Roush Honda

THE GOODWIN STORY The Goodwin Story When it came time for us to find a vehicle that would go in the southern Ohio snow in the winter, we decided that that a Honda CR The Goodwin Story When it came time for us to find a vehicle that would go in the southern Ohio snow in the winter, we decided that that a Honda CR-V EX-L AWD was the vehicle for us. We started looking online. We came to a good deal at Honda of Marysville, but it was a FWD not AWD vehicle. We looked online again searching again. That is when we found exactly what we wanted at Roush Honda! Questions being: “Did they still have vehicle available? Would Roush Honda honor the same deal as Honda of Marysville for the FWD? What kind of dealership would Roush Honda be?” With a little research, we found Roush Honda had an excellent reputation and people who had gone to Roush Honda had excellent things to say about the dealership. We made an online inquiry about the vehicle. Spyros Tabone contacted Barney. Barney explained that this vehicle was exactly what we were looking for and what we were willing to pay. Spyros and Barney made arrangements to meet on Friday. On Friday, we met with Spyros. Spyros went right to work with his new car managers. We came to an agreement with the new car manager relatively quick and we had a good deal on the exact vehicle that we wanted and desired! Even with the extras that we desired--floor mats and mud guards. Spyros went right to work to get them installed on the vehicle while maintenance was prepping vehicle. Spyros took the time to explain where things were on the vehicle, getting us familiar with the car, making sure the seat and mirrors were adjusted correctly, pairing both our iPhones, and even posed for a photo with us—after all this was a BIG moment for me (Carla) – MY FIRST NEW CAR IN MY LIFE!! Thank you, Spyros!! You are AWESOME! Roush Honda staff were friendly and knowledgeable. It was as if we were family to them. Not just people purchasing a car. I believe this is what makes Roush Honda stand far above “normal” car dealerships. Roush Honda cares for their customers and wants to have a long-term relationship with their customers! We were not just people to sell a car to and never to see again. No, Roush Honda’s attitude is they want to have long lasting relationships with their customers in years to come. This is important to both of us, especially in today’s business world where people have lost the personal touch of customer service. We look forward to future routine oil changes and maintenance on our vehicle, so we have the privilege to see and say “Hello” to our new friends we have made at Roush Honda! But in the meanwhile, “To adventures and beyond in our NEW HONDA CR-V EX-L AWD!!” More

"Another Excellent Experience" Richard and the Roush Family took care of us once again. The whole experience was smooth and not rushed. Richard took the time to let us look at Mod Richard and the Roush Family took care of us once again. The whole experience was smooth and not rushed. Richard took the time to let us look at Models and cared about what we wanted in our new car. This was our 2nd car we bought from Richard and Roush and I know it will not be our last! Thanks Again Richard for a Great Experience! More

A good time !! I have been a fan of this dealership for many years. Buying my new Civic was handled admirably by Cameron Bryant--he was very helpful and patient in e I have been a fan of this dealership for many years. Buying my new Civic was handled admirably by Cameron Bryant--he was very helpful and patient in explaining all the processes in the buying experience--including all the moving parts on the car's dashboard !! It was a real pleasure getting to know him. He is a fine addition to the Roush team ! Rich Broderick took good care of me in explaining all the parts of the financial process. I do have one concern with the service department. In addressing problems with my other Honda I had to wait days ( and even weeks ) to have it evaluated for a "check engine light". I hope that this does not happen again. More

Exceeded all expectations Thank you Richard, Casey, and Doug! Your team made our car buying experience exciting, enjoyable, and EASY, even with a 4 year old in tow. We apprec Thank you Richard, Casey, and Doug! Your team made our car buying experience exciting, enjoyable, and EASY, even with a 4 year old in tow. We appreciated your honesty, flexibility, and professionalism throughout the entire process. The experience was tailored to our needs, even the needs we didn't even know we needed (i.e. the wonderful and informative demo). Your dealership was a breath of fresh air after a negative experience at another local Honda location in 2012. We can't thank you enough for helping us with this process. Riding in our new 2016 Odyssey Elite is the highlight to our day, especially when we get to enjoy it as a family and show it off to friends. Thank you so much, you have earned many referrals and our customer loyalty thanks to your great customer service. More

Tim Potts - '12 Accord Coupe Initial greeting when I arrived at dealership was excellent. He completed negotiation and agreement over the phone timely because I live in NW Michiga Initial greeting when I arrived at dealership was excellent. He completed negotiation and agreement over the phone timely because I live in NW Michigan. He agreed to have minor refurbishments done as opposed to negotiating price., He was helpful when I took delivery. My thanks to him. More

Team Approach We began our day looking at used cars, but ultimately finished the day with a new 2016, CRV EX-L When it comes to customer service, the employee owne We began our day looking at used cars, but ultimately finished the day with a new 2016, CRV EX-L When it comes to customer service, the employee owned Roush dealership is head & shoulders above any dealership we have done business with. From start to finish everyone we encountered was respectful, professional and made you feel like part of their family. We have purchased four vehicles from Roush Honda, and use their service department on a regular bases. These folks know how create a relationship with their customers. "Great Team Approach" More

Best and smooth experience. I leased a Honda Civic recently and Lee Cohen made it the smoothest and easiest experience. All it took was less than 24 hours. The whole experience c I leased a Honda Civic recently and Lee Cohen made it the smoothest and easiest experience. All it took was less than 24 hours. The whole experience couldn't have been better. They are awesome. More

Great Dealership! This dealership seems to be very particular on the quality of the people they have working for them. Every employee we talked with was friendly and pe This dealership seems to be very particular on the quality of the people they have working for them. Every employee we talked with was friendly and personal. Spyros was our sales person and he was helpful and not pushy which we appreciated. Job well done! More

Easiest car purchase ever Unbelievable. One phone call to let Cameron Dean know that we needed to replace or 2011 Odyssey EX-L with a 2016 Odyssey EX-L because it was involved Unbelievable. One phone call to let Cameron Dean know that we needed to replace or 2011 Odyssey EX-L with a 2016 Odyssey EX-L because it was involved in an accident. Unfortunately the vehicle was totaled, but everyone was okay and the van did its job of protecting my family. Cameron got back to me with the best price in the area, suggested the great honda financing deal currently going on and had us all ready to pick up the vehicle in 2 days. Friendly and efficient staff when we got there to sign, no tricks, no changes to terms. Overall a great experience. More

Excellent experience They have a commitment to excellence and they excel at it. It was a pleasure doing business with Roush. I will definitely be doing business with them They have a commitment to excellence and they excel at it. It was a pleasure doing business with Roush. I will definitely be doing business with them again. More