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Route 22 Toyota
Hillside, NJ
1,672 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,672 Reviews of Route 22 Toyota
August 07, 2012
I recently purchased a new Toyota Rav4 vehicle from this dealership and I had horrible experience; Sales Person: Mike Daud Finance Person: MAX KIFAYEH Both the sales and finance guys have given me wrong dealership and I had horrible experience; Sales Person: Mike Daud Finance Person: MAX KIFAYEH Both the sales and finance guys have given me wrong information while purchasing the vehicle. They charged me relatively large amount in terms of banking fee and told me that it directly goes to the Lien holder of my car and it will eventually be refunded after I do the payments on time for one year. After talking to the Lien holder, I came to know that they charged me nothing in terms of banking fee and I realized that the dealer totally miss guided me and took my money. When I went back to the dealer to find the clarification, they simply asked me to get out and settle the matter in court. Is this the proper way to talk to the customers? I definitely do not recommend this dealer to my family or friends I will certainly contact Toyota to complain against this dealer, if it does not work, I will see what I can do legally to get my money back. More
by anipeddi
August 05, 2012
Route 22 Toyota BEWARE FRAUD FALSE ADVERTISING SCAM They will lie to you and then change the contracts after you negotiate. Bait and Switch evil people that cannot be trusted. Consumers beware. Very nast will lie to you and then change the contracts after you negotiate. Bait and Switch evil people that cannot be trusted. Consumers beware. Very nasty attitude and the manager has an I don't give a darn attitude I took my business elseware. This dealer is just not honest and consumers take a big risk if they buy a car at Route 22 Toyoyta There are a lot of complaints about this dealer with the BBB, the District Attorney and Consumer Affairs. Don't be another victim. Toyota Hillside FRAUD SCAM Route22 False Advertising Terrible Service Evil Nasty horrible failure dangerous unreliable waste of time More
by arikinthecity
Employees Worked With
Dan
July 18, 2012
Horrible experience!!!!!! Too many managers to keep up Horrible experience!!!!!! Too many managers to keep up with and when the problem arrised they all disappeared and got another manager to deliver the Horrible experience!!!!!! Too many managers to keep up with and when the problem arrised they all disappeared and got another manager to deliver the news. Employees do not have any customer relations tecniques, they teated us like they were doing us a favor. Manners are less than desireble, Barry Rosner, no use, said he didn't get involved in sales issues. What a joke, for a customer relations advocate. More
by Miramira
Employees Worked With
Rod Solis, Ahmed Khedr, Barry Rosner
July 13, 2012
I RECEIVED EXCEPTIONAL CUSTOMER SERVICE FROM MY SALES PERSON RICHMOND , AND ALSO THE DEAL I GOT IS UNBELIEVABLE. I WILL RECOMMEND ALL MY FRIENDS TO GO SEE RICHMOND AND ROUTE 22 TOYOTA DEALERSHIP PERSON RICHMOND , AND ALSO THE DEAL I GOT IS UNBELIEVABLE. I WILL RECOMMEND ALL MY FRIENDS TO GO SEE RICHMOND AND ROUTE 22 TOYOTA DEALERSHIP More
by WEAVYWONDER
Employees Worked With
MR RICHMOND EJIOFOR
July 13, 2012
I love my salesman! He is the best .I just bought a new 2012 Prius. My salesman showed me everything I needed to know.The Fin manager too was very helpful 2012 Prius. My salesman showed me everything I needed to know.The Fin manager too was very helpful More
by ossie4u
Employees Worked With
richmond ejiofor
July 12, 2012
Dealt with Sal Ali and found that he was very knowledgeable of the product and very professional with us,felt like he cared about us,so I would definitely recommend him to my family and friends knowledgeable of the product and very professional with us,felt like he cared about us,so I would definitely recommend him to my family and friends More
by Jetmansal123
Employees Worked With
Sal ali
June 03, 2012
I have read so many good reviews about John, Alex, Rod and Berry. BUT wasn't lucky to deal with one of them. I only met Berry once he helped me to drop the Camry 2011 at Detail Cleaning Depr. Berry its and Berry. BUT wasn't lucky to deal with one of them. I only met Berry once he helped me to drop the Camry 2011 at Detail Cleaning Depr. Berry its an down to earth person I ever seen. He sure shows he's well experience around costumers. But I'm not satisfied with the Detail Cleaning. Still coffee sports on frontal:(( I trade my Sentra 2011 in perfect condition in and out. And i just don't understand why Camry were Delivered in such an condition. Outside its all shined and "wow" beautiful but inside can't stand it. It only have less then 25000 miles and inside its so badly use and wear out:( Any suggestion ?? Please let me have same satisfaction as most In here does. Memorial Day Service were great and all sales were soooo busy and handle it perfect but I'm not satisfied on mine :)) Thank you, Route 22 More
by Erind_Lindas
Employees Worked With
Joseph
June 01, 2012
I purchased a used 08 Camry from this dealership. The salesman gave me a car that just came in, without inspecting it or anything the tire lite was on then the salesman said the finance dept would give u salesman gave me a car that just came in, without inspecting it or anything the tire lite was on then the salesman said the finance dept would give us a 72mo loan so our payments would be descent but when we got to finance they told us another story. Then they was suppose to detail the car but they did a rush job. I had to throw the mats out cause they were so dirty. The carpet in the car had terrible stains. Then we had to go back to get the center console replaced. The breaks r squeaking the day after I got it. They was suppose to adjust them but didn't. The rotors r worn down. I have to replace myself. They replace 2 front tires but the car still smells funny 3 weeks after I got it. We talk to the used car mng he was very rude. After all that it's been 21 days and I still haven't got my plates and the temp is expired. Every time I call ppl put me on hold I can't get any answers. We left msgs with mngs, salesman, finance no one can give is answers. I will not be goin back there for business nor recommending this dealership to anyone I know. Very unprofessional More
by Shanisa parks
Employees Worked With
Nathan
April 10, 2012
Dont give these guys your money.Their only goal is to separate you from your money no matters what they have to say or do.I drove for 7 hours after asking numerous times what condition this car was in.I separate you from your money no matters what they have to say or do.I drove for 7 hours after asking numerous times what condition this car was in.I get there and the rim is all bent,the car had a dent in the side,scratches,the check engine light was on,the exhaust smelled really bad.I was pulled over cause the salesman laid the plate down in the back window instead of displaying it correctly.The cops told me to get it checked out because it smelled really bad.They couldnt be bothered to tell me this stuff beforehand even when I told them how far away we were.They didnt even apologize.This dealership is full of inconsiderate young kids it seems. More
by blahplunger
Employees Worked With
Thomas,John Winters
March 19, 2012
being a previous honda owner (rt 23) I've had numerous dealings with service depts. and in comparing them Route 22 far exceeded my expectations, from the moment you pull into the service area you are met dealings with service depts. and in comparing them Route 22 far exceeded my expectations, from the moment you pull into the service area you are met immediately, after that gentleman hands you your ticket you proceed to the service desk where I had the pleasure of dealing with Mike and Carlos who I came to learn was the service mgr and just happen to be behind the counter on another matter,They were both very friendly and personable (not really accustomed to that lol)after taking my info,they directed me to the waiting room was there about 25 minutes (honda never under an hour)Mike came in with my keys and told me my car was ready, I laughed and said you sure its my car. thanx again to Mike and Carlos to making my service appt. a pleasant experience More
by kwdyer46
