Route 18 Chrysler Jeep Dodge Ram

I was able to get an appointment for the next day . Excellent customer service. My vehicle was repaired within few hours after I had dropped it off. Thank you Felix Berlin Excellent customer service. My vehicle was repaired within few hours after I had dropped it off. Thank you Felix Berlin More

Good service done on time all checked cleaned steering wheel and shift called when finished Chris toth is always helpful with all problems I have wheel and shift called when finished Chris toth is always helpful with all problems I have More

I just got a beautiful grand Cherokee. Absolutely love it. Best dealership to work with everyone extremely helpful from receptionist, Kelly in sales, finance and service. I have been buying from.them.for it. Best dealership to work with everyone extremely helpful from receptionist, Kelly in sales, finance and service. I have been buying from.them.for years. Don't go any where else there the best. More

Really was a quick and painless experience! The staff was helpful and friendly which made the hour drive worth it. All you could really ask for in a dealership. helpful and friendly which made the hour drive worth it. All you could really ask for in a dealership. More

Mike is Fantastic! Easy to work with, and overall a great buying Experience. Even with the Covid Restrictions for the showroom, It still worked out fine. buying Experience. Even with the Covid Restrictions for the showroom, It still worked out fine. More

My name is Gilles Biagomba and I had the pleasure of working with Shae M, and she was absolutely amazing. She was patient with me, as I was undecided with which vehicle I wanted to go with. Ultimately, working with Shae M, and she was absolutely amazing. She was patient with me, as I was undecided with which vehicle I wanted to go with. Ultimately, she stuck with me through the end and was very flexible. She kept me up to date on everything going on, she was easy to reach, and she was just pleasant to interact with all around. I spoke to two (2) of her managers, the first was Javier and I unfortunately never got the name of the other gentle - Nevertheless they both were also great to work with. Lastly, the amazing experience did not stop with just the aforementioned, Alyssa from finance was very helpful in making the paperwork experience be a breeze and with working with the bank to get me numbers I wanted. It has been a all around amazing experience, and I plan on coming back should a certain someone (my better half) allow me to buy something else :) [UPDATE:] I shopped at other dealers, and the vibe I got at some of those dealers was "if you aint buying we wont bother with you". I want o a dealership were the sales manager would not even let me see the car, let alone drive it unless I assured him I was ready to make a deal. So to go to a dealership were the salesperson (Shae) and the management allowed me to come back three times (3x), test drive two to three (2-3) cars and work with me as I was indecisive is amazing. The bible says "the holy spirit produces: love, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control" - Galatians 5:22 and I am happy to say, Shae and her team exhibited that! More

Fantastic!!! Route 18 Dodge is the best!!! I’ll be in soon to look at a new Charger. Thanks so much for always being professional and personable. soon to look at a new Charger. Thanks so much for always being professional and personable. More

Everyone is always super helpful and the waiting area is always clean. I wouldn’t take my car anywhere else because the service is always an A+. I recommend it to everyone I know who has a Dodge or Chrysler always clean. I wouldn’t take my car anywhere else because the service is always an A+. I recommend it to everyone I know who has a Dodge or Chrysler More

Excellent service on my ecodiesel. Did maint and recall work in a timely manner keeping me updated on completion and meeting expectations. Vehicle is running efficiently work in a timely manner keeping me updated on completion and meeting expectations. Vehicle is running efficiently More

Bryt and Aaron were amazing to work with. So accommodating, knowledgeable, and competent. I will definitely be going back and recommending friends and family to them! accommodating, knowledgeable, and competent. I will definitely be going back and recommending friends and family to them! More