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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,491 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,491 reviews
July 16, 2020
READ!! AND BE ADVISED.... STRONGLY recommend using READ!! AND BE ADVISED.... STRONGLY recommend using another dealer or service center to get your vehicle serviced. The complete incompetence and lack READ!! AND BE ADVISED.... STRONGLY recommend using another dealer or service center to get your vehicle serviced. The complete incompetence and lack of professionalism from their service department raises concerns on the quality of work being performed on your vehicle. I was told my truck would take UP TO one week to complete the service required once the parts were in. Two and a half weeks later, my truck was still untouched and not one person had the courtesy or responsibility to call and update me on what was going on. They didn't provide a loaner vehicle for the time my truck just sat there, leaving me no choice but to rent a vehicle at my own expense. Once I realized how careless and unconcerned they were with me as a customer, I decided to pick up my truck and stop paying for a rental. I requested to be contacted once the "special" tools needed to perform the service to my truck had arrived, and was assured once again that it would take no longer than 3-4 days to complete the service, since the parts were already there. Here I am over a month later.....still waiting. Glad I didnt hold my breath service team!! More
by icunha81
Employees Worked With
Other Employees :
Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
Helpful June 27, 2020
Manny helped me pick a vehicle and really made this process smooth as possible and reassuring that after the process is over i will still be in good hands. process smooth as possible and reassuring that after the process is over i will still be in good hands. More
by Aamiano96
Employees Worked With
Other Employees :
Jason Bedore, Mike Salerno, Jr., Matthew Bruno, Isaac Oppong-Boateng, Sean Boyle
June 18, 2020
Oil Change & Tire Rotation This was my first experience with this location as I couldn't obtain a quick appointment from my usual dealership. The online scheduling was very easy This was my first experience with this location as I couldn't obtain a quick appointment from my usual dealership. The online scheduling was very easy and it was great to receive reminders of my appointment. Personnel, was very friendly and professional. More
by bdev70
Employees Worked With
Christopher Toth
April 30, 2020
Sales person was responsive and respectful. Documents were handled quickly and effectively. Very easy experience. Clearly the dealership is well run and has a team approach were handled quickly and effectively. Very easy experience. Clearly the dealership is well run and has a team approach More
by Hjmargolis
April 24, 2020
Great Experience, Beautiful Car!! Being able to speak with the Glen from the sales department, I was able to purchase my new vehicle during this very crazy time. But it made it so easy Being able to speak with the Glen from the sales department, I was able to purchase my new vehicle during this very crazy time. But it made it so easy and fast, no issues, great communication via email and text. Gave me a quote for my car and helped me understand the process. Would Highly recommend Route 18 CJDR to my friends and family!! Love my new Scat Pack Charger. More
by RebeccaS81
April 22, 2020
Crazy time to buy a car but Glen was awesome and had everything ready for me as soon as I showed up. Would definitely recommend this dealer. everything ready for me as soon as I showed up. Would definitely recommend this dealer. More
by Rhiller989
Employees Worked With
April 18, 2020
great staff Bought a 2020 Jeep Grand Cherokee in April 2020. The staff was wonderful to deal with under the current circumstances. honest staff, up front and fr Bought a 2020 Jeep Grand Cherokee in April 2020. The staff was wonderful to deal with under the current circumstances. honest staff, up front and friendly!! More
by kaisersoze23
April 06, 2020
Great Job done and very fast service, will definitely be returning back for more services, all very friendly and courteous associates. Scheduling was easy as well returning back for more services, all very friendly and courteous associates. Scheduling was easy as well More
by blard33
March 22, 2020
I had a great experience here. Matt, Aaron, and David were wonderful! This was the most stress free, easiest, quickest, and most pleasant car buying experience I’ve ever had!! I would totally recommend t were wonderful! This was the most stress free, easiest, quickest, and most pleasant car buying experience I’ve ever had!! I would totally recommend them!! More
by nwiggs
March 19, 2020
Just bought a pre owned Ram 1500 Big Horn. Back up camera was not working. Made appointment with Rt 18 Dodge, and they couldn’t be more accommodating. I brought my truck in, and they took care of the job in was not working. Made appointment with Rt 18 Dodge, and they couldn’t be more accommodating. I brought my truck in, and they took care of the job in less than an hour. Friendly staff, I highly recommend this dealership. More
by Falnj
Employees Worked With
