Route 18 Chrysler Jeep Dodge Ram

I have dealt with many car dealerships over the years but the experience I had at RT 18 was bar none. The team’s method of customer service was amazing. They attended to my needs in car choice, the sales p the experience I had at RT 18 was bar none. The team’s method of customer service was amazing. They attended to my needs in car choice, the sales persons were like family the finance manager was so warm and explained everything in understandable details and overall the whole purchase was very easy and a great experience. More

Great experience In have purchased many cars from rt 18 over the years. This experience was one of the best. The sales rep ended my lease and put me in a new car utili In have purchased many cars from rt 18 over the years. This experience was one of the best. The sales rep ended my lease and put me in a new car utilizing all the Chrysler rebates with little cost to me. More

Great Experience Leased Ram Truck I arrived and leased my new truck. In and out quickly, paperwork too! Kelly is a true professional, very knowledgeable and explained everything clearl I arrived and leased my new truck. In and out quickly, paperwork too! Kelly is a true professional, very knowledgeable and explained everything clearly. TY. More

Upon, arrival everything seemed great. Was greeted and spoke to a service advisor, who was helpful and explained possible causes of my poor riding vehicle. Also, dash and passenger carbon trim appliqués spoke to a service advisor, who was helpful and explained possible causes of my poor riding vehicle. Also, dash and passenger carbon trim appliqués were to be replaced. Go to pickup vehicle and ONLY dash was replaced. Was told to go to parts dept to order pass door appliqué. They’ll call me, when part arrives and come in and it would take an hour to replace. No appointment, needed. I receive a call that part has arrived, but I have to make an appt. Booking are 3-4 week wait. Then, I get in car and they’ve driven my car for 6 miles. ABDOLUTELY, NO REASON to drive car 6 miles. Even, a before and after test drive, doesn’t need 6 miles. Then, I noticed spilled coffee or hot chocolate in cup holder. I, don’t drink coffee or hot chocolate. Not, have ever had anyone in car with coffee. Also, odometer IN and odometer OUT on invoice was never updated. Yet, my car shows 6 miles more. Clearly, joyriding! Have not been back, since. Grow up and quit riding around in customers cars, drinking beverages. Front desk is awesome. Auto techs are clowns. More

Bought my dream truck The staff is great in explaining everything I needed to know, Fast on the paperwork and insurance, came out with my new truck and very happy. The staff is great in explaining everything I needed to know, Fast on the paperwork and insurance, came out with my new truck and very happy. More

Tommy is great! He is extremely helpful and doesn’t waste your time while you’re there. When I first went into the dealership to purchase my vehicle at lease end, I was forced to leave after a few minutes du your time while you’re there. When I first went into the dealership to purchase my vehicle at lease end, I was forced to leave after a few minutes due to another commitment. Tommy took care of most of the work over the phone which minimized my time at the dealership when I came back to finalize the purchase. Thanks Tommy! More

They made leasing my new Dodge Ram 1500 a very easy process. Mike was a great help, and helped me get the beat deal I could get process. Mike was a great help, and helped me get the beat deal I could get More