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Route 22 Toyota
Hillside, NJ
1,659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,659 Reviews of Route 22 Toyota
May 02, 2018
Perfect Quick in and out. No fuss. No worries. I can do work while the mechanics work on my car, and you guys washed it too! Quick in and out. No fuss. No worries. I can do work while the mechanics work on my car, and you guys washed it too! More
by ORRECHES
Verified CustomerEmployees Worked With
I really don’t remember, but whomever was my guy did a great job
May 01, 2018
AmaIng Fastest and smoothest transaction I’ve ever had with a car dealer! Took time to explain and answer any questions or concerns I may have had, and absol Fastest and smoothest transaction I’ve ever had with a car dealer! Took time to explain and answer any questions or concerns I may have had, and absolutely love my purchase! More
by MCMANCINI92
Employees Worked With
Chris Tropiano Jr, Ilia Pilmenstein, Efrain Santiago
April 30, 2018
No professionalism. The reception worker was very rude and have no manners. I will be looking for a next service center for my next service and everything else. The reception worker was very rude and have no manners. I will be looking for a next service center for my next service and everything else. More
by ANTHONY.CHAN76@gmail. Com
Employees Worked With
Rod Solis, Nelson Madera, Efrain Santiago
April 30, 2018
Professional Awesome detailed info professional and quick I wish all dealers operated like you guys place Was smelling good was very clean and did not notice a Awesome detailed info professional and quick I wish all dealers operated like you guys place Was smelling good was very clean and did not notice any bad attitudes from any one More
by FREDDY_DRUMS
Employees Worked With
Thomas Roach, Ahmed Sharafeldin, Jorge Mejias-Navas, Mcarthur Paasewe, Alexis Valeriano, Efrain Santiago, Elmer Portillo
April 30, 2018
Extra Long Wait Time I arrived a little before 10:00 and was driving out a little before 1:00. And my service representative said, “this is a slow day we usually have cars I arrived a little before 10:00 and was driving out a little before 1:00. And my service representative said, “this is a slow day we usually have cars backed up down the street, should have you out in about an hour”. I think my representative wasn’t on point because there were several other clients who entered after me but left before. He needs to follow up on his paperwork. More
by Debra
Employees Worked With
John Romanowsky
April 30, 2018
75,000. Maintenance Polite and courteous Beautiful waiting area. Very comfortable. Not busy able to get in and out. Always get my oil.change here. Ps. Love the free car Polite and courteous Beautiful waiting area. Very comfortable. Not busy able to get in and out. Always get my oil.change here. Ps. Love the free car wash. Thanks More
by TERRIALADYT12
Employees Worked With
Ahmed Khedr, Barry Rosner, Anthony Walker, Nelson Madera, Jorge Mejias-Navas, Mcarthur Paasewe, Efrain Santiago
April 28, 2018
Excellent service provided I was so pleased with the excellent service Kevin provided to us. We did not have to wait so long to get the service done. I was so pleased with the excellent service Kevin provided to us. We did not have to wait so long to get the service done. More
by RG.ELIZABETH
Employees Worked With
Kevin
April 28, 2018
Great buying experience.. Great and outstanding customer service..The staff was respecful, casual and friendly..I will definitely recommand someone into buying a car at this de Great and outstanding customer service..The staff was respecful, casual and friendly..I will definitely recommand someone into buying a car at this dealership.. Thank you.. More
by Rourou
Employees Worked With
Shoya Cloujh and Narji .....five star rating for everyone.., Nelson Madera
April 27, 2018
Trade in balance NOT PAID Very disappointed with the sales Team Rob and Nachy supervisor from Route 22 Toyota. They offer taking care all payments of my current lease, didn Very disappointed with the sales Team Rob and Nachy supervisor from Route 22 Toyota. They offer taking care all payments of my current lease, didn’t ask for a payout letter to confirm amount due, all the asked was account number from Honda and they was going to take care everything. A month later received a called from Honda to inform my account was past due after returning the car. Very unprofessional to get someone get out of a lease knowing they will not pay off current balance on old lease from competitor Honda. I will sure not recommend anyone to this dealership!!! My next lease will not be a Toyota either. More
by SEGURA96
Employees Worked With
Rod Solis, Ahmed Khedr
April 27, 2018
Good overall experience The sales folks and sales managers were helpful and not overly aggressive. They tried to work the best deal available. The process is typical though, The sales folks and sales managers were helpful and not overly aggressive. They tried to work the best deal available. The process is typical though, with the people you talk to going behind the curtain to plead with someone who decides the offer, which they bring back to you. Not this dealerships fault but that process is the worst and adds hours to the visit. Only one problem occurred, and it was very frustrating: once the transaction was complete it took more than an hour to get my car. And they kept telling me "just a few minutes more". Apparently the service group fetches the car and was passing bad info. I don't ding my sales team on the review but they need to fix that process. The finance guy who handled my paperwork (the one I sat with) was also great. Overall a good experience inside a process that in desperate need of change. It should take 5+ hours to buy a car. More
by RBRADFORDNY
Employees Worked With
Soya for sales and her manager we're great , Ilia Pilmenstein
