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Route 22 Toyota
Hillside, NJ
1,664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,664 Reviews of Route 22 Toyota
August 01, 2020
Great service. Great prices. Easy to communicate. Friendly staff. Recommend to anyone seeking a vehicle. Easy access off highway. Rob yeng helped me purchase my wife’s car. Friendly staff. Recommend to anyone seeking a vehicle. Easy access off highway. Rob yeng helped me purchase my wife’s car. More
by polo2268
Employees Worked With
Robert Yeng
July 31, 2020
Excellent Customer Service I went back to Route 22 Toyota at Hillside, New Jersey to return my 2017 Toyota Camry due to the fact that my Lease was up back in July 15, 2020 I was I went back to Route 22 Toyota at Hillside, New Jersey to return my 2017 Toyota Camry due to the fact that my Lease was up back in July 15, 2020 I was greeted and given full attention by the gentleman who afford to present me to the right person who could assist me in the transaction. I was sincerely surprised because i was returning a vehicle and not purchasing one, nevertheless I was treated with great respect and attention. I was not looking to purchase a new vehicle at this time but I am strongly considering it due to the attention and service given to me by Mr. Jorge Mejia's. Thanking you in advance Dennis Rolon More
by Drolon1
Employees Worked With
Jorge Mejias-Navas
May 18, 2020
This place is always full of bad surprises for us, I have been a Toyota loyal customer for years even though they've screwed me up a lot of times and HOWARD NEWMAN did not help us at all. All he did is give been a Toyota loyal customer for years even though they've screwed me up a lot of times and HOWARD NEWMAN did not help us at all. All he did is give us his extension number for us to call and say I can't do anything. Now a new problem has merged, due covid my mom bought a polymer plastic sheet and paid about $300 in total somewhere else to get it installed. I went in for a service on Friday and told both the technician and the receptionist to please make sure the seat doesn't get moved as the plastic could break. When I get back to pick up the car they had moved the seat and broken the plastic. I clearly told them to NOT move the seat and they moved it anyway. Raul Urgiles replied that he understands to come back on monday to please return on Monday so the manager can help me out and get things fixed for me. The manager TOM CARRINO was nothing but a rude, unprofessional and disrespectful person! He YELLED at my husband and I telling us to get the car out of there because he refuses to fix anything, slamming the door in our face and walked away! This is not the way a customer should ever be treated!!!! DO NOT come to route 22 Toyota or their service! It's not worth it, they are unprofessional and disrespectful. They will treat you nice only until you but but then screw you in any way. And make sure you ALWAYS read every they want you to sign and record whatever they say to you with your phone as proof. More
by gladysjc
Employees Worked With
Tom Carrino, Raul Urges
May 18, 2020
This place is always full of bad surprises for us, Im glad my husband switched to Honda. But my mom has been a Toyota loyal customer for years even though they've screwed her up a lot of times and HOWARD glad my husband switched to Honda. But my mom has been a Toyota loyal customer for years even though they've screwed her up a lot of times and HOWARD NEWMAN did not help us at all. All he did is give us his extension number for us to call and say I can't do anything. Now a new problem has merged, due covid my mom bought a polymer plastic sheet and paid about $300 in total somewhere else to get it installed. She went in for a service on Friday and told both the technician and the receptionist to please make sure her seat doesn't get moved as the plastic could break. When she gets back to pick up her car, gues what? They had moved the seat and broken the plastic. She clearly told them to NOT move the seat and they moved it anyway. Raul Urgiles replied that he understands to come back on monday to please return on Monday so the manager can help her out and get things fixed for her. The manager TOM CARRINO was nothing but a rude, unprofessional and disrespectful person! He YELLED at my mom and my stepdad telling them to get the car out of there because he refuses to fix anything, slamming the door in their face and walked away! This is not the way a customer should ever be treated!!!! Why is this person even working here?!!!! DO NOT come to route 22 Toyota or their service! It's not worth it, they are unprofessional and disrespectful. They will treat you nice only until you but but then screw you in any way. And make sure you ALWAYS read every they want you to sign and record whatever they say to you with your phone as proof. More
by Daniela0110
Employees Worked With
Tom Carrino, Raul Urges
March 02, 2020
I please don't remember manager of the salesperson will take care of me but they did a good job I love my Highlander thank you guys take care of me but they did a good job I love my Highlander thank you guys More
by josemaldonado22
Verified CustomerEmployees Worked With
Anthony Walker, Danny Veli, CC Patel
February 28, 2020
Great place to buy a car.Great people working at this location.Great deals.Ask for Ahmed and Omar and you will get a deal. location.Great deals.Ask for Ahmed and Omar and you will get a deal. More
by ANDY_REYES
Employees Worked With
Anthony Walker, Ahmed Sharafeldin, Omar Awawdeh , Tennecia Lucien
February 27, 2020
Mike followed up through reminder texts before we brought the car in and was so pleasant and professional throughout the whole interaction the day of. We were taken in right away and kept informed throughout the car in and was so pleasant and professional throughout the whole interaction the day of. We were taken in right away and kept informed throughout the 2 hour span we were there. You guys are always reliable and great to work with. Thank you! More
by RT
Employees Worked With
Mike Ventura
February 26, 2020
A+ service from Rob. He answers questions in a professional manner. Him and Luis were great would definitely come back here to purchase my first new car professional manner. Him and Luis were great would definitely come back here to purchase my first new car More
by Cruz
Employees Worked With
Robert Yeng
