
Route 130 Chrysler Dodge Jeep Ram
Robbinsville, NJ
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If I could give this dealership 0 stars I would. This establishment is SHADY. I went there with full intentions of buying a Jeep Grand Cherokee L. I had been researching this vehicle for a couple months establishment is SHADY. I went there with full intentions of buying a Jeep Grand Cherokee L. I had been researching this vehicle for a couple months & was ready to buy one. I went on the lot & saw one I had liked , the sticker price on the vehicle ( THE MSRP PRICE) was 55k, which was in my price range. Matthew rebstok approached me on the lot, let me test drive & when I asked him about features about the vehicle he had no answers for me… which is strange because I thought if you’re selling something you would be more knowledgeable about the product you’re selling ? ( he even claimed that he owns one himself ) That was my first red flag. I had mentioned that 55k is a reasonable price for a vehicle like this ( compared to Chevy Tahoe’s/ Lincoln navigators) & he agreethat price was reasonable. I had told him I was ready to talk numbers & went inside. Now I’ve been an accountant for 3 years now , so when it comes to numbers/ money… I’m pretty knowledgeable. We sat down, he ran my credit immediately ( second red flag) before even getting in a ball park of a number… then comes back with the starting price of the vehicle at 62k!!! A 7k difference from the MSRP price on the vehicle & what we had spoken about previously on the lot !!! I went back on the lot to check the sticker , and IT WAS GONE. S H A D Y! I confronted Matthew about it & he said well, the price has changed, we’re adding things to the vehicle… mind you things I did not want / request !!! He continued to talk down to me saying that what I wanted for my monthly payment was “unreasonable” & “foolish” because these are numbers & numbers are simple. As a young woman, who has experienced in accounting- I felt very disgusted with his behavior. I kept trying to nicely tell him no that I’m not going to buy now because of the huge price difference. Then a lady from the financing department comes over and tries to “ persuade “ me to change my mind. She was very rude and would talk over me & wouldn’t let no be! She even had the nerve to rudely say “ well you said you were going to buy today ?!?!!!!” my mom was with me for back up ( because I’m still only 23) just in case something like this would happen & she jumped in to say “it’s her money she can do what she wants!” & the woman still continued to push me . I felt like they were trying to take advantage of my age & trying to corner me to buy this vehicle unreasonably. So I left, didn’t speak to a manager or anything because clearly if this is going on, the manager doesn’t care either, so I decided to not even waste my breath & just LEAVE. Now , after reading plenty of reviews similar to mine , with the shadiness of the sticker price “ mysteriously” changing, I’m glad I left & didn’t get sucked in ! I later went to BUHLER Jeep in Hazlet Nj, where I did purchase the same vehicle I was going to at this dealership until I was treated poorly. I also was able to get my payments in my “ unreasonable “ & “foolish” range, because guess what, numbers are numbers, you just don’t know how to add. : Save your time & your money. These people are ungrateful & rude.i also learned from an experienced dealership owner, that pulling a sticker from a vehicle that a customer is looking to buy, is ILLEGAL. More
Mike at Route 130 Chrysler Dodge Jeep Ram helped us find a Jeep that we love. Spent time with us and made sure we got what we were looking for. Appreciate the help Mike. a Jeep that we love. Spent time with us and made sure we got what we were looking for. Appreciate the help Mike. More
If you are in the market for a new car, go see Mike DeJesus at Route 130 Chrysler Jeep Dodge! He was kind and patient with my family and I and made sure that I left in my dream car. Everyone should hav DeJesus at Route 130 Chrysler Jeep Dodge! He was kind and patient with my family and I and made sure that I left in my dream car. Everyone should have this type of experience when buying a car! Go see Mike! More
Salesman Mike did a outstanding job.. He got the job done.. Love this place..thank u done.. Love this place..thank u More
Mike and his team made the impossible Possible, good credit bad credit your family and you will be walking or rather driving out with some wheels…Nicole M credit bad credit your family and you will be walking or rather driving out with some wheels…Nicole M More
I travelled an hour to make my purchase. The dealership is new and state of the art. The entire buying process was painless and done in a expeditious manner. No half day wasted affair at a car dealer . is new and state of the art. The entire buying process was painless and done in a expeditious manner. No half day wasted affair at a car dealer . Mike DeJesus the Jeep man did a great job. Go see him for your next Jeep More
I highly recommend this dealership and I had the best customer service! Mike Dejesus was helpful, knowledgeable and accommodating. I will recommend all my family and friends as I can't say enough good th customer service! Mike Dejesus was helpful, knowledgeable and accommodating. I will recommend all my family and friends as I can't say enough good things! My experience was great! More
John Major has gone out of his way to find the right car(s) for us. We have him searching for a hard to find utility vehicle , but we know he will come through- he always does! car(s) for us. We have him searching for a hard to find utility vehicle , but we know he will come through- he always does! More