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Route 22 Toyota
Hillside, NJ
1,661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,661 Reviews of Route 22 Toyota
August 29, 2016
Excellent staff - great experience! My lease on the RAV4 was ending so I went to Route 22 Toyota to see what the new model had to offer. There I met Mervin who assisted me with the deta My lease on the RAV4 was ending so I went to Route 22 Toyota to see what the new model had to offer. There I met Mervin who assisted me with the details on the new 2016 RAV4. We took a test drive and I was sold. Mervin made it extremely easy to lease the new model. He was easy going and professional. It didn't take my meeting the entire management team and waiting for hours to get approved. In fact I only dealt with Mervin who was courteous, knowledgeable and professional the entire way. Bottom line is I am now driving the 2016 RAV4 and extremely happy with the experience. More
by cguevara
Employees Worked With
Mervin Duran
August 19, 2016
Disappointed I have been a Toyota costumer for 5 years and never been late with my payments and the last time the options to lease a new car were ridiculous.. So I have been a Toyota costumer for 5 years and never been late with my payments and the last time the options to lease a new car were ridiculous.. So disappointed with toyota in hillside I will change to a new dealer can't wait to ny lease finalized More
by Tahiry
Employees Worked With
I don't remember
August 17, 2016
My Third At this Dealership I purchased my third vehicle and Najy has been awesome. Will definitely continue to be loyal to this dealership. Rt22 Toyota has been good to especial I purchased my third vehicle and Najy has been awesome. Will definitely continue to be loyal to this dealership. Rt22 Toyota has been good to especially after dealing with other dealership nightmares. More
by Captain Janer
Employees Worked With
Najy
July 26, 2016
Purchased a new car Helpful staff, right to the point. Nick and Omar both were quite honest with the price of the car. Most competitive price in whole of New Jersey Extr Helpful staff, right to the point. Nick and Omar both were quite honest with the price of the car. Most competitive price in whole of New Jersey Extremely happy. Will buy my next Toyota from the same location. More
by harsh patel
Employees Worked With
Nick, Omar, Nelson
July 15, 2016
Great Customer Service This is my second time getting a car from Route 22 Toyota . I was very satisfied with the customer service that was provide to me. A huge thank you to This is my second time getting a car from Route 22 Toyota . I was very satisfied with the customer service that was provide to me. A huge thank you to Richmond, and the finance manager they both were very helpful from the beginning to the end. He answered all my questions and make sure I understand everything about the car. I definitely recommend this place if you are looking to purchase a car. More
by Gege_89
Employees Worked With
Richmond and Nelson Madara
June 23, 2016
Recall service I called in for an appointment to have my Sequoia serviced according to recall notice. I was bounced around three times from service to parts and bac I called in for an appointment to have my Sequoia serviced according to recall notice. I was bounced around three times from service to parts and back. No one seemed to know what to do. I then called DCH toyota in Freehold and they scheduled me right away. What a difference! If there was a zero star category, I would give it to them. More
by SequoiaOwner
June 02, 2016
One Happy Customer Omar understood my needs right away and was very helpful from the beginning to the end. He was honest and very patient, and answered all my questions Omar understood my needs right away and was very helpful from the beginning to the end. He was honest and very patient, and answered all my questions clearly. In fact, the other dealer gave me a little better price but, for me, it was clear that I should buy a car from Route 22 Toyota because of the services I was receiving from Omar both during and after the purchase. More
by mandd
Employees Worked With
Omar Awawdeh
May 27, 2016
Very very satisfied with the work and JOHN ( service agent) They use original Toyota parts and the work is guaranteed for about six months to a year depending on what you go in for and the prices are reasona They use original Toyota parts and the work is guaranteed for about six months to a year depending on what you go in for and the prices are reasonable. Ask for John the service agent he is the best one there to help you with anything you need. More
by VALENTIN
Employees Worked With
John Service agent and Carlos the mechanic
May 24, 2016
Very rude I requested for special care cancellation when I realized I didn't need it the next day I bought the car. After a month and days my outstanding bill c I requested for special care cancellation when I realized I didn't need it the next day I bought the car. After a month and days my outstanding bill came and was still showing the special care amount of $2500. Hans the financial guy did it but didn't go through or something I don't know. I went back there and they told me to go and come back that Hans is not in the office,I couldn't believe no one was willing to help, I call n no one picks up, .i got so hungry and frustrated because I was going back and forth to route 22 Toyota, .max the rudest person I have seen told me I didn't know my left from right .he walked out on me cos he wanted me to reduce my. Life and talk to me, in fact I was so made because I was going up n down n no one was willing to help.he walked over me and went to sit in his office and told me he is calling the police. I couldn't believe it,what happened to the customer is always right adage. Simple sorry from him to calm me down he felt too bossy implying it was my fault. He doesn't deserve to work in Toyota or better still he needs training. He was so rude and proud. Luis from sales came to resolve and even when he called Toyota head office they didn't have my cancellation form and so he did a new paper work and faxed it to them, Hans later came to apologize. Will never recommend route 22 Toyota. Regret going there worst experience in my life More
by Shirl
Employees Worked With
Hans, Luis,Alex,max, Alex Cancela
May 10, 2016
One Word: Amazing Bought my Corolla from here 2 weeks ago and let me tell you it was an amzing experience. Friendly, professional and fast. Definitly would come here ag Bought my Corolla from here 2 weeks ago and let me tell you it was an amzing experience. Friendly, professional and fast. Definitly would come here again! More
by Mugz92
Employees Worked With
Jorge
