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Roush Honda
Westerville, OH
6,068 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned.
Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation.
We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 6,068 reviews
December 19, 2019
Tarbutton to the rescue! We have been satisfied all the way around from the sales to the service for both cars we have purchased through Roush Honda Westerville. We have bee We have been satisfied all the way around from the sales to the service for both cars we have purchased through Roush Honda Westerville. We have been blessed to have Steve Tarbutton as our salesperson each time, so when our sister's car went on the fritz for the sixth time within months, Paul called Steve. Within hours, he was able to get her just what she needed for the price she could pay and a car she never dreamed she could have. Santa Claus came early to Bonnie's garage this year! More
by jwalls
Employees Worked With
Steve Tarbutton, Tim Senek
December 18, 2019
Good dealership they gave me a lower price for the car. I don't suggest that you buy the maintenance plan. You pay for oil change but it will not cover everything. And if you don't do everything this it don't suggest that you buy the maintenance plan. You pay for oil change but it will not cover everything. And if you don't do everything this it will void the extra warranty. If yOu want to be selective what maintenance to do then don't buy. More
by Drabed1
Employees Worked With
Tim Fox
December 17, 2019
Came in to get a new lease and Jan made the experience very easy and enjoyable. She’s very informative and personable and doesn’t make buying a new car as stressful as it could be. Would highly recommend very easy and enjoyable. She’s very informative and personable and doesn’t make buying a new car as stressful as it could be. Would highly recommend her to anyone looking for a new vehicle. Thanks again for all the help More
by Luke4444
Employees Worked With
December 16, 2019
“Josie and Emmls”We recently purchased a 2017 Honda CR V “Josie and Emmls” We recently purchased a 2017 Honda CR V Ex from Roush and it was an amazing experience. The guys were so helpful to our course and “Josie and Emmls” We recently purchased a 2017 Honda CR V Ex from Roush and it was an amazing experience. The guys were so helpful to our course and made it easy for us to get the car. Rob the sales person, the manager and everyone did their best to make sure we had the deal we wanted. We surely recommend Roush Honda to any potential car buyer or lessee. More
by owusu583
Employees Worked With
Other Employees :
David McCamon, Tim Senek, Ben Maclam
December 14, 2019
Our 5th vehicle purchased or leased at Roush We recently leased a 2019 CRV-EX at Roush. This was the 5th vehicle we have either leased or purchased through Roush, and the experience was great as We recently leased a 2019 CRV-EX at Roush. This was the 5th vehicle we have either leased or purchased through Roush, and the experience was great as always. Jeff Hape, our sales contact, was very knowledgeable about the product, very patient with our questions, and anticipated our needs. When we have need to purchase or lease again, we'll go back to Jeff at Roush! More
by rhopkins8
Employees Worked With
Jeffrey Hape
December 13, 2019
Nice salesman, poor sales manager pushing Honda financing I've been buying or helping others buy cars for many years now and when it came time to strike a deal with Roush Honda our salesman Mr. Post was very I've been buying or helping others buy cars for many years now and when it came time to strike a deal with Roush Honda our salesman Mr. Post was very professional and laid back, no pressure at all. He accommodated our request to test drive several different vehicles. When we found a vehicle we wanted and looked to move forward with a deal, that's where things took a surprising turn! A potential deal was pretty straight forward from our end with no trade-in, financing already secured and an ample down payment ready to go. We were informed of the Roush continual true market pricing, which is all good info and a good place to start when presented with an initial "out the door" quote. Knowing the vehicle had been sitting on the lot for a little while and doing our homework we requested a slightly lower (very modest reduction) of the out the door total to get the deal done. Mr. Post left and upon his return we were introduced to Mr. Kantor (Sales Manager), I was pretty surprised that our requested out the door total required a sales manager's intervention. I was even more surprised that Mr. Kantor laid out three different deal worksheets and began the conversation about how Roush simply could not complete the deal we requested given that we brought our own financing. He then laid out two other deal options where he heavily pushed and tied Honda financing and even mentioned that Honda provides Roush with a credit/kick-back when customers choose to finance with Honda. One of his Honda finance sponsored deals met our requested out the door and the other, with a different and much longer Honda loan term further reduced the total (and perceived) out the door which any inexperienced vehicle buyer may have opted to pursue. After reiterating that we were more comfortable sticking with our own financing, he then came up slightly to our requested out the door if we wanted to get a deal done with our financing. Still being just ever so slightly higher than our requested out the door, we decided to part ways. If I cannot trust the beginning part of the deal process given how things went early on, I cannot trust the follow-on actions and ultimately Roush overall. I find it very concerning that the Sales Manager in this situation got so deeply enthralled on how we were going to pay for a vehicle, I would think he was the Roush Finance Specialist and not the Sales Manager. Visiting two other dealerships afterwards did not yield the same experience at all. The dealership we ultimately chose to do business with, their Finance Specialist commented on how unethical it was for a Sales Manager to make a deal contingent upon the buyer's financing institution. Yes, we could have ultimately done a deal with Roush using our own financing, but that would have meant overpaying (confirmed via a completed deal elsewhere and yes, with our own financing). More
by buckeye13
December 12, 2019
Already recommended After purchasing a car from Cammeron, I phoned my sister on the way home and recommended him., as she is also looking for a new car. He was extremely After purchasing a car from Cammeron, I phoned my sister on the way home and recommended him., as she is also looking for a new car. He was extremely knowledgable and was able to answer my questions and provide a good perspective on the various cars we were considering. I was tired when I got to the dealership, so I know that I probably asked the same questions multiple times, and he always answered like it was the first time. (I know how annoying I probably was). Anyway, I love the car, my family loves the car, and we are happy! I highly recommend Cammeron when you are looking for your next car. Also, I live about an hour and a half away, and it was worth the drive. More
by warriorpanda
Employees Worked With
Cammeron Clokey
December 11, 2019
I went to Roush looking to purchase my first car and Angel was so helpful! He was very patient and explained every part of the process to me to make sure I understood it all. Angel was so helpful! He was very patient and explained every part of the process to me to make sure I understood it all. More
by stephmallon
December 11, 2019
Wonderful experience. Jan was excellent. Definitely will see her again for our next vehicle! Dennis in finance was quick and efficient. All in all a great experience! see her again for our next vehicle! Dennis in finance was quick and efficient. All in all a great experience! More
by Wolfepac101
Employees Worked With
December 11, 2019
Straight forward and direct Spyros was my salesman and he was very straight forward and direct in answering my questions and explaining my options which is exactly as I wanted it Spyros was my salesman and he was very straight forward and direct in answering my questions and explaining my options which is exactly as I wanted it. More
by richfsch
Employees Worked With
