Roush Honda

Jan was fantastic from start to finish. She was straight forward and made the car buying process so easy. She kept us in the loop with every update as she knew it! Highly recommend Jan at R She was straight forward and made the car buying process so easy. She kept us in the loop with every update as she knew it! Highly recommend Jan at Roush Honda!! More

The entire process was very smooth, never felt like I was being fed wrong information or pressured to spend more than I needed. I really enjoyed my buying experience! being fed wrong information or pressured to spend more than I needed. I really enjoyed my buying experience! More

Had a great time at Roush. Great customer care and satisfaction. Thank you Ms Caroline for your patience. I will recommend her any day!!!!!!.... Great customer care and satisfaction. Thank you Ms Caroline for your patience. I will recommend her any day!!!!!!.... More

Excellent Service. The whole process was very smooth and Angel and the rest of the staff were very friendly and helpful throughout the entire process. The whole process was very smooth and Angel and the rest of the staff were very friendly and helpful throughout the entire process. More

The service team at Roush Honda fully satisfied my needs today, in a manner both unexpected and very reasonably priced. Allow me to tell the story: This morning, while travelling to Lancaster, Ohio throug today, in a manner both unexpected and very reasonably priced. Allow me to tell the story: This morning, while travelling to Lancaster, Ohio through northern Delaware County, my 2017 Honda Ridgeline threw me an EMISSIONS SERVICE REQUIRED warning light along with immediate decrease in power. After performing my own roadside inspection and restarting the car the warning remained on and the engine performance was still curtailed. A quick web search for the nearest Honda dealership identified Roush in Westerville. I called and was connected to service through the automated phone queue and greeted by Matt who patiently listened to my problem, gathered my contact information and scheduled me for an immediate appointment. I then nursed the Ridgeline along secondary roads to Roush, a trip of 13 miles. Upon arrival I was warmly greeted and a service advisor was called into the conversation. At this point I was entrusted to Paul Naylor - as fine and pleasant a gentleman as I've ever met! Paul shepherded my repair dilemna politely and compassionately, keeping me abreast of progress throughout. The diagnosis called for replacement of the rocker arm oil pressure switch. The part was in stock and the repair completed within three hours of my arrival. I was able to keep my appointment in Lancaster and return to my home in Upper Sandusky (NOT where Cedar Point is, US 23 in Wyandot county) without any doubt of vehicle reliability or performance. I travel approximately 70k miles per and this Ridgeline has over 216 thousand miles on it. The emergency service support of Roush testifies to the reason I bought a Honda in the first place - highest quality parts, assembly, and dealer support network. My highest recommendation to the Roush Honda service team and Paul Naylor as service advisor. I'm sincerely thankful that Paul chose this profession and would encourage anyone needing Honda repair service to seek him out at Roush Honda. More

Once again the Roush Honda team for the win. Angel Milanov was wonderful to work with and to get to know! He understood what I was looking for, was always on point with the vehicles he offered, Angel Milanov was wonderful to work with and to get to know! He understood what I was looking for, was always on point with the vehicles he offered, and made the entire process a pleasure. No diverting to other vehicles and no pressure. And chatting with Angel about his background and family was fascinating and enjoyable. Others on the team including Klyn and Joel were equally professional and helpful, especially working through a minor issue. And meeting former colleague Janly Wilkins in her new (to me) role was a very pleasant surprise. As always, dealing with Roush Honda truly a pleasure. Red Fit to white Fit, for me there's nothing like a Fit. More

Rich Beard found just what we needed! He listened carefully to our changing circumstances and we are very happy with our truck. Ask for Rich when making your appointment. He listened carefully to our changing circumstances and we are very happy with our truck. Ask for Rich when making your appointment. More

Brandon Blair took very good care of our affairs while buying our 2022 Honda Passport. He explained the truths about vehicle availability and transporting problems. Not pushy and willing to address all buying our 2022 Honda Passport. He explained the truths about vehicle availability and transporting problems. Not pushy and willing to address all my concerns. More

Every detail was seen to from start to finish. Andy and Jan were magnificent in seeing to some special needs. I have told EVERYONE I know that, if they’re looking for a Honda, that they needn’t lo Andy and Jan were magnificent in seeing to some special needs. I have told EVERYONE I know that, if they’re looking for a Honda, that they needn’t look any further than Roush. I felt like a king as I drove home in my new Passport. More

angel was great! he was receptive to what i was looking for and helped me to the best of his ability. he was receptive to what i was looking for and helped me to the best of his ability. More