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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,625 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,626 reviews
September 21, 2019
Unethical Pratice! This has to be the worst dealership I have ever been too! The level of professionalism is garbage! My wife and I go to look for a new vehicle (White J This has to be the worst dealership I have ever been too! The level of professionalism is garbage! My wife and I go to look for a new vehicle (White Jeep Compass), she found one she liked but noticed it had the engine light on and a bunch of other error message. I told the salesman Jason that we did not feel comfortable purchasing a new car with an engine light so if he could please find us another one exactly like the one they have but without the engine light on. Jason assured the engine light was no issue and it was just a "software update" that had to be preformed but nevertheless Jason told me they would get another one exactly alike from another dealership but that I had to pay $430 to get it transferred. I had a funny feeling about this so I took a picture of the VIN number to make sure they would actually get a different car. So we paid the $430 and waited for 3 days while the "new car" arrived from another dealership and went through their service inspection. When the time came to sign the papers to receive the car I noticed it was exactly the same car through the VIN number!! They lied to me about receiving a car, inspecting a new car, having to pay to get a new car from another dealership! It was all lies! When I caught them red handed they kept twisting their stories back and fourth! Such an unethical practice! Never trust this dealership or work with Jason! They will try and sell you damaged vehicles! They made me waste my time and lied about it entirely! You have been warned! More
by SamuelC
Employees Worked With
Jason Lominelo
September 17, 2019
Amazing workers at Route 18 Auto! I received help from Matt B and Sophia and they were truly amazing! Matt was available at all times to answer any questions pertaining to my car purch I received help from Matt B and Sophia and they were truly amazing! Matt was available at all times to answer any questions pertaining to my car purchase. They really made busy a car a simple and easy process! I would absolutely go back and refer anyone interested in purchasing a new vehicle! More
by Danielle
September 14, 2019
Exceptional Every. Aspect of doing business was stress free and fair. I’m given a great deal every time, And this is our 5th purchase with this team. Every. Aspect of doing business was stress free and fair. I’m given a great deal every time, And this is our 5th purchase with this team. More
by Ssecho13
September 06, 2019
great experiensce Jason debore and mike a the best I readed on your web about Jason debore being nasty absoultly not fantastic people wish all dealerships have men like Jason debore and mike a the best I readed on your web about Jason debore being nasty absoultly not fantastic people wish all dealerships have men like this two More
by Barattamar @aol
September 01, 2019
Excellent customer service I was very satisfied with my experience at this dealership. Alan Maynard assisted me and gave me a great deal. I will definitely return to route 18! I was very satisfied with my experience at this dealership. Alan Maynard assisted me and gave me a great deal. I will definitely return to route 18! More
by Tamara
Employees Worked With
Alan Maynard
August 29, 2019
Amazing experience Super easy and right to the point. Mike helped me and my wife test drive a 19 grand Cherokee limited. Beautiful car. My wife fell in love with it. Mik Super easy and right to the point. Mike helped me and my wife test drive a 19 grand Cherokee limited. Beautiful car. My wife fell in love with it. Mike treated us really good made us feel at home. Deff will bring my family to buy cars here. Thanks mike. More
by Dorant
August 24, 2019
Great# Go see Mike A for an Awesome Deal and Great Service! This is my 3rd Jeep from Mike. Great Staff at rte 18 auto. Thank you Go see Mike A for an Awesome Deal and Great Service! This is my 3rd Jeep from Mike. Great Staff at rte 18 auto. Thank you More
by Dar
Employees Worked With
August 11, 2019
Salesmen This is the third lease we have done with route 18 and we have had excellent experiences all 3 times thanks to Jeremey our salesperson.He always makes This is the third lease we have done with route 18 and we have had excellent experiences all 3 times thanks to Jeremey our salesperson.He always makes sure to give us the best deals and options. More
by Deonnkim
Employees Worked With
Jeremy
August 11, 2019
New car Great experience from beginning to end! Awesome truck great price! Matt Bruno the sales man was excellent very knowledgeable and polite! A master of h Great experience from beginning to end! Awesome truck great price! Matt Bruno the sales man was excellent very knowledgeable and polite! A master of his trade!! Go see Matt he’ll take care of you!! Thanks again!!! More
by GK
August 04, 2019
GOOD OVERALL EXPERIENCE Excellent price, no pressure tactics, no up-selling nonsense. The dealership could use a larger lot but otherwise, a very good experience. I would rec Excellent price, no pressure tactics, no up-selling nonsense. The dealership could use a larger lot but otherwise, a very good experience. I would recommend them. More
by RJWHITE
