Route 18 Chrysler Jeep Dodge Ram

By far the best experience we have had at a dealership! Made the jump from Nissan to Jeep and never looking back. Thanks Mike a n Sophia for making it a great experience Made the jump from Nissan to Jeep and never looking back. Thanks Mike a n Sophia for making it a great experience More

Although the service was completed we always seem to have an issue. This time we scheduled an appointment, received confirmation via email with an attachment of pricing for recommended services. When we decl an issue. This time we scheduled an appointment, received confirmation via email with an attachment of pricing for recommended services. When we declined some service the price changed. Why send out the invoice in the first place if you aren’t going to honor it. It helps to have predictable pricing. We understand things change but this was a simple oil change. Very disappointed. More

Excellent all around i give the route 18 dealership a A+ especially the salesman Mike A . I believe route 18 has the best Jeep Team in the state of NJ especially the salesman Mike A . I believe route 18 has the best Jeep Team in the state of NJ More

Great service. Very pleased with the service and with sales man Mike. Mike made sure we got what we where looking for and was very helpful. Everything worked out perfect. sales man Mike. Mike made sure we got what we where looking for and was very helpful. Everything worked out perfect. More

Oil is leaking once again from my truck. I have to contact you guys once again. This is very unprofessional!! it’ll be another two months without my truck again!! contact you guys once again. This is very unprofessional!! it’ll be another two months without my truck again!! More

Brought back vehicle for same problem ,two times and vehicle was left overnight two times. Came back for pick up said can not find anything wrong. But I paid over 900.00 dollars. And I still have the sa vehicle was left overnight two times. Came back for pick up said can not find anything wrong. But I paid over 900.00 dollars. And I still have the same problem More

When I first walked into your establishment Kelly Mazza a Sales consultant greeted me and we just hit it off. He was courteous friendly and very knowledgeable down-to-earth and you might think I’m just sayin Sales consultant greeted me and we just hit it off. He was courteous friendly and very knowledgeable down-to-earth and you might think I’m just saying this to say it but I firmly believe that what made this deal go through was Kelly’s professionalism More

Hands down, Route 18 is exceptional for making the car sales experience an easy process. This is my second Jeep that I have gotten through Route 18 with the assistance of Jeremy, who I had gotten my origi sales experience an easy process. This is my second Jeep that I have gotten through Route 18 with the assistance of Jeremy, who I had gotten my original Jeep from four years ago. Again great sales experience including Ryan in finance , fair pricing and great customer service. Also when it’s time for service , will continue to service my jeep at Route 18. More

Helpful salesperson,but hard to hear over loud music. "clublike" music made decision making more stressful , impaired clear communication with salesperson potentially jeopardizing the sale "clublike" music made decision making more stressful , impaired clear communication with salesperson potentially jeopardizing the sale More

They lied just to get me there, diving 40 miles and tolls, they did not have the vehicle tried to sell what I did not want. tolls, they did not have the vehicle tried to sell what I did not want. More