Route 18 Chrysler Jeep Dodge Ram

The service advisor Jeff Henry was very attentive and courteous. He kept me informed about the progress of service on my vehicle. Although it was disappointing to learn that it would take some time to or courteous. He kept me informed about the progress of service on my vehicle. Although it was disappointing to learn that it would take some time to order parts necessary for the repairs, my disappointment was assuaged by Jeff’s clear, patient explanation. More

Overall the car buying experience at Route 18 Chrysler Jeep Dodge Ram was a very pleasant experience. We made an appointment before going. When we arrived we were helped immediately by Jason. We told him Jeep Dodge Ram was a very pleasant experience. We made an appointment before going. When we arrived we were helped immediately by Jason. We told him exactly what we were looking for and were able to test drive multiple vehicles within a few minutes of arriving. Jason was not pushy at all during the whole process and answered every question we had. He presented all buying options without hesitation and addressed all of the concerns we had with patience. He made us feel so comfortable and at ease that we ended up driving home 2 awesome brand new vehicles that very same night. The paperwork that we did with Sophia, transferring of insurance, and trade-in went so smoothly. Sophia explained everything in depth regarding warranties, protections, and contracts. We were made to feel very confident in the signing process. I highly recommend Route 18 Chrysler Jeep Dodge Ram! So happy with both vehicles we got from them! 2 thumbs up for Jason and Sophia! More

This dealership help me get my dream car. I left there with a good deal with the help From Ms. Shae Moorer. Thank you the help with a good deal with the help From Ms. Shae Moorer. Thank you the help More

Great experience and friendly staff. My second lease with Route 18 Chrysler Jeep Dodge Ram. I will recommend to my friends and family. Thank you! Route 18 Chrysler Jeep Dodge Ram. I will recommend to my friends and family. Thank you! More

Thank you so much for my Uber rides that’s was great. Jeffrey was very nice helpful and also was the security. thank you again Jeffrey was very nice helpful and also was the security. thank you again More

Technician Rich Steele did a great job diagnosing and replacing my fog lamp ,very quick service topped off my fluids and completed a 24 pt inspection replacing my fog lamp ,very quick service topped off my fluids and completed a 24 pt inspection More

Extremely easy to work with. Great experience. I was given multiple options to choose from. We narrowed things down prior to my arriving at the dealership. The process was seamless. given multiple options to choose from. We narrowed things down prior to my arriving at the dealership. The process was seamless. More

Kelly Mazzo ( I don’t see his name listed below) is one of the best salesman! He is very kind, polite, knowledgable and professional. Impeccable customer service. I had such a pleasant experience. of the best salesman! He is very kind, polite, knowledgable and professional. Impeccable customer service. I had such a pleasant experience. More

Extremely efficient from scheduling an appointment through problem resolution. Thank you Jeffrey Henry and John Holden your professional assistance in resolving the problem with my Jeep Compass. through problem resolution. Thank you Jeffrey Henry and John Holden your professional assistance in resolving the problem with my Jeep Compass. More

I had the best experience today with Chris and Jeff in the Route18 Chrysler Jeep Dodge Ram service Dept. They had our new keys already and they took care of the sensor issue with our Durango. I would hig the Route18 Chrysler Jeep Dodge Ram service Dept. They had our new keys already and they took care of the sensor issue with our Durango. I would highly recommend them! More