Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 22 Toyota
Hillside, NJ
1,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,660 Reviews of Route 22 Toyota
August 07, 2018
Bad Experience 1st issue I waited till 11:00 AM for a Service Advisor only to receive my Vehicle and open a new job for me, however I already have an appointment not 1st issue I waited till 11:00 AM for a Service Advisor only to receive my Vehicle and open a new job for me, however I already have an appointment not Walk-in. 2nd problem they've told me over the phone that there's a shuttle service available, someone will drop you back at work and when the car is done someone will pick you up, after I arrived and i waited for 1 hour, they told me sorry we don't have the shuttle service available today. I got very late to my work, plus I had to arrange and pay a Car service to take me back to my work. 3rd issue, I asked the service Advisor he said your car will be ready in 1 hour, then he called me almost after 4 hrs. I'm not happy with the whole Process, and the service. Just to be clear, (when i went back to pick my car, i requested for a pick-up service, they sent me later a very nice guy he's name is Omar he picked me up, to the service center. More
by mohamed.osama.eng
Verified CustomerEmployees Worked With
John Service Advisor
August 07, 2018
Toyota should continue hiring people Robert,Max and Omar. These guys are well Quality and willing to work with anyone. Robert Yeng,Max and Omar. They are well Qualified. Also Toyota have the best made vehicle These guys are well Quality and willing to work with anyone. Robert Yeng,Max and Omar. They are well Qualified. Also Toyota have the best made vehicle. More
by RHOMBUSWESTINDIAN
Employees Worked With
Robert Yeng
August 07, 2018
Worst dealership & customer service ever! Everyone from the salespeople to the assistant general managers is incompetent, rude and/or unprofessional. Once they have your money, they have no re Everyone from the salespeople to the assistant general managers is incompetent, rude and/or unprofessional. Once they have your money, they have no regards for you as a customer. Worse experience ever! Do not shop there! Dealerships are a dime a dozen, find one that will respect you and your hard earned money. More
by CarMad
Employees Worked With
Alex Cancela, Ahmed Khedr, Ahmed Sharafeldin, Jorge Mejias-Navas, Mcarthur Paasewe
August 06, 2018
I had a good experience. Got what I was looking for. Salesman was polite and helpful. Eager to help and sell his product. It’s the second car I bought with the same dealer. I would go back again to purch Salesman was polite and helpful. Eager to help and sell his product. It’s the second car I bought with the same dealer. I would go back again to purchase another car. More
by MARCELLAVIEIRA
Employees Worked With
Anthony Walker, Bernard Sporl, Najy Kanan
August 06, 2018
First Car! Great experience coming here! Great selection of cars! The employees are very helpful and patient; so stoked about my first car! Black 2014 Toyota Cor Great experience coming here! Great selection of cars! The employees are very helpful and patient; so stoked about my first car! Black 2014 Toyota Corolla LE Sedan in great condition for a used car. They really cater to your wants here! No tricks! More
by Corolla1418
Employees Worked With
Ilia Pilmenstein, Jorge Mejias-Navas
August 04, 2018
Camry 2018 Went into the dealership, named a price, and they were willing to work with it. I happily got a car I wanted for a fair price. Went into the dealership, named a price, and they were willing to work with it. I happily got a car I wanted for a fair price. More
by THAOHLE17
Employees Worked With
Nelson Madera, Alexis Valeriano
August 03, 2018
Helpful Dealer The car dealer was very helpful. He explained all the features in my car choice. He showed me how to do initial setup. He offered contact number for a The car dealer was very helpful. He explained all the features in my car choice. He showed me how to do initial setup. He offered contact number for any additional help. More
by LPINCH7205
Employees Worked With
Khaled Elsisi
August 03, 2018
Very bad Once you sign the contract, you guys don't deliver what you promise.First and last time i do business there. This dealer really needs better customer Once you sign the contract, you guys don't deliver what you promise.First and last time i do business there. This dealer really needs better customer service. More
by TABORDAORTEGA
Employees Worked With
Elmer Portillo, Najy Kanan
August 02, 2018
The price of the car was fair. I have given the rating of five stars because the employees have treated me very nicely and had offered a fair deal. I am also satisfied with my purc I have given the rating of five stars because the employees have treated me very nicely and had offered a fair deal. I am also satisfied with my purchase. More
by PL103105
Employees Worked With
Ilia Pilmenstein, Thomas Roach
August 02, 2018
Laid back and comfortable I have to say the best experience I have had so far. Very accommodating group of people. They got me exactly what I wanted with no hassle. Very easy t I have to say the best experience I have had so far. Very accommodating group of people. They got me exactly what I wanted with no hassle. Very easy to talk to. Also very helpful with any questions I had. More
by Tclandscaping
Employees Worked With
Bernard Sporl
