our team made you feel comfortable in our showroom! We wish you many happy miles in your new Honda!

April 28, 2021

Richard did a great job of helping us to buy a Honda CRV Hybrid! He was very knowledgable about the car and explained all of the features in a very understandable way. More

by kloos.4
Recommend Dealer
Yes
Employees Worked With
Richard Miller
Apr 28, 2021 -

Roush Honda responded

Thank you for taking the time to share your experience! We are happy to hear that Richard helped you find the perfect CR-V! If you have any questions about your new Honda, be sure to give Richard a call!

April 28, 2021

I really appreciate the time and patience Angel had with me and helping me get into a really good car. You rock I couldn’t have asked for a better experience More

by d_curtis_215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Roush Honda responded

Thank you for your kind review1 We agree -- Angel does rock! If you have any questions about your new ride, please be sure to give Angel a call!

April 27, 2021

Dustin was very thorough and helpful. Questions were answered and a sample review followed. He was very helpful with accepting my leased RAV4 as a trade-in. I bought the car I drove, which explains the More

by jdthwrnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Thompson
Apr 27, 2021 -

Roush Honda responded

Thank you for taking the time to share your experience! We couldn't be happier to hear that Dustin answered all your questions and found the perfect car for you! We wish you many happy miles in your new ride!

April 27, 2021

I decided I wanted a new car Jan and Andy helped me make that possible and both was ver kind understanding friendly and explained everything to me More

by shanna43701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Panchal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Roush Honda responded

Thank you, Shanna! We are thrilled that Jan and Andy worked hard to get you a vehicle you love! If you have any questions about your new Honda, be sure to give them a call!

April 26, 2021

I have bought more than 8 cars from Roush and wouldn't go anywhere else. When my original sales guy retired Steven picked up where he left off. Steven has bent over backwards to help me make my decision as t More

by buckeyestan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hartsook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Dewberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hartsook
Apr 26, 2021 -

Roush Honda responded

WOW! More than 8 cars!? Thank you for your patronage to our dealership! We are thrilled that Steven bent over backwards to find the right Honda for you! If you have any questions about your new Honda, please don't hesitate to give him a call! We look forward to working with you for many more years to come!

April 26, 2021

This was my first Honda purchase. Chris was very knowledgeable about the car and was able to explain all the features in a manner that was helpful. He’ll be my go to guy in the future. I felt comfor More

by p.evans
Recommend Dealer
Yes
Employees Worked With
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ticknor
Apr 27, 2021 -

Roush Honda responded

Congratulations on your first Honda! We are so excited to hear that you've found your go to guy in Chris and that he made you feel comfortable in your new Honda! We wish you many happy miles in your new ride!

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