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Roush Honda

Westerville, OH

4.9
6,070 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned. Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation. We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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100 West Schrock Rd

Westerville, OH

43081

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Showing 6,070 reviews

December 03, 2020

Great Customer Service. Very DetailedReviewed and went Great Customer Service. Very Detailed Reviewed and went over all the gadgets on my new car. Store Manager even came up to us and said congratulat More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spyros Tabone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Roush Honda responded

Congratulations on your New Honda! We are happy to hear that our team went above and beyond to find the perfect car for you! We wish you many happy miles in your new ride!

December 03, 2020

Spyros did a fantastic job in explaining the benefits of my new car and made the entire process short and to the point. Job well done. More

by Cpgolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spyros Tabone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Roush Honda responded

Thank you for your kind review! Enjoy your new Honda!

December 02, 2020

Second time leasing from here and second time working with Jan. She is always sweet and helpful whenever I had questions. Very personalable and easy to work with to get exactly what you need and want. More

by Maria A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Roush Honda responded

Thank you for your patronage to our dealership! We couldn't be happier to hear that Jan helped you find exactly what you were looking for. Enjoy the latest addition to your Honda familly!

December 02, 2020

I worked with Matt and Rob. They were both very professional and friendly. I called in advance and they had the car ready to test drive. While I was out on the test drive they appraised my trade More

by DGRUEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Donkelaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kiehle, Mat Nelson
Dec 03, 2020 -

Roush Honda responded

Thank you, Dan and Amy! We are glad that you had a good car buying experience with Mat and Rob! If you have any questions about your new ride, be sure to give them a call! We wish you many happy miles in your new car!

December 02, 2020

Everyone was great finance jerked me around so much I didn't want to buy a car there anymore. I ended up buying from a different brand. Nissan because they didn't play finance games with women. More

by msnapper
Recommend Dealer
No
Employees Worked With
Kyln Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Went in to buy a new car, car was stickered at 28k ran my credit for 50k. then played games with me like I'm. a dumb woman because I wanted a price for the car and how much i wanted to put down before giving me the price of the car,
Dec 03, 2020 -

Roush Honda responded

Thank you for your feedback. This review is similar to another one we just received. In order to look into this issue, can you please provide me with some details about your visit such as your name and the date of your visit? Please contact me at your earliest convenience as I would like to discuss your experience with you in further detail. Thank you, Casey Brindley 614-882-1535

December 02, 2020

Jan has always been excellent and very helpful throughout the whole car buying process. We have bought numerous cars from accords to passports! Thanks for all your help and we will see you again for more pur More

by Lantis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dunlap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Roush Honda responded

Thank you for your loyalty to our dealership! We are happy to hear that Jan provided excellent customer service. Enjoy the latest addition to your Honda family!

December 02, 2020

Otis was very friendly and answered all of our questions. He took the time to explain all the features in the new Pilot. Kyln was great too! More

by Irwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Roush Honda responded

Thank you for your feedback! Otis and Kyln will be happy to hear how much you enjoyed working with them. If you have any questions about your new Honda, be sure to give them a call!

December 01, 2020

This was my second time at Roush, they missed me the first time but they made me hit the brakes this time around. Jan did an excellent job negotiating to meet my needs on a new purchase. My new 2021 O More

by Mrwatchmaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hartsook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Roush Honda responded

Congratulations on your new 2021 Honda Odyssey! We are happy to hear that Jan found the perfect vehicle that fit your needs! Jan and the rest of our team will be thrilled to hear that you enjoyed your time with them. If you have any questions about your new Honda, be sure to give Jan a call!

December 01, 2020

Best customer service ever!! Josie was amazing to work with & will be back because of her! She went above & beyond to make it an easy experience!! More

by Tkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Junjajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Roush Honda responded

We are so happy to hear that Josie provided you with the best customer service ever! We truly couldn't ask for nicer feedback. Be sure to give Josie a call if you have any questions about your new Honda!

November 30, 2020

Great customer service and easy financing. We definitely recommend this dealership and working with Will and Shawn. Everyone there is very friendly and helpful! 5 star review! More

by HollyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Groves
Dec 01, 2020 -

Roush Honda responded

We are happy to hear that working with Will and Shawn was a five star experience! We wish you many happy miles in your new Honda!

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