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Route 22 Toyota
Hillside, NJ
1,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,660 Reviews of Route 22 Toyota
April 27, 2018
Good overall experience The sales folks and sales managers were helpful and not overly aggressive. They tried to work the best deal available. The process is typical though, The sales folks and sales managers were helpful and not overly aggressive. They tried to work the best deal available. The process is typical though, with the people you talk to going behind the curtain to plead with someone who decides the offer, which they bring back to you. Not this dealerships fault but that process is the worst and adds hours to the visit. Only one problem occurred, and it was very frustrating: once the transaction was complete it took more than an hour to get my car. And they kept telling me "just a few minutes more". Apparently the service group fetches the car and was passing bad info. I don't ding my sales team on the review but they need to fix that process. The finance guy who handled my paperwork (the one I sat with) was also great. Overall a good experience inside a process that in desperate need of change. It should take 5+ hours to buy a car. More
by RBRADFORDNY
Verified CustomerEmployees Worked With
Soya for sales and her manager we're great , Ilia Pilmenstein
April 27, 2018
problem in air conditioning Tacoma my air conditioner was in trouble, after the change of the piece I realized that it is making a noise after I turn on the air, I would like to have th my air conditioner was in trouble, after the change of the piece I realized that it is making a noise after I turn on the air, I would like to have this problem reviewed More
by Rejanio
Employees Worked With
Barry Rosner, Chris Tropiano Jr, Anthony Walker, Jorge Mejias-Navas
April 27, 2018
Excellent experience All of my expectations were met. Everything that I needed was presented to me in a manner that I could understand. There were no hidden fees. All of my expectations were met. Everything that I needed was presented to me in a manner that I could understand. There were no hidden fees. More
by WASH106
Employees Worked With
Omar Awawdeh 5 stars, Anthony Walker, Jorge Mejias-Navas
April 27, 2018
Great customer service . They were all very welcoming and nice. I would definitely recommend my friends and family. I am satisfied with my choice and content that I chose T . They were all very welcoming and nice. I would definitely recommend my friends and family. I am satisfied with my choice and content that I chose Toyota. More
by BROWNC3
Employees Worked With
Ilia Pilmenstein, Alexis Valeriano
April 26, 2018
Great service and easy communication with staff It was bumpy at the beginning but later became warm and more helpful to my request and finally looked into my reasons for coming to visit this dealers It was bumpy at the beginning but later became warm and more helpful to my request and finally looked into my reasons for coming to visit this dealership More
by PRINCELYADIKIBE
Employees Worked With
Nagy, Ilia Pilmenstein, Elmer Portillo
April 25, 2018
Excellent service Location super neat & clean, and the employees are very profesional, excelent service, My car is running perfect, also they wash it, that is super gre Location super neat & clean, and the employees are very profesional, excelent service, My car is running perfect, also they wash it, that is super great !! More
by K3
Employees Worked With
Raul Urguiles & Jorge Cadena
April 25, 2018
Recent maintenance I was very pleased with my recent experience at the new service center. John was excellent. The new facility and customer area are great. Good job! I was very pleased with my recent experience at the new service center. John was excellent. The new facility and customer area are great. Good job! More
by BJBEAR818
Employees Worked With
John in service
April 24, 2018
Amazing place, so fast, and reasonably priced! Great team, John R was my service writer and his knowledge and guidance made me feel confident I was getting the quality work I deserve at an affordab Great team, John R was my service writer and his knowledge and guidance made me feel confident I was getting the quality work I deserve at an affordable price with his genuine kindness and compassion to back it up! More
by JOHNROMAN230
Employees Worked With
John Romanovsky
April 24, 2018
04.23.18 I don’t remember the names (sorry) however all employees were very friendly and I always recommend everyone to come to route 22! Keep up the good work I don’t remember the names (sorry) however all employees were very friendly and I always recommend everyone to come to route 22! Keep up the good work guys! Service was very quick too! More
by NATASHAFLCAMARGO
Employees Worked With
Alex Cancela, Rod Solis, Ahmed Khedr, Barry Rosner, Linda Smiley, Chris Tropiano Jr, Anthony Walker, Nelson Madera, Ilia Pilmenstein, Ahmed Sharafeldin
April 23, 2018
The whole buying experience was great The customer service was excellent. The sales person was knowledgeable about the stock on the site. The finance personel where informative and very he The customer service was excellent. The sales person was knowledgeable about the stock on the site. The finance personel where informative and very helpful with financing my choice of vehicle. More
by Darryl50c
Employees Worked With
Bernard
