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Route 17 Mitsubishi

Ramsey, NJ

4.2
258 Reviews
When you come to our Ramsey NJ dealership, you will discover that we offer more than just inventory, service, and financing for Mitsubishi models. Route 17 Mitsubishi is committed to exceptional customer service and creating lifelong connections with drivers in the Ramsey NJ area. We serve Totowa, Paramus, Bronx NY, Goshen NY, and beyond by meeting your automotive needs and viewing each customer from Totowa, Paramus, Bronx NY and Goshen NY as part of our extended community. At Route 17 Mitsubishi, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Mitsubishi Mirage, Outlander Sport, Mirage G4, Eclipse Cross and Outlander. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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1355 NJ-17 S

Ramsey, NJ

07446

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Showing 258 reviews

May 22, 2026

My daughter brought 2 cars from here and they run very well. They took their time and made sure the car drove well. Thank you 4 everything. More

by David Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Carney
May 12, 2026

This place is terrible. I will never in my life so much as even look at it. Worst experience I ever had buying a vehicle. I wish I listened to the other reviews. All of th More

by JBIRDSBABY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Brathwaite
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Route 17 Mitsubishi responded

Hi JBirdsbaby.... I have searched thoroughly and have no record of you ever coming to our showroom. However, we are sorry to hear about your negative experience. We strive to provide the best customer service and will work hard to address any questions or concerns you may have. Please call me directly at 201-962-8088 ext 108 with the full name of the person who purchased, we value your satisfaction.

May 03, 2026

It was a good experience. And they were so respectful and nice. And the were so understanding More

by NANCYFAWZY86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Ramzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Brathwaite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pate Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zarifa Scotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Filipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Route 17 Mitsubishi responded

Thank you for your kind words! We strive to provide excellent service and a positive experience for all of our customers. We appreciate your feedback and hope to see you again soon.

May 02, 2026

Worst dealership I've ever come across. Everything told to me was either misleading, wrong or just a lie. Phone calls going unanswered. Totally ridiculous and inflated fees. Do yourself a More

by SWAPPYONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julia arroyo, chris (sales manager) Mike (sales manager) and finance guy don't know his name
May 20, 2026 -

Route 17 Mitsubishi responded

thank you for bringing this to our attention. We are sorry to hear about your experience and will look into this matter immediately. Customer satisfaction is our top priority and we aim to always provide honest and transparent service. Please reach out to us directly so we can make this right.

May 21, 2026 -

SWAPPYONE responded

I'm still waiting on a bunch of things. Every time I call this dealership they keep saying they'll get back to me. This place is awful. Do shop here, unless you like to be mislead or flat out lied too. The temp registration expired over two weeks ago and the updated one which the sales manager chris said would arrive on the 5/4 is not here. I now have a car I cannot drive. They sent a courtesy letter which doesn't mean shit!!!! I want a refund of the bullshit servic fee which was $3999. There's absolutely no way this dealership put $4k into this car before I bought, a lie. And want a refund for the document fees including the dmv fees because it really seems as though they didn't do anything. They claimed to go over the car, another lie. A couple of miles down the road after I left the dealership I had to out air in one of the tires and the 12v power outlet does not work. What the hell did they do to go over this car, pour water over it to make it look like it was washed? Nothing about this dealership is anywhere near close to being good. Avoid at all costs!!!!!

May 01, 2026

I can’t thank the team enough! They kept me in the loop the whole time, and they worked their magic on financing. I left with a reliable vehicle that I love and will absolutely be More

by Adam McKenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Carney
May 20, 2026 -

Route 17 Mitsubishi responded

Hello Adam, thank you for your wonderful review! We are so glad to hear that our team was able to provide you with a fantastic experience and get you into a reliable vehicle. We are looking forward to serving you again for your next purchase!

April 24, 2026

I wanted to buy a car outright, and got scammed into paying more through financing. That part is my fault, but i'll be sure to warn everyone else that's looking for cars to steer away from this dealersh More

by Djentleman
Recommend Dealer
No
Employees Worked With
Nader Ramzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Brathwaite
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Route 17 Mitsubishi responded

We are deeply sorry for your negative experience. We strive to be transparent about our financing options and will take this as an opportunity to improve. Thank you for bringing this to our attention.

April 23, 2026

Best car buying experience I’ve had by far. All of the staff create a very welcoming and comfortable atmosphere that makes you feel like you're part of the family. Wonderful experience. More

by Alexa Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 28, 2026 -

Route 17 Mitsubishi responded

Thank you for your kind words! Our team strives to provide a welcoming atmosphere and we're so glad to hear we could make your car buying experience a great one. We look forward to welcoming you back to our family in the future.

April 21, 2026

Very welcoming environment. The staff were friendly. Even while waiting they were constantly checking in on us until it was time to be seen. More

by Marjorie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Brathwaite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Route 17 Mitsubishi responded

Thank you so much for your kind review! We're glad to hear that our welcoming environment and friendly staff made your experience with us a great one. We always strive to make sure our customers feel taken care of. See you again soon!

April 21, 2026

Salesman was nice. But dealership does bait and switch tactics. Advertises one price on used vehicles, then adds close to $4,000 in “dealership fees”. Do not advertise More

by ALESM106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Route 17 Mitsubishi responded

Dear customer, thank you for sharing your experience. We apologize for any miscommunication regarding pricing. Our team strives to provide transparent and fair pricing. Please reach out to discuss further. We value your business.

April 20, 2026

Perfect They are professional, perfect and easy to deal with They are professional, perfect and easy to deal without any problems nor complications More

by Randa.ragaie
Recommend Dealer
Yes
Apr 24, 2026 -

Route 17 Mitsubishi responded

Thank you for the kind words! We strive to provide exceptional service that is both professional and hassle-free. We appreciate your feedback and look forward to continuing to exceed your expectations.

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