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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,628 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,628 reviews
June 14, 2018
I purchased 2 cars in 2 weeks I have been using route 18 Jeep for a couple of years now I have always been treated well but this last experience was exceptional. I purchased a char I have been using route 18 Jeep for a couple of years now I have always been treated well but this last experience was exceptional. I purchased a charger for my son from Ryan he was so helpful and a pleasure to deal with while I was there I saw a ram that I liked . I called Ryan and between him and the general manager Javier they were a pleasure. I also cannot forget Sophia in finance a true professional and a pleasure to deal with . I highly recommend route 18 ask for anyone I mentioned. You won’t be disappointed More
by Ben Devito
Employees Worked With
Other Employees :
Ryan McDonagh, Javier Columbie
June 08, 2018
Excellent I had an appointment to get oil change and rotate tires. It was done in less time then estimated and without any issues. Great job Ann from rt 18 jeep I had an appointment to get oil change and rotate tires. It was done in less time then estimated and without any issues. Great job Ann from rt 18 jeep. More
by Mikkey
Employees Worked With
Ann Schulz
June 05, 2018
Service Had my Towed in on Sunday night because it seemed like it was overheating and loss of power steering. They were able to diagnose and fix the issue in Had my Towed in on Sunday night because it seemed like it was overheating and loss of power steering. They were able to diagnose and fix the issue in a timely manner. Will always continue to use them and recommend. More
by SRT529
Employees Worked With
John Sowder, Ann Schulz
May 28, 2018
happy jeep customer dealt with Jeff in service, he listened to my description of what was going on with the jeep, and was able to get the concern resolved,, I will be us dealt with Jeff in service, he listened to my description of what was going on with the jeep, and was able to get the concern resolved,, I will be using him again, and I do recommend him. More
by pinbust
Employees Worked With
May 15, 2018
using my truck as test to help other trucks replaced my 30,000 mile plugs with 50/100,000 plugs to cut service cost & bring in more customers with better service. regards Pat Tomori replaced my 30,000 mile plugs with 50/100,000 plugs to cut service cost & bring in more customers with better service. regards Pat Tomori More
by pat Ram 1500
Employees Worked With
Rich Warren, Ann Schulz, Christopher Toth
May 12, 2018
Went back a second time for a reason Went back to this dealer for a second time within a year for a reason. Had no issues with them the first time and liked the service. Both times ever Went back to this dealer for a second time within a year for a reason. Had no issues with them the first time and liked the service. Both times everything was perfect and our salesperson and the dealership overall were perfect and knowledgeable. Will definitely go back if I choose to stay with the brand. More
by sarinp04
Employees Worked With
May 10, 2018
Great vehicle experience and servicing. Love our Jeep Grand Cherokee. The first time routine servicing went great. Best experience I have ever had. Service agent Ann made the process smooth Love our Jeep Grand Cherokee. The first time routine servicing went great. Best experience I have ever had. Service agent Ann made the process smooth and quick and my hats off to the service techs who did a fine job. I look forward to doing more business with the dealership again. More
by Dave
Employees Worked With
Ann Schulz
May 07, 2018
Beware of their website offers and avoid this dealership On Saturday I went to the dealership looking to least the 2019 Jeep Cherokee that was on their website listed for $123.00 per month for a period of 24 On Saturday I went to the dealership looking to least the 2019 Jeep Cherokee that was on their website listed for $123.00 per month for a period of 24 months with 0 down. The stock number is 90005. Mike the dealer that asked me if I needed help checked to see if the car was available and then tole me that he "was surprised that it actually was" and usually "the cars are not available" that are advertised. The disclaimer showed a rebate for a current lessee of a NON Chrysler product and never mentioned a rebate for military. All of a sudden I was being told that the price of the lease was $250.00 per month and I did not qualify for the military rebate or the "current lessee of a Chrysler product" What how did that change? The other choice was for me to give them over $4,500.00 up front if I wanted the car for their advertised price of $123.00. Shameful. On both Saturday night and Sunday the car was still advertised on their website showing the low scam pricing. Now today the car disclaimer has magically changed. AVOID this unscrupulous dealership at all costs because they will cost you a lot of money. More
by AvoidRt18Jeep
Employees Worked With
I don't remember his last name
May 04, 2018
Great Experience SUPER satisfied!!!!! I have purchased a lot of new cars over the years & Rt 18 Chrysler Jeep Dodge by far was the BEST experience I ever had. From Sal SUPER satisfied!!!!! I have purchased a lot of new cars over the years & Rt 18 Chrysler Jeep Dodge by far was the BEST experience I ever had. From Sales to Service AWESOME people to deal with. Nice, courteous & VERY friendly people. HIGHLY recommend!!!!!!!!!!!!!! More
by Jeep 2018
May 03, 2018
Great RESPONSE & SERVICE!!! Thanks to the great team there @Route 18 and their quick response, I am back on the road in less than one day. Ann was right on top of everything fro Thanks to the great team there @Route 18 and their quick response, I am back on the road in less than one day. Ann was right on top of everything from the time I called in, throughout the diagnosis of the problem and timely communications throughout the quick service provided. Technicians were spot on with the suspected cause of the problem and provided a quick turnaround as planned. Based on my experience, I couldn’t be happier with my Jeep and knowing that there are great service centers out there if you need service when you’re far from home... Dale Thompson More
by Happy Traveler
Employees Worked With
Other Employees :
Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
