Back

Route 22 Toyota

Hillside, NJ

3.1
1,661 Reviews

109 Route 22 West

Hillside, NJ

07205

Directions

By Type

1,661 Reviews of Route 22 Toyota

August 05, 2012

Route 22 Toyota BEWARE FRAUD FALSE ADVERTISING SCAM They will lie to you and then change the contracts after you negotiate. Bait and Switch evil people that cannot be trusted. Consumers beware. Very nast More

by arikinthecity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Oct 02, 2012 -

Route 22 Toyota responded

We apologize that you had a negative experience with our dealership. It is understandable that if there is an error in a posting of a vehicle for sale, this can cause some confusion. I do wish you had been able to come in to our dealership, as we are dedicated to complete customer satisfaction. I would appreciate learning more about the problem that occurred between you and our dealership. Please contact me at your earliest convenience so that we may discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

July 18, 2012

Horrible experience!!!!!! Too many managers to keep up Horrible experience!!!!!! Too many managers to keep up with and when the problem arrised they all disappeared and got another manager to deliver the More

by Miramira
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rod Solis, Ahmed Khedr, Barry Rosner
Aug 01, 2012 -

Route 22 Toyota responded

I would like first to apologize that you had a bad experience at our dealership. We have created a hassle-free and stress-free car buying experience, but it sounds as if that clearly did not happen for you. It is difficult to determine from your posting here exactly where the disconnect started between yourself and our staff. I would very much like to find out where things went wrong. Please contact me at your earliest convenience so that we may discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

July 13, 2012

I love my salesman! He is the best .I just bought a new 2012 Prius. My salesman showed me everything I needed to know.The Fin manager too was very helpful More

by ossie4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richmond ejiofor
Aug 01, 2012 -

Route 22 Toyota responded

Congratulations on your new Prius! We are proud to provide a car buying experience that is second to none, from our sales department to our finance department. Our helpful and informative staff is prepared to go the extra mile to ensure customer satisfaction. If you have any questions or concerns about your new Prius, please let our staff know. For online specials and coupons, Like us on Facebook and Follow us on Twitter.

July 13, 2012

I RECEIVED EXCEPTIONAL CUSTOMER SERVICE FROM MY SALES PERSON RICHMOND , AND ALSO THE DEAL I GOT IS UNBELIEVABLE. I WILL RECOMMEND ALL MY FRIENDS TO GO SEE RICHMOND AND ROUTE 22 TOYOTA DEALERSHIP More

by WEAVYWONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR RICHMOND EJIOFOR
Aug 01, 2012 -

Route 22 Toyota responded

Thank you for the wonderful review, Richmond will also appreciate your kind words! Our team works very hard to ensure customers have a great car buying experience. We appreciate and value your recommendations, and we look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for coupons and special deals.

July 12, 2012

Dealt with Sal Ali and found that he was very knowledgeable of the product and very professional with us,felt like he cared about us,so I would definitely recommend him to my family and friends More

by Jetmansal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal ali
Aug 01, 2012 -

Route 22 Toyota responded

Sal joins the rest of the team here in thanking you for the wonderful five-star review! Our well informed and professional staff is focused on serving our customers through attention to the customers' needs and ensuring they get the vehicle they need at a great deal. We look forward to seeing you again when it's time for your first checkup. Remember, to get online deals and coupons, Like us on Facebook and Follow us on Twitter.

June 03, 2012

I have read so many good reviews about John, Alex, Rod and Berry. BUT wasn't lucky to deal with one of them. I only met Berry once he helped me to drop the Camry 2011 at Detail Cleaning Depr. Berry its More

by Erind_Lindas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 02, 2012 -

Route 22 Toyota responded

We appreciate the four-star review for us here! But it sounds like you were not fully satisfied, and full satisfaction is what we strive for. I would like to find out more about what happened with your service. Please contact me to discuss your situation. Thank you, Lauren Ferrigno - Lauren22Auto@gmail.com

June 01, 2012

I purchased a used 08 Camry from this dealership. The salesman gave me a car that just came in, without inspecting it or anything the tire lite was on then the salesman said the finance dept would give u More

by Shanisa parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan
April 10, 2012

Dont give these guys your money.Their only goal is to separate you from your money no matters what they have to say or do.I drove for 7 hours after asking numerous times what condition this car was in.I More

by blahplunger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas,John Winters
March 19, 2012

being a previous honda owner (rt 23) I've had numerous dealings with service depts. and in comparing them Route 22 far exceeded my expectations, from the moment you pull into the service area you are met More

by kwdyer46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2012 -

Route 22 Toyota responded

Thank you for the terrific five-star review of Route 22 Toyota's service department! We know needing maintenance on your vehicle can be inconvenient, and we have done everything we can to eliminate that inconvenience. We look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Route 22 Toyota - Lauren22Auto@gmail.com

February 21, 2012

I hv rated this dealer 1, since I could not go any further down......very bad or worst exp. I hv had ever in my life. I went all the way from bordentown ,nj since my friend told me that they give good More

by Ranga98
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rod Solis
...
157
...