Roush Honda

superb sales & GM personnels but weak trade-in evaluators Everything from Sales dept and higher leadership personnel is outstanding. In Sales there is Ms. Jossie Middendorf whose knowledge and patience is rem Everything from Sales dept and higher leadership personnel is outstanding. In Sales there is Ms. Jossie Middendorf whose knowledge and patience is remarkable; she is diligent, efficient and polite to her clients. It was a pleasure to work with her. In higher leadership, the General Manager, Mr. Jim Erwin is courteous, greets the clients, also communicates well and facilitates sales & transactions by his sales staff. So, why do I give a 4-star rating? It's the adjuster who evaluates cars in potential trade-ins. The pronouncements that individual makes is too harsh, not well justified. It nearly insults the owners of their cars by absurd quotes which are easily negated by quotes from other outside entities. This is one area Roush can improve; it is possible to make a profit and still behave reasonably. More

Great Customer Service! Everyone was very helpful and nice. Chris was great to work with! One of the nicest dealerships I have every been in! Very impressed with the faciliti Everyone was very helpful and nice. Chris was great to work with! One of the nicest dealerships I have every been in! Very impressed with the facilities and customer service at this dealership. More

Great experience Jeff was so helpful in assisting me find my new car. The process was smooth and easy. This is a great friendly dealership that I would recommend to my Jeff was so helpful in assisting me find my new car. The process was smooth and easy. This is a great friendly dealership that I would recommend to my friends, family, and anyone looking to purchase a new vehicle. More

Love my Honda I've been looking for a Honda Civic for about 3 months. Went to three other Honda dealerships they weren't really interested in helping me. Contacted I've been looking for a Honda Civic for about 3 months. Went to three other Honda dealerships they weren't really interested in helping me. Contacted Roush Honda! Matt Thompson was very kind and helpful. Iam really happy with my purchase. Thank You More

Easy car purchase We recently purchased a new car and had a great experience from start to finish. Spyros Tabone was our salesperson and he reviewed a number of options We recently purchased a new car and had a great experience from start to finish. Spyros Tabone was our salesperson and he reviewed a number of options, answered all of our questions and was very organized. More

Great support for an out-of-state purchase! I had a specific vehicle I was searching for, and Roush Honda had it! I called and spoke with Spyros, and from the beginning, he was a joy to work wi I had a specific vehicle I was searching for, and Roush Honda had it! I called and spoke with Spyros, and from the beginning, he was a joy to work with. He knew I was coming in from a distance (over 4 hour drive), and he was careful to make sure all the paperwork was ready prior to my visit. Spyros took care to introduce me to the important features of the car, and how to properly operate them. Although it was a busy day (a Saturday), I didn't feel rushed. Spyros took the time to make sure I was completely satisfied before I drove off the lot. What a great experience! More

Purchase of a used van - was very good Richie Phillips did an excellent job in assisting us in buy a new vehicle. Also Tim (finance) was very helpful with all the paperwork. Both gent Richie Phillips did an excellent job in assisting us in buy a new vehicle. Also Tim (finance) was very helpful with all the paperwork. Both gentlemen were courteous and friendly. More

excellent As usual , Excellent sales and processing of new car purchase without the pressure. Always professional # 6 and counting I buy honda because o As usual , Excellent sales and processing of new car purchase without the pressure. Always professional # 6 and counting I buy honda because of Roush. Will continue to support this company, Service is also superior More

I hgihly recommend both Spyros and Roush! Spyros is a very laid back and professional salesperson, unlike a few that I had met with before. He walked my wife and I through the entire car buyin Spyros is a very laid back and professional salesperson, unlike a few that I had met with before. He walked my wife and I through the entire car buying process and I did not feel any dishonesty from him. I had lots of questions to be answered and met with him on multiple occasions and I never once felt that I was wasting his time. In the end, I had a Honda employee discount which allowed me to get a very good deal on our 2016 Honda Civic, lower than dealer invoice. Even with that, I never felt that I was wasting anyone's time, even though they were surely not making money off me. I would recommend Roush Honda and Spyros and will be going back for our next car. More

Easy process Buying a car can be a stressful process. Shawn made the process very straightforward. He actually directly answered my questions. Don't always experie Buying a car can be a stressful process. Shawn made the process very straightforward. He actually directly answered my questions. Don't always experience that when buying a car More