
Route 22 Toyota
Hillside, NJ
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1,659 Reviews of Route 22 Toyota
Efficient The staff was friendly, attentive and professional. They accommodated me immediately and the job was done in a timely manner. They made sure I was com The staff was friendly, attentive and professional. They accommodated me immediately and the job was done in a timely manner. They made sure I was comfortable and directed me to the area where there’s coffee and tea. Very nice experience. More
Mike kept us informed The work on my car was supposed to take a few hours so we left the dealership. Our rep sent us text updates about all of the service we needed and cal The work on my car was supposed to take a few hours so we left the dealership. Our rep sent us text updates about all of the service we needed and called when the car was ready for pickup. More
Leasing a Toyota Camry I have leased a Toyota Camry LE from this dealership for years and have always been completely satisfied. This wasn’t the case this time.i was given i I have leased a Toyota Camry LE from this dealership for years and have always been completely satisfied. This wasn’t the case this time.i was given incorrect information., and other information was omitted. I wanted an LE and was told the SE had replaced it. I later learned this wasn’t true. I didn’t like the design of the SE but was told it was a complete redesign of the LE. It wasn’t until I got home that I discovered the car had no CD player, I find this car cramped and uncomfortable. More
Friendly Everyone made my parents and I feel welcomed. All our questions were answered and it only made the experience stress free and more excited for the new Everyone made my parents and I feel welcomed. All our questions were answered and it only made the experience stress free and more excited for the new purchase :) More
Terrible experience I had a 10am appointment for a recall, I arrived on time and got checked in by an associate after a few minutes. I then stepped out to run my errand I had a 10am appointment for a recall, I arrived on time and got checked in by an associate after a few minutes. I then stepped out to run my errands and returned at 1:52pm only to find my car parked outside untouched. I requested for a shuttle since I had a doctor's appointment at 2:30pm but nobody was ready to offer me that so I had no other option that to take my car away. I called out at work for this recall which never happened but only wasted my time, gas and energy. HIGHLY DISAPPOINTED😡😡 More
Great follow up Service Advisor texted me back almost immediately with answer to a question about my vehicle report-couldn't ask for better service, great customer se Service Advisor texted me back almost immediately with answer to a question about my vehicle report-couldn't ask for better service, great customer service. More
Car Finance This is my fourth vehicle that I have gotten from Route 22 Toyota and have worked with Jorge and Nelson each time. I would not go anywhere else for a This is my fourth vehicle that I have gotten from Route 22 Toyota and have worked with Jorge and Nelson each time. I would not go anywhere else for a vehicle and recommend this dealership to all my friends and family. Could not be any happier with my new Rav4 More
Service Mike give me good service I like and refer to my friend. In short it was pleasant service overall. I recommend everyone totrybiy one time. Mike give me good service I like and refer to my friend. In short it was pleasant service overall. I recommend everyone totrybiy one time. More
Worst customer service to solve issues. Missing trunk mat for 2019 camry and was told they would order it but two weeks later nothing still. Went to speak to manager and he to solve issues. Missing trunk mat for 2019 camry and was told they would order it but two weeks later nothing still. Went to speak to manager and he asked me to talk to sales rep regarding any issue, I expected a great service from him as he being a manager but it was the worst. Went to Sales rep Just to tell me what I expect if the car is used, that anything can be missing. Definitely don’t recommend buying from them, after they sell they just treat you as if your money was not worth. More
Service Great service in a timely manner . Great location and people. Get you in and out fast.cant beat this place . It a must for services . Great service in a timely manner . Great location and people. Get you in and out fast.cant beat this place . It a must for services . More