Route 22 Toyota

Mr. Crooks was outstanding in his capacity representing the Toyota dealership. Compared to my previous experiences with a Volvo dealership, this salesman and the others that helped me purchase a brand new the Toyota dealership. Compared to my previous experiences with a Volvo dealership, this salesman and the others that helped me purchase a brand new Prius were head and shoulders above the represntatives of Volvo. More

I had a very good experience with both Max and Jim at Route 22 Toyota. Max was very helpful in finding me a car in my price range at the milage that I was looking for. We negociated a fair price and we Route 22 Toyota. Max was very helpful in finding me a car in my price range at the milage that I was looking for. We negociated a fair price and we were able to do the deal in one visit. Jim was very quick and helpful with the financing and paperwork. Max even transfer all of my stuff from my trade in to my new car! Both Max and Jim worked well after closing hours to finish up everything so I could drive away in my new that night! More

My whole overall experiance here at route 22 Toyota was really comfortable and smooth. The salesman (ramee) was very helpfull and knew alot about his prodect. We got the car we wontted for the price we ask really comfortable and smooth. The salesman (ramee) was very helpfull and knew alot about his prodect. We got the car we wontted for the price we asked for. The whole process was quick and easy. I will deff. Recommend all my friends and family to route 22 Toyota. More

I never felt so comfortable purchasing a car, route 22 toyota scion has a great atmosphere and friendly sales associates. My salesperson, max, was very helpful from beginning to end, he doesn't rush you toyota scion has a great atmosphere and friendly sales associates. My salesperson, max, was very helpful from beginning to end, he doesn't rush you or push anything you don't want on you. He was very knowledgeable on every model, and Rego, the manager, was very friendly he actually takes time to talk to his customers. I recommend this dealership to anyone looking for a toyota or scion, make sure you ask for Max. More

I had a great experience when I brought my car in for service. Joe was courteous and listened to my concerns. He answered all of my questions. The price he quoted me was exactly what I paid, which mad service. Joe was courteous and listened to my concerns. He answered all of my questions. The price he quoted me was exactly what I paid, which made me happy! I will tell all my family and friends to buy and service their cars here. More

I WAS SHOPPING AROUND FOR A AFFORDABLE CAR FOR A LITTLE WHILE I WENT TO AUTOLAND AND THEYRE PRICES WERE A BIT HIGH AND ON TOP OF IT THEY ADD ALL THERE "FEES" WHICH MADE THE PRICE WAY OVER MY BUDGET,SO I T WHILE I WENT TO AUTOLAND AND THEYRE PRICES WERE A BIT HIGH AND ON TOP OF IT THEY ADD ALL THERE "FEES" WHICH MADE THE PRICE WAY OVER MY BUDGET,SO I TRIED TO GO TO RT 22 TOYOTA A FRIEND REFERED ME TO SEE MAX THE SALESMAN HE WAS VERY FRIENDLY THERE PRICES ARE GOOD AND THERE CERTIFICATION IS OUTSTANDING.THE USED CAR MANAGER IS WONDERFUL HE IS VERY POLITE ,HONEST AND REALLY WORKS WITH AND YOU REALLY DONT FIND THAT TOO MUCH IN CAR SALES FROM WHAT I HEARD .....I REALLY RECOMMEND TO SHOP HERE THEY ARE GREAT AND THEY DOO WORK WITH YOU AND MAKE YOU FEEL COMFORTABLE AND MAKE SURE YOU ARE ABSOLUTELY HAPPY More

I agree with the review posted on 8/17/2009. They are using tactics of bait and switch and let's say, it is cheating. I got to them through the Costco Auto program and I was told I got a great deal, $250 using tactics of bait and switch and let's say, it is cheating. I got to them through the Costco Auto program and I was told I got a great deal, $250 below invoice price. Great. I confirmed the exact model and add-on options and price before I went there. So what happened after I arrived their showroom and met the sales person? I was told they don't have the exact car but they have the model with upgraded options. Fine, I can live with the upgraded options as long as they are useful. But immediately I found out, first, they want to charge an additional $349 documentation fee which was not told to me over the phone, second, with the exact model and add-on options, their "invoice price" is about $500 higher than other dealers including the quote from Costco Auto program web site which is provided by the "participating dealers". They tried very sincerely to explain to me that it was the true invoice price from the manufacturer because you see, they got some add-ons. When I showed them on the their computer the invoice price quoted from the Costco Auto program web site with the add-on options, the manager stared at the screen for a couple of minutes trying to find out something to be wrong but he couldn't. Finally, he seemed really irritated and told the sales person "we do not honor the Costco price" and left. Very rude. I called Costco Auto program asking what's going on with the "invoice price". The representative and manager explained to me that every dealer has its own invoice price because every dealer pays the manufacturer different advertisement fee, local fee, government mandatory fee, holdback fee, blah, blah. I thought the holdback is the cashback money the manufacturer pays the dealer, right? I didn't expect the auto market got super hot in this economy that dealers have to beg and pay the manufacturers cashback in order to sell their cars. My fault. I forgot to mention that the sales person played innocent and insisted that he never heard about scrap value and insisted there was no such thing of scrap value when I told him I have a clunker to trade in. When I showed them the CARS.gov web site, the manager got an attitude and told me he needed to check the engine of my clunker, test drive my clunker, "up hills" and "down hills", to check everything is fine before he can take my clunker. Are they trying to break the law? I finally bought the new car from another dealer, without the Costco Auto program, for about a thousand $ less than the great deal Route22 Toyota and Costco Auto program had offered to me(yes they switched the offer). I understand that the dealer needs to make money, and those people from the Costco Auto program needs to share the profit from the dealer to get their paychecks. I just wish them be honest and upfront and not to waste my time and waste their own time, and not to cheat on people like they were idiots. More

Read the reviews on this site before checking out the dealership. Had to see for myself, so I went. The lot was small, inside showroom was nice, but the people working inside was not very friendly. Nobod dealership. Had to see for myself, so I went. The lot was small, inside showroom was nice, but the people working inside was not very friendly. Nobody walked up to you if you needed help. Nobody said hello at least to welcome you. You saw Sales guys and managers walking around, some looked busy but some some looked like they were just huddling together. When finally getting help, the sales guy was unprofessional and immature. Outrightly tried to sell a car without letting you test drive what you want. Sales guy didn't even try to talk to about why you liked a particular car or try to the sell the car. Within 5 min of meeting him he asked how much I wanted the car....its like whoah slow down...just here to check out the car. Overall experience was not good due to very bad customer service. Not sure what this dealer's goal is, but I find that they are not personable, not sensitive to you waiting around, which eventually led me to feel I did not want to buy a car from there. One of the cashiers, was at least helpful. I had better experiences at other dealers. More

after shopping at other toyota dealers i had no choice but to see if this dealer was going to sell me a car or try to play games like had been already tried on me. at first i was not sure which way it was but to see if this dealer was going to sell me a car or try to play games like had been already tried on me. at first i was not sure which way it was going to go but the sales person i was lucky enough to be introduced to turned out to be a regular guy he listened to what i wanted and proceded to explain why the camry le was the perfect fit for my needs so instead of getting a lot of hocus pocus and questions like are you ready to buy right now i got good info on the stuff i needed in the car i was intersted in and louis's final price was what i felt was a good deal he even took me on the internet to show me market value on kelly blu book so if your interested in a toyota louis pinos is the man to see at route 22 toyota More

Best experience with dealer service department yet. personnell very courteous and low-pressure. got my car serviced within the time me said and price i was quoted was the price i paid! Facility is neat personnell very courteous and low-pressure. got my car serviced within the time me said and price i was quoted was the price i paid! Facility is neat and clean and everyone there made me feel comfortable. would recommend. More