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Route 22 Toyota
Hillside, NJ
1,659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,659 Reviews of Route 22 Toyota
August 10, 2018
Professional and Fast Service with Clean Facility Very impressed with the professionalism from the employees, quick service and absolutely beautiful and clean facility. Appreciated very much Tom Carri Very impressed with the professionalism from the employees, quick service and absolutely beautiful and clean facility. Appreciated very much Tom Carrino taking the time to explain to us that under the Toyota Care, our new Rav4 is entitled to 3 more no cost maintenance service for the next year and a half. More
by nsrobertson3
Verified CustomerEmployees Worked With
Tom Carrino
August 09, 2018
Great job, great work, friendly staff Best service location bar none. Never disappointed. Great pricing and fully engaged employees. Comfortable waiting area and good coffee. Easy access a Best service location bar none. Never disappointed. Great pricing and fully engaged employees. Comfortable waiting area and good coffee. Easy access and very clean facilities More
by CANCELAJR1
Employees Worked With
Alex Cancela, Nelson Madera
August 08, 2018
Worst customer/Sales experience ever Never ever ever Route22 The worst customer service, racist unethical, loud almost physical, no respect towards the customer after the business is done, no will to help at al The worst customer service, racist unethical, loud almost physical, no respect towards the customer after the business is done, no will to help at all, let me name 'NAJY' is good before the sales and during the sales, afterwords sales NAJ turns NASTY, every one there like the sales team marketing team and any one else is well trained in all the above mentioned qualities they are all that but not good willing helping people, if possible i would have given 0 thats what they deserve but 1 star is to xxxxing much Never ever ever go Route22 again, they dont have in their culture to respect customer. 1St time ever i felt I was looked at racially and judged for my English speaking and my humble origins. More
by MSLABS
Employees Worked With
Ahmed Khedr, Anthony Walker, Thomas Roach, Ahmed Sharafeldin, Jorge Mejias-Navas, Mcarthur Paasewe, Efrain Santiago, Elmer Portillo, Bernard Sporl, Najy Kanan
August 08, 2018
Made me wait 3 hours and a half The system when down according to them but they completely forgot about my car and if I don’t go up to them they would haven’t done it The system when down according to them but they completely forgot about my car and if I don’t go up to them they would haven’t done it More
by VALIRV1516
Employees Worked With
Jorge Mejias-Navas
August 07, 2018
was kind and quick the service was nice and kind. and shop was clean too. even though i visited on the saturday, the customer service was very quick. goood one the service was nice and kind. and shop was clean too. even though i visited on the saturday, the customer service was very quick. goood one More
by KOKOTOWN119
Employees Worked With
not sure whohe is
August 07, 2018
Very good but a bit expensive Everything is good but take note that if you compare the cost of the parts used with those Toyota OEM available online at other dealers- you may be ch Everything is good but take note that if you compare the cost of the parts used with those Toyota OEM available online at other dealers- you may be charged two to three times the price. Yes the part is RIGHT THERE. Which is great. And they do a good a job But $80 for an engine air filter? More
by RD-West
Employees Worked With
Milton Crooks , Barry Rosner
August 07, 2018
No hassel I'm ok, just would like to make lower payments and shorter turnover time.I was there until 5.......started the process about 12pm ...Because it was c I'm ok, just would like to make lower payments and shorter turnover time.I was there until 5.......started the process about 12pm ...Because it was closing time my vehicle don't have mat's......will follow up with sales man More
by Tee Tee
Employees Worked With
Victor Cardonia
August 07, 2018
Great Service This facility is very efficient in their efforts to ensure awesome customer service and provides the best service for the maintenance of your vehicl This facility is very efficient in their efforts to ensure awesome customer service and provides the best service for the maintenance of your vehicle. I'm very pleased with Route 22 Toyota. More
by Invisibleman47
Employees Worked With
Milton , and the service staff, Alex Cancela, Nelson Madera
August 07, 2018
Nice service I really enjoyed the service they gave me when i came there. Nelson the financier was awesome and i really loved the service. Thank you. I really enjoyed the service they gave me when i came there. Nelson the financier was awesome and i really loved the service. Thank you. More
by OPOKUWILLIAM49
Employees Worked With
Alex Cancela, Nelson Madera, Jorge Mejias-Navas
August 07, 2018
Bad Experience 1st issue I waited till 11:00 AM for a Service Advisor only to receive my Vehicle and open a new job for me, however I already have an appointment not 1st issue I waited till 11:00 AM for a Service Advisor only to receive my Vehicle and open a new job for me, however I already have an appointment not Walk-in. 2nd problem they've told me over the phone that there's a shuttle service available, someone will drop you back at work and when the car is done someone will pick you up, after I arrived and i waited for 1 hour, they told me sorry we don't have the shuttle service available today. I got very late to my work, plus I had to arrange and pay a Car service to take me back to my work. 3rd issue, I asked the service Advisor he said your car will be ready in 1 hour, then he called me almost after 4 hrs. I'm not happy with the whole Process, and the service. Just to be clear, (when i went back to pick my car, i requested for a pick-up service, they sent me later a very nice guy he's name is Omar he picked me up, to the service center. More
by mohamed.osama.eng
Employees Worked With
John Service Advisor
