Roush Honda

Superstar Lexy! Wow! The team at Roush turned what I consider to be one of the most difficult times in my life, completely around! My car was hit at 5am on a Frida Wow! The team at Roush turned what I consider to be one of the most difficult times in my life, completely around! My car was hit at 5am on a Friday about a month ago. I was asleep when it happened and luckily, the person who hit me called the police and left their insurance information. I filed a claim immediately and sat and waited... and waited and waited and waited to find out that my car was totaled and that insurance was working to get me the money I was owed for the loss of my vehicle. My brother had just purchased a car through Lexy at Roush, and highly recommended her. I scheduled an appointment with Lexy and she quickly talked me into buying new vs. used. She provided me with the reasons I needed to hear and was very patient and just really listened to what I needed out of my new car. She found me exactly what I wanted and in the price range I needed to stay in. Lexy and her manager Casey worked with me to help me purchase my first new car, and I would tell anyone who is looking to purchase a new car to go see them. They were timely, friendly, detailed, organized and efficient. THANK YOU GUYS SO MUCH FOR YOUR HELP!! More

Pricing Games Initial internet contact was pleasant and presented impression at least some effort to deal. However, not reconnected by same person but was handed of Initial internet contact was pleasant and presented impression at least some effort to deal. However, not reconnected by same person but was handed off to regular salesman. Salesman deal was MSRP, which could get from anybody. A waste of time. More

Great dealership A great dealership and great people to deal with, especially Bill Seibert. Very knowledgable able the Honda products and competition. I would highly r A great dealership and great people to deal with, especially Bill Seibert. Very knowledgable able the Honda products and competition. I would highly recommend Bill and this dealership to everyone looking at new Hondas. More

Easy Purchase I had narrowed my search to three cars, and submitted for quotes through the Costco program. For the CR-V, I was referred to Roush Honda. I was cont I had narrowed my search to three cars, and submitted for quotes through the Costco program. For the CR-V, I was referred to Roush Honda. I was contacted by email and phone, and arranged to meet DeAnna Thompson at the dealership. DeAnna referred us to Lee Cohen who arranged for a test drive and patiently answered all our questions. Lee was very helpful with none of the high pressure salesman stuff that people hate. He helped us narrow down our options and pick a favorite. It was good to hear that Roush had it in stock. The next day we decided to come back and take a second look. Lee was there when it was convenient for us, and again answered our latest questions. We decided to move forward and close the deal, and again Lee was there that night and spent an hour with us going over the features of the car, synching my phone to the car, and generally getting us off on the right foot. I appreciated very much that the dealership did not play any games, no surprise charges or high pressure sales tactics. Lee was helpful, honest and professional throughout and I would refer friends to him and the dealership without hesitation. More

a VW at a Honda Dealership....What's up with that? Surprisingly I found my 2013 VW Passat at Roush Honda in Westerville, OH. I saw the car while doing some research looking for an older 2012 Passat an Surprisingly I found my 2013 VW Passat at Roush Honda in Westerville, OH. I saw the car while doing some research looking for an older 2012 Passat and something told me to head up to Westerville and look it over. This is where I met Mike Brady, Consultant, he came out to meet me, introduced himself, shook my hand and I thought OK the game was on. Only there was no game. Mike was up front and honest with the information about the car and after the test drive, we sat down to discuss the deal. We quickly came to an agreement that was good for both of us, seemingly a rare event at a used car dealership. I cannot say enough good things about my experience with Mike and Roush Honda and I hear they also sell used Hondas too-lol. More

Pleasant, Easy, and Quick! After shopping around for a used Honda CR-V at many dealerships in the Columbus area, my husband and I decided to take a look at a car we had seen on After shopping around for a used Honda CR-V at many dealerships in the Columbus area, my husband and I decided to take a look at a car we had seen on Roush's website. Unlike other dealerships, their website inventory was actually up-to-date, and he was able to come in that day to test drive the car. He met with Brooke, and when he decided that this could potentially be the car for me, she was kind enough to let him drive it to the school where I work so I could take it for a spin during one of my breaks. When we decided we loved the car, he went ahead and started the ball rolling on purchasing the vehicle. Although I was not there for the beginning of this process, I was there to finalize the purchase. Working with Brooke was the most pleasant and easy experience we have ever had purchasing a car. After meeting with many sales-people who were clearly trying to pressure us to buy ANY car just to make a sale, it was such a relief to find someone who wanted to make sure that the car was the right fit for us and who was clearly there to make the process as stress-free and smooth as possible. The negotiation process was simple, honest, and straight forward. After completing the purchase, Brooke even hopped in the car with us to help us connect our phones and show me all the buttons and knobs before we left the dealership. We would absolutely recommend Brooke at Roush Honda if you're in the market for a used car and painless purchasing process. More

Roush Honda is Top of the Line! I will always go to Roush for Sales or Service! They treat me with respect and professionalism every time. Vince was no exception - this time I was p I will always go to Roush for Sales or Service! They treat me with respect and professionalism every time. Vince was no exception - this time I was purchasing a used car for my daughter. He always thought ahead of time of what I would want or need and had it ready. He was punctual, friendly, knowledgeable, professional and made the whole process move smoothly beginning to end. He even went out of his way to gather some items from my trade-in and moved them to the next vehicle so they weren't missed! Once again, Roush provided the quality in people and service that I have come to expect. More

Always the best I just finished up my eight purchase from Roush, this time a gorgeous used '12 Crosstour. Lori Strohofer is a true pro who handled everything with the I just finished up my eight purchase from Roush, this time a gorgeous used '12 Crosstour. Lori Strohofer is a true pro who handled everything with the utmost in service and professionalism. But I also need to do a shout-out to the management team of Jeff Lacy and Rod Williams, who went above and beyond the call of duty in handling an unexpected complication on my part. They did what had to be done efficiently and professionally, making me a very happy camper. Finally, many thanks to the finance and delivery department for the way Christina Baird treated me in the process. Roush Honda continues to set the standard for dealerships in the 21st century. Thanks, all! More

Always a positive experience. I appreciate going to Roush Honda in Westerville when car shopping because of the quality of the employees and service, I always feel at ease and well I appreciate going to Roush Honda in Westerville when car shopping because of the quality of the employees and service, I always feel at ease and well taken care of by the staff. They make car buying a postive experience. We have purchased 3 vehicles from Leigh Daniels over the last 15 years and I would reccommend him to all my family and friends, he is a true professional who cares. Also dealing with Rich Broderick in finance was a great experience , he made it a smooth transaction. We have always had our cars serviced there and they have convenient hours and helpful service personnel. Overall a 5 star experience everytime. Joe Quattrone More

Why I will buy from Roush Honda again . . . We all know that Honda makes great cars. The car however didn't sell me, as I am leasing, so it won't be my forever car anyways. I went to several o We all know that Honda makes great cars. The car however didn't sell me, as I am leasing, so it won't be my forever car anyways. I went to several other dealerships to test drive and discuss leasing options; Honda blew them all out of the water. The icing on the cake and what sealed the deal for me was my interaction with my sales person. A huge thank you to Lee Cohen for all his knowledge and patience he gave me. He worked diligently with me (and my husband) to cover each question and concern I had. He didn't BS me and let me tell you he knows his stuff. He didn't even flinch when I changed my mind at the last minute regarding which car I wanted. He was personable and obviously loves what he does. I mean he would have to to deal with people like me;) He did what he said he would and more -- just a wonderful experience and of course my car is a dream to drive. This was the BEST experience I have EVER had leasing/buying a new car. I will be leasing from them again in another few years . . see you then Lee!! More